The process for this was so simple and easy to do online. Our first cleaned happened to be whilst we were away on holiday and Joshua was really helpful and accommodating. He let us know when he was ne... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Joshua messaged early to let me know a 2 hour window(no pun intended) that he'd arrive to clean my windows.... most operators just leave you sat in waiting . Arrived when said and cleaned windows ..no... Ver mais
A empresa respondeu
Not only were windows cleaned superbly but the fact that the company texted to let me know they would be coming the following day was very helpful. Joshua rang on the day to give me an appropriate arr... Ver mais
A empresa respondeu
Cancelled the service earlier this year and they’ve turned up twice to clean the windows since! I’m now using a traditional method window cleaner so really irritated to return home and find a local.c... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.
Informações de contacto
Unit 6a, New Market Lane, LS90SH, Leeds, Reino Unido
- Info@yourlocal.com
- yourlocal.com
Our Services
3,6
Aceitável
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service from Joshua
Great service from Joshua, also great communication. Excellent service. Thank you
22 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're so pleased to hear you had such a great experience with our service! We truly appreciate your positive feedback regarding the communication and excellent service.
I've been trying to cancel my…
I've been trying to cancel my grandmother's windows since june by text and email but they still keep billing me and ignoring my emails
22 de junho de 2026
Opinião espontânea
Resposta da Your Local
Good morning Sue, I am so sorry to hear about the difficulties you've experienced trying to cancel your grandmother's service and the ongoing billing issues. We understand how frustrating this must be. If you could please contact our customer relations team on 0333 000 2012 we will resolve this immediately for you.
Credit where credit is due.
The last couple of months I have had Michael Spencer clean my windows on a monthly basis. Michael has always been professional and has always provided a great service.
My windows are always cleaned well and I have never had any issues.
22 de julho de 2026
Opinião espontânea
Resposta da Your Local
We are so glad to hear about your consistent positive experiences with our window cleaning service! It's wonderful to know that our team member is professional and always provides such great service. Thank you for sharing your feedback!
I am so sick of this company I have…
Finally managed to cancel our windows after months of trying and them never turning up when they said they would. Don't recommend this company at all.
22 de julho de 2026
Opinião espontânea
Resposta da Your Local
Good morning Becky, I'm truly sorry to hear about the difficulties you experienced with our service and the frustration this caused. Your feedback is very important to us, and I will ensure it is passed on to the relevant team for review.
Rain does a better job.
So signed up for 'window cleaning' for £14 for a 2 bed... theyve came along today to clean me windows... the fella doesnt even have a ladder.. just an extendable brush with just water.. no soap nothing, scuubs up and down couple times onto the next window, no drying so left with water spots once its dried. Local window cleaner charges 10 quid for my property, they get up to the windows scrub & then squeegee them so they're bone dry... youse are taking the p1ss just using water and not drying.. canceled and you wont be getting the 14 quid. Rain does the same job as these scam artist.
22 de julho de 2026
Opinião espontânea
Resposta da Your Local
We are truly sorry to hear about your disappointing experience with our window cleaning service. We understand your frustration regarding the cleaning method and the resulting water spots. We sincerely apologize that our service did not meet your expectations and led to your cancellation.
Appalling accounting system
Cleaning is well performed & on time however the billing system is appalling.
Since beginning my contract I have always paid by bank transfer on the day of the clean not the link from the text however this is NEVER checked before repeated reminders indicating non payment are sent, not a good way to deal with paying customers.
22 de julho de 2026
Opinião espontânea
Resposta da Your Local
We appreciate you taking the time to share your feedback. We understand your frustration regarding the billing reminders despite timely bank transfers. We are actively reviewing our payment reconciliation process to prevent this from happening again.
Joshua made the sign up really easy,and…
Joshua made the sign up really easy,and explained everything well,he was super friendly and polite.
7 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're so pleased to hear that the sign-up process was easy and that everything was clearly explained. We appreciate you highlighting the friendliness and politeness of our team member.
Fantastic service from Joshua as…
Fantastic service from Joshua as always. Extremely polite, always contacts you when he is coming out and once the job is completed. A great asset to the company! And is honestly why I have continued using this service.
21 de julho de 2026
Opinião espontânea
Resposta da Your Local
We are so pleased to hear about your consistently positive experiences! It's wonderful to know that our team member's politeness and communication have made such a difference. We truly appreciate your loyalty and feedback!
Very happy customers
Joshua has been cleaning our windows for many months now. He always does an amazing job and overall we’re very happy customers 😁⭐️
21 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're so pleased to hear that you've been consistently happy with our service. It's wonderful to know that we've met your expectations over many months. Thank you for your continued support!
Excellent service as always
Excellent service as always. Brilliant job
21 de julho de 2026
Opinião espontânea
Resposta da Your Local
We are so happy to hear that you consistently receive excellent service from us. Thank you for your wonderful feedback!
Shining windows
Joshua as always so reliable to do a brilliant job
21 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're so pleased to hear that you consistently receive such reliable and brilliant service. Thank you for sharing your positive feedback!
Always a great job by Joshua thanks…
Always a great job by Joshua thanks buddy
21 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're happy to hear you received great service. Thank you for your positive feedback; we appreciate it very much.
10/10 Window Cleaner Michael Spencer
Iv been getting my windows cleaned for a good few month now from Michael Spencer , 10/10 everytime .. I have 3 children and the mucky finger marks / ball marks that they leave daily are always gone once cleaned!
Highly Recommend great lad
20 de julho de 2026
Opinião espontânea
Resposta da Your Local
It's wonderful to hear that our service consistently meets your expectations! We're glad we can help keep your windows spotless, especially with the daily challenges of mucky fingers and ball marks. Thank you for your high recommendation!
Fantastic service from Joshua
Fantastic service from Joshua. Messages ahead and once completed as I’m not always home! Will continue with Your Local 😎👍🏻
20 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're so pleased to hear you had such a fantastic experience with our service! We appreciate you highlighting the excellent communication and we look forward to continuing to provide great service.
Brad was amazing
Brad was amazing. Did a brilliant job on all of my window and had a nice chat. Super nice and polite guy. Thank you
20 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're delighted to hear about your positive experience with our window cleaning service. We appreciate you highlighting the excellent work and the friendly demeanor of our team member.
A happy customer.
I am extremely happy with ydays cleaning by Joshua. It is a great help to have the sils and surrounds included in the cleaning .
17 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're delighted to hear you're so happy with the cleaning service! We appreciate you highlighting that the sills and surrounds were included, as we aim to provide a thorough clean.
Excellent service
Excellent service. Very helpful with getting us set up and our first clean was done to a really high standard. Great job, thank you Joshua!
17 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're so pleased to hear about your positive experience with our service! It's wonderful to know that you found our setup process helpful and that your first clean was done to a high standard. Thank you for sharing your feedback!
Joshua rang ahead before hand and…
Joshua rang ahead before hand and performed a lovely job. Great service and communication.
17 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're so pleased to hear you had such a great experience with our service! We truly appreciate your positive feedback regarding the communication and quality of work.
I found Joshua to be very helpful and…
I found Joshua to be very helpful and friendly. Looking forward to seeing you again.
17 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're so pleased to hear you had such a positive experience with our team member. Thank you for your kind words and we look forward to seeing you again!
Shocking service
Communication from the start has been shocking. First time I signed up they didn’t turn up on the date expected to clean but still got charged. Chased for a refund and organised a different clean day. Second time didn’t do all I asked for. Rang and complained. 3rd time didn’t turn up again and got charged. Still waiting for a refund after a week. I’ve emailed and nothing. Cancelled my cleans now and I’ll look for someone reliable.
9 de julho de 2026
Opinião espontânea
Resposta da Your Local
Good morning Katie, I am truly sorry to hear about the incredibly frustrating experience you've had with our service. It's clear that our communication and reliability have fallen far short of expectations, and I completely understand your decision to cancel. If you could please call us on 0333 000 2012 with your contact details we will look into this immediately for you.
Many thanks.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.