Your Local Opiniões 

4143
TrustScore: 3.5 em 5

3,6

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Classificada 5 em 5 estrelas

The process for this was so simple and easy to do online. Our first cleaned happened to be whilst we were away on holiday and Joshua was really helpful and accommodating. He let us know when he was ne... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Joshua messaged early to let me know a 2 hour window(no pun intended) that he'd arrive to clean my windows.... most operators just leave you sat in waiting . Arrived when said and cleaned windows ..no... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Not only were windows cleaned superbly but the fact that the company texted to let me know they would be coming the following day was very helpful. Joshua rang on the day to give me an appropriate arr... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Cancelled the service earlier this year and they’ve turned up twice to clean the windows since! I’m now using a traditional method window cleaner so really irritated to return home and find a local.c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Limpeza de janelas

Escrito pela empresa

Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.


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3,6

Aceitável

TrustScore: 3.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(4143)

1791 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Joshua did a lovely job of cleaning my…

Joshua did a lovely job of cleaning my windows and doors today.

14 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We're delighted to hear that the cleaning of your windows and doors met your expectations. Thank you for your kind feedback!

Classificada 5 em 5 estrelas

Joshua is great always does a thorough…

Joshua is great always does a thorough job and is friendly and easy to talk to.

16 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We're so glad to hear that you consistently have a positive experience with our team member! We appreciate you taking the time to share your feedback about their thoroughness and friendly demeanor.

Classificada 5 em 5 estrelas

Joshua always has a smile on his face…

Joshua always has a smile on his face and is very friendly windows look great. Thank you for a good service

15 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We're delighted to hear that you had such a positive experience with our service. We appreciate you highlighting the friendliness and the great results with your windows.

Classificada 5 em 5 estrelas

Really helpful service

Really helpful service, Joshua called in advance to let me know he was on his way. Nice bloke, did a great job

14 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We're delighted to hear you had such a positive experience with our service! We appreciate you highlighting the helpful communication and great work.

Classificada 5 em 5 estrelas

I've never had any problems with these

I've never had any problems with these. Lads turn up and get the job done and billing has been fine, contacted by Joshua and a follow up message at the end. I've a 3 story house so not easy to do but the job gets done.

14 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We're delighted to hear that our team consistently provides excellent service and gets the job done, even on a challenging three-story house. It's wonderful to know that our communication and billing processes have met your expectations. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Happy the service Josh is very good in…

Happy the service Josh is very good in cleaning my windows always phone's to say that he will be cleaning my windows soon good job

14 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We're so happy to hear that you are pleased with the window cleaning service! We appreciate you highlighting our team's communication and good work.

Classificada 5 em 5 estrelas

Ive been using these guys for a while…

Ive been using these guys for a while now and the service is still as good as it was on day 1, Josh always calls before hand to let you know hes on his way and hes always to upbeat and happy, cant recommend enough

13 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We're so happy to hear that your experience with our service has been consistently excellent! It's wonderful to know that the communication is appreciated and that our team member is always upbeat. Thank you for your kind words and for recommending us!

Classificada 5 em 5 estrelas

Great service by Joshua

Great service by Joshua. Excellent communication will definitely be using the service in the future.

14 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We're so pleased to hear you had such a great experience with our service and appreciate your positive feedback! We look forward to assisting you again in the future.

Classificada 5 em 5 estrelas

Once again Joshua has cleaned my…

Once again Joshua has cleaned my windows and conservatory to s high standard despite the high temperatures Joshua remains very pleasant and professional thanks Josh.

13 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We're so happy to hear that you are consistently pleased with the high standard of your window and conservatory cleaning! It's wonderful to know that our team member remained pleasant and professional even in high temperatures. Thank you for your kind words.

Classificada 5 em 5 estrelas

Joshua is very professional

Joshua is very professional. Always calls to say around what time he will be at the property to clean the windows. Respectful of the property. Cleans the cat snot off the living room window. Does a brilliant clean.

13 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We're so pleased to hear about your positive experience! It's wonderful to know that our team is professional, respectful of your property, and provides such a brilliant clean. Thank you for sharing your feedback!

Classificada 5 em 5 estrelas

Joshua was professional

Joshua was professional, and he did a great job. He even gave me an option of starting at the back or front. As I was running for school run. Thanks Joshua. You are a star!

10 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We're so pleased to hear about your positive experience! It's wonderful to know that our team member was professional and accommodating, especially with your schedule. Thank you for your kind words!

Classificada 4 em 5 estrelas

Would have scored 5 but came quite late…

Would have scored 5 but came quite late in the day.This isnt Joshua's fault as his first time on the job at my location and did a diligent job.I've been used to the company doing the windows before 11am not after 1pm but they must have had a busy schedule yesterday maybe in this warm weather period we are having.

9 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We appreciate your feedback and are glad to hear about the diligent work performed. We understand your preference for earlier service times and acknowledge the delay you experienced. We are always working to optimize our scheduling, especially during busy periods, and we will certainly take your comments into consideration as we plan our routes.

Classificada 5 em 5 estrelas

Just had my first clean by Bradley…

Just had my first clean by Bradley Render. Such a lovely friendly young lad he’s done a brilliant clean I’m very impressed would definitely recommend him

10 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We are so pleased to hear about your positive experience with our service! It's wonderful to know that you were very impressed with the brilliant clean and would recommend us. Thank you for sharing your feedback!

Classificada 5 em 5 estrelas

I can't recommend David Taylor highly…

I can't recommend David Taylor highly enough!
After initially receiving a text to say my windows were due to be cleaned and, unfortunately, no one turned up, I got in touch and the appointment was quickly rearranged without any hassle.
When David arrived, he was absolutely brilliant. He was professional from start to finish, incredibly friendly, and made the time to have a chat while getting the job done. It's refreshing to meet someone who genuinely cares about providing great customer service as well as doing an excellent job.
The windows have been cleaned to a very high standard, and David's positive attitude and approachable nature really stood out. He clearly takes pride in his work, and it shows in the results.
If you're looking for a reliable, trustworthy window cleaner who delivers excellent service with a smile, I wouldn't hesitate to recommend David Taylor. I'll definitely be using his services again. Thank you, David – keep up the fantastic work!

9 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We are so pleased to hear about your positive experience with our service. We truly value your kind words regarding the professionalism and friendly demeanor of our team member. It is wonderful to know that the quality of our work met your expectations and that you appreciate our commitment to excellent customer service. We look forward to assisting you again in the future.

Classificada 5 em 5 estrelas

Call first but still great job

The team are worth it and usually contact with a time slot. I weren't able to close the window because of the heat and they still did the job.

9 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We're so happy to hear our team provided excellent service, even with the window challenge. We appreciate your kind words!

Classificada 5 em 5 estrelas

Thanks to Joshua excellent job and…

Thanks to Joshua excellent job and communication as always :)

9 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We're so glad to hear that you had such a positive experience with our team member's excellent work and communication. We appreciate you sharing your feedback!

Classificada 1 em 5 estrelas

Avoid entirely.

I've been with Your Local in Harrogate since they were PureShine, the job was never particularly great, but they were reasonably priced, did the job quickly, and came regularly.

Recently, I have nothing good to say. The windows are regularly left streaky and poorly cleaned, their online portal is useless and achieves nothing but harvesting data, and now they're repeatedly trying to bill me despite never turning up.

I have tried to deal with this billing issue and cancel with them through the online portal, I have sent multiple emails to every address I can find, and called every number I can find multiple times, and I can't get through to anyone. Meanwhile I'm getting regular texts and emails telling me my bill for a service I never received is overdue.

Avoid like the plague and go elsewhere.

9 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We are very sorry to hear about the negative experience you've had, especially given your long history with us. We sincerely apologize for the issues with the cleaning quality, the online portal, and particularly the billing discrepancies and difficulty in reaching our team. If you can please call us on 0333 000 2012 we can look into this immediately for you.
Many thanks

Classificada 5 em 5 estrelas

Joshua did a fantastic job on my…

Joshua did a fantastic job on my windows I'm so happy with them x

7 de julho de 2026
Opinião espontânea
logótipo da Your Local

Resposta da Your Local

We're so happy to hear that you are pleased with the fantastic job done on your windows! Thank you for your kind feedback.

A Experiência Trustpilot

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Aqui estão 8 dicas para escrever óptimas avaliações.

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