The process for this was so simple and easy to do online. Our first cleaned happened to be whilst we were away on holiday and Joshua was really helpful and accommodating. He let us know when he was ne... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Joshua messaged early to let me know a 2 hour window(no pun intended) that he'd arrive to clean my windows.... most operators just leave you sat in waiting . Arrived when said and cleaned windows ..no... Ver mais
A empresa respondeu
Not only were windows cleaned superbly but the fact that the company texted to let me know they would be coming the following day was very helpful. Joshua rang on the day to give me an appropriate arr... Ver mais
A empresa respondeu
Cancelled the service earlier this year and they’ve turned up twice to clean the windows since! I’m now using a traditional method window cleaner so really irritated to return home and find a local.c... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.
Informações de contacto
Unit 6a, New Market Lane, LS90SH, Leeds, Reino Unido
- Info@yourlocal.com
- yourlocal.com
Our Services
3,6
Aceitável
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brilliant Job
Joshua cleaned my windows today he did a brilliant job
8 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're delighted to hear that the window cleaning met your expectations and that a brilliant job was done. Thank you for your kind feedback!
Cancelled first appointment once and…
Cancelled first appointment once and second time for appointment did not turn up .
Trying to get hold of both Mobile number and the Number on the pamphlet during office hours led to no success.
Total waste of time even asking for new bussinass if they cant keep their side of the offer.
Will be cancelling this .
M.Y. Taylor Lutterworth.
8 de julho de 2026
Opinião espontânea
Resposta da Your Local
Good morning Joseph, thank you for your feedback. We are very sorry to hear about the cancelled appointments and the difficulty you experienced trying to reach us. This is certainly not the experience we want for our customers, and we understand your frustration. if you could please email your contact details to me at lyndseywilkinson@youelocal.com and we can look into this further.
Many thanks
The local window cleaners are great…
The local window cleaners are great always cheerful and professional
10 de novembro de 2025
Resposta da Your Local
We're so pleased to hear that our local window cleaners are always cheerful and professional! Thank you for your positive feedback.
Joshua always does a good job and…
Joshua always does a good job and always let's me know when he's coming
7 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're so glad to hear about your positive experience! We appreciate you taking the time to share your kind feedback with us.
Great service
Great service. Joshua got the job done quickly with no fuss. Thanks
6 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're so glad to hear that the service was great and that the job was completed quickly and efficiently. Thank you for sharing your positive experience!
Happy customer as usual thanks Joshua😊
6 de julho de 2026
Opinião espontânea
Resposta da Your Local
We are so happy to hear that you are a satisfied customer! It's wonderful to know that our team is consistently providing great service.
Joshua on the Runcorn round is such a…
Joshua on the Runcorn round is such a lovely lad and he does a great job cleaning my windows. Highly recommended 🙌
7 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're delighted to hear that you're so happy with the window cleaning service and that you highly recommend it! We appreciate your kind words.
Excellent clean done fast.
7 de julho de 2026
Opinião espontânea
Resposta da Your Local
Thank you for your kind words! We're so pleased to hear that you found our service to be excellent and efficient. We appreciate you taking the time to share your positive experience.
Wayne did an amazing job I would…
Wayne did an amazing job I would definitely recommend!!
6 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're so happy to hear you had such a positive experience! Your recommendation means a lot to us.
Dean Bates attended the site promptly…
Dean Bates attended the site promptly at 8.00am as we opened. Very friendly and worked really hard as Cliff House is a difficult building to clean, as we are over looking the sea and the windows get covered in sand.
Nothing was too much trouble for him!!
3 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're so pleased to hear about your positive experience! It's wonderful to know that our team member was prompt, friendly, and worked diligently, especially with the challenges of a seaside location. We appreciate you acknowledging their hard work.
Resposta da Your Local
We are so happy to hear you had such a perfect experience with us! We truly appreciate your kind words.
One star because you’re not allowed to…
One star because you’re not allowed to put none. Absolutely sh/t didn’t turn up, can’t log in to the account to cancel it. If you’re reading this PLEASE DONT WASTE YOUR TIME. honestly waste of money think there just farming for your details.
5 de julho de 2026
Opinião espontânea
Resposta da Your Local
Thank you for sharing your feedback Paul. We are truly sorry to hear about the frustrating experience you've had with our service and your account. We understand your disappointment when a service doesn't turn up and the difficulty you faced trying to manage your account. This is certainly not the impression we want to leave. We would like to investigate this further for you.
A very good at he's job
A very good at he's job. Friendly and pleasant
3 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're so glad to hear that you had such a positive experience! It's wonderful to know that our team member was friendly and pleasant. Thank you for your kind words!
What a fantastic service we've had with…
What a fantastic service we've had with your window cleaner Joshua
A super friendly.. helpful and positive person who also sorted out my payments as I was paying too much for the services
Happy to have him clean our windows
3 de julho de 2026
Opinião espontânea
Resposta da Your Local
We are so pleased to hear about your fantastic experience! It's wonderful to know that our team member was friendly, helpful, and positive, and that they were able to assist with your payments. We appreciate your kind words.
If I could give zero stars
If I could give zero stars, I would!
It all started with a canvaser that came to my door selling the service. He told me, I could book my cleans whenever it suited me, what a massive lie this was!! I take it he worked on commission. To date, I have not only never booked a clean, but have had people turn up unannounced to clean, but they say it says only the front, which is just two windows. They’ve never actually cleaned any, as I’ve stopped them, but they’ve tried taking money from my account on multiple occasions. I emailed and called them to cancel, explaining all of the above.
I even have an email saying my service is cancelled, yet they’re STILL trying to take money! Lucky, I used a bill account and not my savings!
I’ve just spoken to my bank and they’ve been brilliant and blocked them from stealing from me for a service I never received and that was mis-sold!
Please be VERY wary when signing up to this awful company!
4 de julho de 2026
Opinião espontânea
Resposta da Your Local
Good morning Nicky, we are truly sorry to hear about your frustrating experience, from the initial misrepresentation by the canvasser to the unauthorized attempts to charge your account. We understand your anger regarding the unannounced visits and the ongoing billing issues despite your cancellation. We are actively investigating these serious concerns to prevent similar situations in the future.
3rd July
3rd July.
I’ve recently changed over to a new company for my window cleaning, I’m very pleased I did.
Wayne is a very polite and professional cleaner.
Thank you
3 de julho de 2026
Opinião espontânea
Resposta da Your Local
We're so happy to hear that you're pleased with your decision to switch to our company for your window cleaning needs! We appreciate your kind words about our professional service. Thank you!
Absolutely disgusted
Absolutely disgusted, to be honest. First, clean, and they are worse than before! The guy who came is obviously a cowboy with absolutely no pride in his work and then lied to the customer service rep who rang him. Wasn't happy with the customer service attitude at all. The guy wasn't interested in doing a proper job at all, zero interest in his job, and to lie after is just beyond it!!!! Not paying for such a bad job!!!!
Please
2 de julho de 2026
Opinião espontânea
Resposta da Your Local
Good morning Pete, I am truly sorry to hear about your experience and the issues you encountered with the cleaning service. It's disheartening to learn that the results were not up to your expectations and that you felt the service was unprofessional. From looking at your profile i can see you have already spoken with my colleague and your next clean is scheduled.
If we can help any further at all Pete, please do not hesitate to contact us on 0333 000 2012.
Joshua did a great job
2 de julho de 2026
Opinião espontânea
Resposta da Your Local
We are so glad to hear that you had such a positive experience with us. We truly appreciate your kind words.
New customer and the cleaner stole my…
New customer and the cleaner stole my bike from my garden I will be passing cctv to the police be careful with these guys they are thieves.
2 de julho de 2026
Opinião espontânea
Resposta da Your Local
Good morning Luke, We are very concerned to hear about this serious allegation. If you could please send me your contact details to lyndseywilkinson@yourlocal.com we will investigate this immediately for you.
no one has been to clean my window
no one has been to clean my window. I have just a message saying that they have been and given my windows a full clean my windows are still dirty.
2 de julho de 2026
Opinião espontânea
Resposta da Your Local
Good morning Erika, I'm so sorry to hear that no one has cleaned your windows. if you could please contact us with your details on 0333 000 2012 we can investigate this further.
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