YourRent Polska | Wypożyczalnia samochodów Opiniões 

Wszystko przebiegło bezproblemowo. Polecam

Szybki odbiór, rezerwowalem bezposrednio od nich, wszystko zgodne z tym co ustalilismy wczesniej telefonicznie. Jestem super zadowolony.

What’s great place, I am always stressed during the pick up of rental car. Guys from Yourrent are so chill haha. I will be definitely back. Option with full cover is great, finally someone fully explained me how it works

Professional car rental and great location. New cars and always friendly staff. I highly recommend.

Samochod który zarezerwowałam był dokładnie tym modelem, który chciałam wypożyczyć. Dodatkowym plusem była szybka procedura odbioru i zwrotu auta w wygodnej lokalizacji tuż obok budynku lotniska.

Wypożyczalnia na bardzo wysokim światowym poziomie. Świeże i czyste samochody, wszystko pod nosem.
Jakość obsługi również bardzo dobra, Panowie Jarek, Maciej, Szymon robią w Warszawie wspaniałą robotę.
Polecam znajomym bo warto!

Very disappointing experience with YOUR RENT 365 SPAIN S.L. / WHEEGO Rent a Car.

A security deposit of €1,150 was blocked on my credit card, with the promise that it would be released within 7 days after returning the vehicle.

It has now been more than 16 days, and the deposit is still being withheld without explanation.

During the rental, the vehicle had a pre-existing electrical issue that later caused a battery failure. I lost an entire day of my trip and waited several hours for roadside assistance.

Despite multiple follow-ups with both Your Rent and Wheego, I have not received a proper response or solution.

Very poor customer service and post-rental support.

The pick up at the airport was quick. To register and get the car was easy. The rental car agents were helpful, professional and friendly.
The drop off was very easy also. No problem at all. I definitely recommend this company and will use it again.

Muy buena experiencia con Yourrent Alicante. El proceso de recogida y devolución rápido y sencillo. El coche estaba limpio y en perfecto estado. Personal amable, profesional. Contrate el seguro todo riesgo directamente en mostrador.
Recomiendo 100%

Great company, good value for money and staff are very friendly. I’ve used them many times. Highly recommend them

Overcharged and then disappeared.
I am following from a Google review post where I was charged 1,200 Euros for a minor scratch that was there when I picked up the car.

Context:
1 - On the date 26th March 2026, I rented a vehicle at Your Rent – Kaunas branch with a return on the 4th April 2026 at the same branch.

2 - The rental agreement was done via debit card for an amount of €200 (service) + €1,200 (refundable deposit).

3 - Once the rental concluded, I emailed the rental company about the release of my deposit. This email was sent on the 16th April 2026.

4 - No response was given, but the deposit was released to my account on the 26th April 2026.

5 - However, on a later date on 3rd of May 2026, the rental company charged me with €1420,70. Out of this total amount, only €1,200 was taken (the amount of the deposit).

6 - The amount the rental company charged are due to alleged minor damage (a small scratch) which, by picture provided, were already there.

In conclusion, Yourent is gosthing me (even after all the documents and proves provided) and what they did is actually illegal as releasing the deposit and then charging again, goes against the consumer contract.
Not to mention that this happened 40 days after I returned the car.
Of course I am dealing with this via other ways, but if you must take a car with Yourent, take pictures in and out. At least 50 pictures from all angles.

Reference: 26-KUN-85 - Luciano B.

Weego was very professional and reasonable and are the car hire company I use when I come to Alicante have recommended them to friends as well

This is our second time using wheego, pick up and drop off are swift, cars are in new condition, haven't had any issues at all.
Will use again

Facilidad en la contratación, amabilidad en el trato, supervisora muy atenta y profesional en el aeropuerto de Alicante

Bardzo mila I profesjonalna obsluga, wszystko zalatwione bardzo szybko

Mam wiele pozytywnych doświadczeń z tą firmą i od wielu lat wynajmuję u nich samochody. Personel jest miły i kompetentny, proces rezerwacji przebiega bez komplikacji i zbędnych opóźnień, pracownicy są zawsze dostępni, ceny są niezwykle konkurencyjne, a samochody są zawsze w idealnym stanie – jak dotąd nie miałem żadnego powodu do narzekań.
Ufam tej firmie i zapewniam, że jest to dla mnie zawsze pierwszy wybór.

Another awesome experience! I rent a car regularly at the Renaissance Hotel in Warsaw, and always the team shows high levels of efficiency, teamwork, and excellent customer service. I will continue to be a loyal customer! Thank you for everything you do!

Sprawnie, fachowo i na czas