Absolutely awful experience from start to finish and I still haven’t received the product I ordered. I ordered 2 months ago and finally got the shipment last week after they lied continuously about w... Ver mais
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Leia as opiniões dos outros
If I could give zero stars I would. My brass shower and two faucets never arrived. I reached out asking them to go ahead and cancel my order after they lied over and over about being shipped. They did... Ver mais
Schnell, Zuverlässig und Hochwertig! Ich bin äußerst zufrieden mit meinem Einkauf bei zayian. Die Bestellung wurde blitzschnell bearbeitet und versandt. Innerhalb kürzester Zeit hielt ich mein Pa... Ver mais
My first sink was damaged in delivery and got stuck in a delivery warehouse! The customer service team got it taken care of within hours and had a new one shipped out! Thank you for making this easy a... Ver mais
Informações sobre a empresa
Escrito pela empresa
Zayian is a company specializing in handcrafted brass and copper sinks, bathtub lighting fixtures, and faucets. Our skilled artisans meticulously handcraft each piece to perfection, using only the highest quality materials and traditional techniques to create unique, one-of-a-kind designs that are both functional and aesthetically pleasing. Our sinks and bathtubs provide a luxurious and timeless addition to any bathroom, while our lighting fixtures and faucets add a touch of elegance and sophistication to any space. Each piece is carefully crafted with attention to detail, ensuring that our customers receive the finest quality products that are built to last. With our commitment to excellence and passion for craftsmanship, we are dedicated to providing our customers with exceptional products that exceed their expectations.
Informações de contacto
Sidi Ghanem, 40000, Marrakech, Marrocos
- Contact@zayian.com
- zayian.com
3,3
Aceitável
71 opiniões
Respondeu a 18% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing quality sinks would recommend…
Amazing quality sinks would recommend to anyone planning to get a new sink. THANKS GUYS!
15 de fevereiro de 2024
Opinião espontânea
Very happy with the product and service…
Very happy with the product and service provided. I bought a copper sink and it arrived all packaged safely. Thank you
23 de fevereiro de 2024
Opinião espontânea
Matériaux de bonnes qualités
Matériaux de bonnes qualités, l'éclairage est confortable
15 de fevereiro de 2024
Opinião espontânea
We love our handmade sink!
We love our handmade sink!! It’s beautiful and exactly what we wanted. It was wrapped carefully and shipped quickly.
22 de dezembro de 2023
Opinião espontânea
There was a production delay
There was a production delay, but this was quickly rectified and the service from Zayian was excellent.
19 de fevereiro de 2024
They never sent my item
They never sent my item! I reached out to customer service and haven’t heard back
22 de fevereiro de 2024
Resposta da Zayian
We're sorry to hear about your experience. We've checked the tracking
number (35013575144) and it shows your item has been dispatched and is expected to arrive next week. Please call us at +212 776721273 for further assistance
Our purchases ended up in the trash
We are a design build company and our first purchase from Zayian was two faucets. One faucet was supposed to swivel. It did not. The sprayer did not mix hot and cold water, which is odd. Parts were missing! Our construction manager and a plumber say one of the two faucets was used. Our more than seven attempts to discuss a return of the faucets were ignored. They do not stand by their products and their products are junk.
Zayian now replies to Trustpilot that they are interested in helping. Don't believe it. We had an inordinate amount of communication back and forth. They were not willing to help.
31 de dezembro de 2023
Opinião espontânea
Resposta da Zayian
We deeply apologize for the issues you've encountered with your purchase and the inconvenience it has caused. It's concerning to hear about your experience, as it does not match the high standards we set for our products and customer service. Please email us your order details at Contact@zayian.com or call us at +212 776721273 so we can urgently address this matter.
Exceptional quality and customer…
Exceptional quality and customer service. Prompt kind responses, And a strong desire to please the customer. I've order 2 of these sinks and plan to order a third. My clients love them as much as I do. I look forward to working with Zayian in the future!
12 de maio de 2023
Opinião espontânea
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