Bought the eyeliner stamp because it’s a challenging thing to do. The product might be okay, I’m not amazed by the quality yet, but it’s not Zena. They either bought or bought out from Pagevine whic... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered the 'viral' eyeliner stamp as advertised on social media via the link to the Zena online shop. I received a completely different brand: 'Lakerain' which was shipped from China. I sent... Ver mais
I didn't even want to give any stars for this company in Asia, ZENIVA!! A total scam, don't fall for it! I ordered a reflux remedy called, Purebiome in good faith, £29.95, and weeks later receive... Ver mais
I wouldnt even give them one star if i had a choice........makeup arrived from china smashed up and absolutely no replies to my requests for replacement. Fraudulent!!!!!!!!!!!
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
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Ordered on the 11th of January it’s now…
Ordered on the 11th of January it’s now the 25th hasn’t arrived tracking just says order processed by shipper I’ve emailed them not holding out much hope for a response after reading these reviews. Was sucked in by instagram will be more careful in future and if it does arrive doesn’t sound like it’s gonna be good anyway 😡
I ordered the eyebrow brush
I ordered the eyebrow brush. It was completely dry when I tried to contact them, it took them a few days to answer told me to shake it several times and try again. I followed the instructions and it was still dry. they return my money. They have a 30 day policy, but they drugged out the process so long that they will not respond to me or return my money. Be careful of this company.
Still not received my order
Still not received my order. I was told it’s on its way but hasn’t arrived. I think I’ve been scammed
Zena matte foundation repair stick
Bought the foundation stick, much lighter than the videos, think they are fake videos as stick nothing like them does not glide on, much lighter than product bought the 02 nature colour and went on white, do not waste your money!!! Very disappointing will never buy anything from them again!!!!!!
Very disappointed
I purchased the eyebrow gel pen. I opened the packaging and was disappointed to find that the bottle was completely empty. I have emailed several times to ask for a replacement but they totally ignore me. DO NOT USE THIS COMPANY!
Bad Quality And Zero Customer Service
The eyeshadow shimmer sticks are not even half as good as the social media videos make out. It doesn't show up much atall even when you put loads on. Lies and misleading. And it doesn't stay on even for half the day. I have normal skin too. Not dry or oily. And one of my sticks broke on the first use. I've contacted twice to get a refund and they've just ignored me. Poor quality products and terrible customer service. Don't shop there. They only have email as a contact too. Emailed twice and no response. I do not recommend one bit
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