Zest Opiniões 3141

TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've been with zest for years now. They've always been brilliant when I've had problems with an appliance that's insured with them. This time, my cooker has been fixed within 3 working days of reporti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am honest with my reviews and so far I can't complain, I've had 2 call outs one for my tumble dryer which was fixed within days and now I'm writing this reviews halfway through a second call out whi... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I have been with Zest quite a few years now and I trust them. This latest problem was with my washing machine tripping the electric. It was reported on Friday afternoon, but it wasnt handed over... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We’ve used zest for quite a few years now. Never any queries about any problems. Usually a fast service. Sometimes it takes awhile to get through to customer services, but once you are there, everyon... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Reparação de eletrodomésticos

Sobre Zest

Escrito pela empresa

Fresh Thinking Appliance Care

We look after all your household appliances under one roof, with hassle free repairs and protection. Our aim is to make protecting your appliances a smooth, friendly experience that you can count on in those times of need, whether it’s a repair, replacement, or just some technical advice; we've got your back.

Visit Our Website Book a Repair Protect Your Appliances Contact Us

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
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3 estrelas
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1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great job

Great job ! My washing machine was making noise…..complaint was dealt professionally and work was carried out properly within time and communication was done throughout the entire process. Would highly recommend

13 de março de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Farhat,

We are delighted that your Washing Machine could be fixed and you were kept updated throughout.

Many thanks
Justin

Classificada 4 em 5 estrelas

Been waiting for a while for our…

Been waiting for a while for our appliance so contacted zest and had help from a lovely lady named Bea who was helpful and understanding. Thank you Bea for your help.. Aimee

16 de março de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Stephanie,

We are thrilled to hear we could help and we're always here if you need us.

Many thanks
Justin

Classificada 3 em 5 estrelas

Good overall apart from engineer…

Good overall apart from engineer breaking my tumble dryer.

16 de março de 2026
logótipo da Zest

Resposta da Zest

Hi Caroline,

Thank you for your review.

I’m sorry to hear this. Your Case Manager will be in touch today to go through your concerns and help get things back on track.

Many thanks,
Charley

Classificada 5 em 5 estrelas

Bee at Zest was excellent today

The assistant, a young lady named Bee was excellent this morning. Clear, friendly and professional. She quickly and carefully advised and assisted with my issue and helpfully answered all my queries. My first time using Zest. I would recommend them based on Bee today. Thank you.

16 de março de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi George,

We are delighted we could assist you with your queries!

Many thanks
Justin

Classificada 5 em 5 estrelas

Excellent service

Excellent service, good response and great advice and support.

13 de março de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Paul,

We are very grateful for this feedback!

Many thanks
Justin

Classificada 5 em 5 estrelas

Terry McGinty gave better service than…

Terry McGinty gave better service than we ever have had from Domestic and General who we regard as Prima Donna’s. ZEST are the BEST!

12 de março de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Graham.

We are pleased you were happy with the service!

Many thanks
Justin

Classificada 5 em 5 estrelas

7yr + insurance with Zest

I've been insured with Zest for a number of years now, every single time ive call them for a repair, my experience has been always very accommodating with my times and dates for when im available ,always helpful on the phone and very polite. Im in the South East and yesterday an Engineer call Alex attended, what a nice polite, respectful and efficient experience ,giving me tips on how to look after my machine, personally I could of asked for a better service from Zest,I recommend this company most definitely and Alex is a credit amongst others in the Zest team in my opinion. Five star.

11 de março de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Dionne,

We are very grateful to have your loyalty, but also that you are satisfied with the service when you need us!

Many thanks
Justin

Classificada 5 em 5 estrelas

Always have a positive experience with…

Always have a positive experience with zest. I spoke to Silvia who was patient with my many requests and issues despite her throat betraying her. Positive and friendly customer service.

12 de março de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Louise,

This is lovely to hear we could help with your requests!

Many thanks
Justin

Classificada 5 em 5 estrelas

Polite and on time

The engineer gave a rough time when he was coming he was polite and helpful came in-between the time stated and explained what needed to be done and did the job with no trouble seems to be working ok already had the parts ordered already as he looked at it when he came for the washer two days before

11 de março de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Amanda,

Thanks for taking the time to leave us your review on your repair!

Many thanks
Justin

Classificada 2 em 5 estrelas

Had a policy with Zest for a few years…

Had a policy with Zest for a few years now and this is only the second time I’ve needed to call them and sadly each time it’s taken nearly 2 weeks to fix something quite simple. Won’t be renewing my policy.

10 de março de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Stephen,

Thank you for your feedback.

I can see your most recent repair was arranged directly with the manufacturer, so I’m sorry to hear it took longer than expected.

We really appreciate you taking the time to share your experience. If there’s anything more you’d like to discuss, please don’t hesitate to get in touch.

Many thanks,
Charley

Classificada 5 em 5 estrelas

Good customer service from bee

Bee was very helpful and answered my questions really well!

10 de março de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi hamza,

We are happy to hear we could answer your questions.

Many thanks
Justin

Classificada 5 em 5 estrelas

Very easy to deal with

Very easy to deal with. Helpful customer services and greatvservice

6 de março de 2026
logótipo da Zest

Resposta da Zest

Hi Raja,

We are delighted to hear you have been happy with the service provided!

Many thanks
Justin

Classificada 4 em 5 estrelas

New parts fitted.

Engineer bought the parts with him and fitted them, dishwasher now working ok.
Excellent service.

9 de março de 2026
logótipo da Zest

Resposta da Zest

Hi Gary,

We are glad to hear your Dishwasher is now working!

Many thanks
Justin

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