Zest Opiniões 3141

TrustScore: 4.5 em 5

4,6

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've been with zest for years now. They've always been brilliant when I've had problems with an appliance that's insured with them. This time, my cooker has been fixed within 3 working days of reporti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am honest with my reviews and so far I can't complain, I've had 2 call outs one for my tumble dryer which was fixed within days and now I'm writing this reviews halfway through a second call out whi... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I have been with Zest quite a few years now and I trust them. This latest problem was with my washing machine tripping the electric. It was reported on Friday afternoon, but it wasnt handed over... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We’ve used zest for quite a few years now. Never any queries about any problems. Usually a fast service. Sometimes it takes awhile to get through to customer services, but once you are there, everyon... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Reparação de eletrodomésticos

Sobre Zest

Escrito pela empresa

Fresh Thinking Appliance Care

We look after all your household appliances under one roof, with hassle free repairs and protection. Our aim is to make protecting your appliances a smooth, friendly experience that you can count on in those times of need, whether it’s a repair, replacement, or just some technical advice; we've got your back.

Visit Our Website Book a Repair Protect Your Appliances Contact Us

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service

Excellent service , superb repair , well worth investing in this companies policy !

27 de fevereiro de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Ian,

We appreciate you sharing your positive experience. Thank you for the review!

Kind regards,
Charley

Classificada 5 em 5 estrelas

What a fantastic company Zest are

What a fantastic company Zest are - was called back after leaving a message with their answering service on Sunday !!!! Silvia dealt with the problem with my fridge/freezer she was knowledgeable and very pleasant to deal with - customer service amazing thanks Zest and thanks Silvia and Patrick on the answering service !

2 de março de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Mandy,

What a lovely review, I am glad to hear we were able to assist you and I'll be sure to pass on your lovely feedback.

Many thanks
Charley

Classificada 5 em 5 estrelas

A Cut Above...

I had 22 appliances insured with Domestic and General, and their service was so breathtakingly bad, I switched to Zest. Wasn't sure if it would just be the same again, but I've had an absolutely brilliant service from Zest from start to finish. Their response is so fast. They're polite, intelligent and careful to get the details right. They kept me informed all the way through the process, and I have to say a big thank you to Janis, who did and excellent job of repairing a dishwasher and an oven in one of my houses. He texted me to confirm his time of arrival, turned up when he said he would, and did an excellent job of the two repairs.

27 de fevereiro de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Carole,

We're delighted to have you on board & glad we could help!

Many thanks
Justin

Classificada 5 em 5 estrelas

It was all sorted very quickly and with…

It was all sorted very quickly and with no problems. Zest sorted it all and the company that came were really nice and found the fault quickly

27 de fevereiro de 2026
logótipo da Zest

Resposta da Zest

Hi Mrs Keeble,

We are thrilled we could fix the issue with your appliance.

Many thanks
Justin

Classificada 5 em 5 estrelas

Excellent service from Yanis

Excellent service from Yanis. He diagnosed and fixed the problem quickly, was very polite and clean!

27 de fevereiro de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Becky,

We are happy to hear this great news!

Many thanks
Justin

Classificada 5 em 5 estrelas

The engineer arrived as expected

The engineer arrived as expected, and completed work in one visit, very quick completion

25 de fevereiro de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Debra,

We are happy to hear the job could be completed on the first visit.

Many thanks
Justin

Classificada 5 em 5 estrelas

5 star service

Easy sign up process.
Fast call out response.
Issue resolved within seconds.

19 de fevereiro de 2026
logótipo da Zest

Resposta da Zest

Hi Andrew,

We're thrilled we could resolve the issue so quickly.

Many thanks
Justin

Classificada 5 em 5 estrelas

Bee was lovely to speak to

Bee was lovely to speak to, she dealt with my claim nicely…

25 de fevereiro de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Mike,

We are thrilled we could help you today.

Many thanks
Justin

Classificada 5 em 5 estrelas

Really impressed with this company and…

Really impressed with this company and the staff. I was kept informed all the way about my claim. Janis the engineer was brilliant, advised what the problem was, how he was going to repair it and was friendly and professional. Thank you

25 de fevereiro de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Nikki,

We are happy that we could guide you through the process throughout!

Many thanks
Justin

Classificada 5 em 5 estrelas

Excellent Service

I changed from being with Domestic & General as they were getting more expensive as I insure multiple appliances. I came across ZEST and went through everything online and then spoke to them on the Phone I was reassured that they would cover my items at a much lower cost . Now that was October last year and I have just had to use my policy for my washing machine, I was very nervous but from the moment I made the call to them it was a week and the machine part was ordered and it was all fixed . I would definitely recommend ZEST to everyone that needs household appliances insuring . Thanks ZEST

25 de fevereiro de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Carolyn,

We're happy to learn that based on the service you received you would recommend us to others!

Many thanks
Justin

Classificada 5 em 5 estrelas

Amazing Experience

Although there were some external delays with parts and waiting for machines to come into stock the Zest team were amazing with their experience and customer service. A special mention to the team leader, Bee who went the extra mile for me during extenuating circumstances!

18 de fevereiro de 2026
logótipo da Zest

Resposta da Zest

Hi,

We are really pleased to hear this wonderful feedback on your experience.

Many thanks
Justin

Classificada 5 em 5 estrelas

Prompt booking for Engineer

Prompt booking for Engineer. I was kept informed throughout.

Engineer was very professional and helpful.

24 de fevereiro de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi,

We are delighted that not only you were kept up to date, but that the engineer was also helpful too!

Many thanks
Justin

Classificada 5 em 5 estrelas

Sylvia was very polite and helpful

Sylvia was very polite and helpful

23 de fevereiro de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Shai,

We are delighted we could assist you today and we're always here if you need us.

Many thanks
Justin

Classificada 5 em 5 estrelas

Janis the Zest engineer was very polite…

Janis the Zest engineer was very polite and friendly, he sauced the problem and repaired my machine and it was up and running.I was impressed by the service received.

23 de fevereiro de 2026
Opinião espontânea
logótipo da Zest

Resposta da Zest

Hi Philip,

We are thrilled that your machine could be fixed!

Many thanks
Justin

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