ziipbeauty.com Opiniões 695

TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

J'ai mis un 1er avis pour signaler que le service après-vente de Ziip Halo ne déclenchait pas la garantie pour un appareil qui ne fonctionne plus au bout de seulement 4 mois d'utilisation. Il y a eu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The gel is so much better than cheaper alternatives. It actually costs less because a little goes a long way and it doesn't dry out quickly, which means you don't have to stop in the middle and add mo... Ver mais

Classificada 5 em 5 estrelas

I upgraded to the ziip halo 2.0 a few months ago. Because I am in my very late 70's, I am not getting the results that someone in their 40's or 50's but I feel like the 3 to 4 treatments a week help... Ver mais

Classificada 5 em 5 estrelas

I have been using my Ziip Halo for a couple of years and loving the results . Following the app treatments with Melanie guiding the process has made a profound difference in the texture firmness and... Ver mais


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

695 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Pas de garantie Ziip Halo

J'ai mis un 1er avis pour signaler que le service après-vente de Ziip Halo ne déclenchait pas la garantie pour un appareil qui ne fonctionne plus au bout de seulement 4 mois d'utilisation. Il y a eu une réponse de SANA qui devait prendre contact avec moi, mais aucune nouvelle.

16 de abril de 2026
Opinião espontânea
logótipo da ziipbeauty.com

Resposta da ziipbeauty.com

Hello Yasmina,

Thank you for taking the time to share your feedback on Trustpilot. I sincerely apologise for the delay in resolving this matter.

I will personally look into your case and will be in touch with you via email shortly to discuss this further and work towards a resolution.

Kind regards,
Elin
Customer Care Team

Classificada 5 em 5 estrelas

Great Gel

The gel is so much better than cheaper alternatives. It actually costs less because a little goes a long way and it doesn't dry out quickly, which means you don't have to stop in the middle and add more.

15 de abril de 2026
Classificada 5 em 5 estrelas

Radiant Skin – Absolutely Worth It!

I’ve been using the ZIIP HALO for a couple of months and I can honestly say it has exceeded my expectations. The device is incredibly easy to use, and the app guides you through each treatment seamlessly.

It’s become a really enjoyable part of my routine — a little self-care moment that actually delivers visible results.

The customer service team has also been outstanding — responsive, helpful, and genuinely supportive throughout my experience.

I couldn’t recommend the ZIIP HALO more highly!

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This is worth it.

This is, hands down, the best skin care I have ever invested in. I thought it might be hype- but no, this delivers in a number of ways. Ziip far exceeded my expectations.

14 de abril de 2026
Classificada 5 em 5 estrelas

Ziip user for almost 2 years

I have been using my ziip for a year and a half and have noticed an improvement with the texture and overall appearance of my skin. I recently upgraded to the Silver Gel and feel it has made an impact as well.

14 de abril de 2026
Classificada 5 em 5 estrelas

The device actually works

The device actually works! You just have to be faithful and the serum is nice. It works very well with the unit and whenever I order things come very promptly. It’s always really easy. I appreciate it very much.

14 de abril de 2026
Classificada 5 em 5 estrelas

Love my ZIIP!

Love my ZIIP!
At 68 it has been a game changer for my complexion.
As the saying goes on Skincare, it is not a race. It is a marathon. With consistent use, you will see results.

14 de abril de 2026
Classificada 5 em 5 estrelas

Works!

This little number worked so well on my skin, and I noticed lift almost immediately after the first treatment. Highly recommend!

13 de abril de 2026
Classificada 1 em 5 estrelas

After years of supporting this company…

After years of supporting this company and their products, I am extremely disappointed in the support that has become non-existent since the acquisition by Current Body.

The current complaints are valid. App doesn’t work, devices don’t work and support is non-existent. Very sad.

10 de abril de 2026
Opinião espontânea
logótipo da ziipbeauty.com

Resposta da ziipbeauty.com

Good morning, 
Thank you for sharing your feedback. 
We're sorry you are not satisfied with your recent experience and would like some more information however we're currently unable to access your information. 
Please respond to our request for more information so we can reach out to you regarding this. 
Kind regards, 
Sophie 
The Customer Care Team

Classificada 5 em 5 estrelas

I upgraded to the ziip halo 2.0 a few…

I upgraded to the ziip halo 2.0 a few months ago. Because I am in my very late 70's, I am not getting the results that someone in their 40's or 50's but I feel like the 3 to 4 treatments a week help with some sculpting and strengthening my face and neck area. I do like the upgrades, a cover for the charger, more choices on the app (excellent) and a quieter "beep" sound.

5 de abril de 2026
Classificada 5 em 5 estrelas

Thank you Ziip Halo team!

I have been using my Ziip Halo for a couple of years and loving the results . Following the app treatments with Melanie guiding the process has made a profound difference in the texture firmness and health of my skin.
I recently had an issue with my device, and the customer service was immediately responsive and resolved the problem promptly.
Overall an excellent experience.

4 de abril de 2026
Classificada 1 em 5 estrelas

Halo broken after 4 months, cust service nonresponsive

I purchased a Ziip Halo on sale during Black Friday 2025, and by April 2026, the device would not work. I emailed customer service as instructed by the website and the app, and didn't hear back for days. I escalated to their Instagram, got a DM from someone there telling me to fill out a warranty claim on their website, which I did; however, the warranty claim page states I'll have to pay the difference between the current price and the sale price for a replacement device. How is this acceptable customer service? For a device that is approx. $400 USD retail, customer service should respond via email, have a working live chat on their website, or a phone number we can call. Further, I shouldn't have to pay additional money for a warranty replacement because a device broke after FOUR MONTHS of intermittent use. I used the Ziip gels, I wiped the device down with a clean, dry cloth after each use, and ensured to not get any gel in the charger port. Buyer beware - customer service is a nightmare, and for how much you're spending you would expect a customer service experience that aligns with the price point.

11 de abril de 2026
Opinião espontânea
logótipo da ziipbeauty.com

Resposta da ziipbeauty.com

Hello Madison,

Thank you for taking the time to share your feedback on Trustpilot.

I’ve requested some additional information so that I can contact you directly via email and work towards resolving this for you as quickly as possible.

Kind regards,
Customer Care Team
Elin

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