ziipbeauty.com Opiniões 

937
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I don't know if this device actually does anything but it is relaxing to spend 5 or 10 minutes every evening massaging my face. I have seen a difference using it for lymphatic drainage- if I miss an... Ver mais

Classificada 5 em 5 estrelas

My Zip has been a GAME CHANGER! Easily my favorite skincare tool. Consistent user for almost 2 years. Love it so much, gifted one to my daughter. Love the continual updates to treatment offerings in... Ver mais

Classificada 5 em 5 estrelas

Well I accidentally dropped my first beloved Halo with gel-coated hands but didn’t want to wait for fixing issues and mail etc so bought new one out of love for device! I had to repurchase the basic e... Ver mais

Classificada 1 em 5 estrelas

Years ago when this device was first launched it was effective and I would say a worthwhile investment. Since they launched the Halo it is not worth the money. Now it is so badly made, I have lost c... Ver mais

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4,0

Bom

TrustScore: 4 em 5

937 opiniões

5 estrelas
4 estrelas
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2 estrelas
1 estrela

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4,0

Todas as opiniões

(937)

552 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

SUBSTANDARD version so of original OG OX.

This original Ziips--of which I still have two--were excellent devices that have lasted wonderfully and that had versatile current levels none of which felt like electroshock. The first Halos has significant problems with the plastic covers (I am sorry I gifted those to my nieces) and the new one solves that, but--and I realize there are different current levels for different treatments--the all in one facials on the new devices still spike too high especially midface. I think whoever bought this company is not as good at what it is doing then Melanie and her then partner were. I wasn't going to write this but I was pestered to write a review and "help others" by contributing to the community, which greatly annoyed me, because generally, I write for work, and no fee was offered for my service. I had already paid for many devices and being solicited to help you sell them is way over the top. I don't need to be told how to write a useful review, thought I doubt this is what you had in mind.

2 de junho de 2026
logótipo da ziipbeauty.com

Resposta da ziipbeauty.com

Hello Nancy,
Thank you for taking the time to leave your Trust Pilot review.
I am sorry to hear about your experience; I will contact you personally and directly to find a solution to this issue.
I look forward to being able to help you.
Kind regards,
Your Customer Service Team
Ayesha.

Classificada 5 em 5 estrelas

Beauty over 40

As a woman in my 40s, skincare is important to me. Incorporating at home micro currents devices like the ZIIP Halo into my routine has saved me time and money! Love it.

2 de junho de 2026
Classificada 5 em 5 estrelas

ZIIP brand gels are the best. Cheaper options are not worth it.

I tried to find cheaper gel solutions but the quality didn't stand up to ZIIP's own line. Other brands didn't provide sufficient conducting which only led me to avoid using my ZIIP device. I bought the Electric Complex Gel 3-pack. It's a great deal and a superior product (to competitors). I can't believe I waited so long to return to ZIIP's own gels.

31 de maio de 2026
Classificada 5 em 5 estrelas

Love my Ziip Halo

Love my Ziip Halo! I’ve had it 2-3 weeks and have had an improvement to my skin along with that subtle lift of the muscles in my face. It is a wow experience for me - subtle. The prep gels are wonderful too, super hydrating. I’m not one to buy expensive face gadgets - ever - this is my first and worth every penny. It was a little tricky getting my iPhone to sync to the tutorials, but with some research on-line I figured it out. While you can use Ziip on your own, I highly recommend the videos.

9 de junho de 2026
Classificada 1 em 5 estrelas

Keine Rücknahme trotz unbenutzt

Um an die Gebrauchsanweisung zu kommen, muss das Paket geöffnet werden.
Darin steht man soll es nicht anwenden, wenn man ein implantiertes Metall in sich trägt, was bei mir im Gesicht der Fall ist.
Man will es jedoch nicht zurücknehmen, da die Verpackung geöffnet wurde! Das Gerät ist unbenutzt.
Soll ich das Teil für 360€ jetzt rumliegen lassen? Übergebe die Sache meinem Anwalt

6 de junho de 2026
Opinião espontânea
logótipo da ziipbeauty.com

Resposta da ziipbeauty.com

Guten Morgen Silke,

Vielen Dank, dass Sie uns kontaktiert und eine Bewertung hinterlassen haben.
Mein Name ist Mani. Ich bin Teamleiter im Kundenservice hier bei ZIIP und Teil des Management-Teams, an das Ihre Anfrage weitergeleitet wurde. ZIIP schätzt jedes Feedback, sowohl positives als auch negatives, um unsere Dienstleistungen zu verbessern.

Es tut mir leid, von Ihrer Erfahrung zu hören. Könnten Sie bitte Ihre E-Mail-Adresse und Bestellnummer mitteilen? Ich werde mich privat mit Ihnen in Verbindung setzen, um das Problem zu lösen.

Ich freue mich darauf, Ihnen zu helfen.

Mit freundlichen Grüßen,
Mani
Kundenservice-Team.

Classificada 3 em 5 estrelas

It looks and feels great

It looks and feels great, but I don’t see a difference in my face so far, but I still have hope 😀

2 de junho de 2026
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Resposta da ziipbeauty.com

Good morning,

Thank you for contacting us and leaving a review. My name is Mani. I am a customer service team leader here at ZIIP and part of the management team to whom your query has been forwarded.

I'm sorry to hear about your experience and will be reaching out to you privately to resolve this.

I look forward to assisting you.

Kind regards,
Mani
Customer Care Team

Classificada 1 em 5 estrelas

Absolute Scam


I am absolutely shocked and deeply disappointed by this brand. I trusted ZIIP because it’s advertised by celebs like Margot Robbie and Jennifer Aniston, but their service is an absolute joke. I paid $428 for a ZIIP HALO (Order #124038-Z), but the box arrived at my forwarder's warehouse completely EMPTY—containing ONLY TWO GELS and the device itself was missing!
My shipping forwarder (Shipper) filmed an official, continuous video of the factory-sealed box being opened for the very first time. The video clearly shows that the device was NEVER packed by ZIIP.
After checking the contents and capturing the empty box on camera, the forwarder naturally put their own label/tape on it to process the shipment. Now, ZIIP customer support (Elin) is using this forwarder’s label as a pathetic excuse! They refuse to look at the video proof and tell me to "deal with the forwarder" just because their sticker is on the box. Where is the logic?! The forwarder put their label AFTER filming the empty box that ZIIP sent!
ZIIP refuses to show their own warehouse packing CCTV footage because they know they failed. Zero customer orientation. Instead of apologizing and solving their internal warehouse theft, they blame the customer and the forwarder. They reply once in 100 years and provide nothing but text templates. Disgusting behavior for a luxury brand. I am filing a bank fraud chargeback today. Do not buy from them!

UPD: WARNING! They write fairy tales here promising that someone will contact you and solve the problem, but in reality, nobody ever reached out. A manager named Mani promised to personally handle my case, but instead, I just received another generic, automated template response completely ignoring the facts.
If you live in another country and cannot personally come to their office, DO NOT order from this website. They are likely using the fact that international customers are far away to avoid accountability and steal their money. Complete lack of customer care and zero professionalism!

1 de junho de 2026
logótipo da ziipbeauty.com

Resposta da ziipbeauty.com

Good morning Nargis,

Thank you for contacting us and leaving a review. My name is Mani. I am a customer service team leader here at CurrentBody and part of the management team to whom your query has been forwarded.

I'm sorry to hear about your experience and will be reaching out to you privately to resolve this.

I look forward to assisting you.

Kind regards,
Mani
Customer Care Team

Classificada 1 em 5 estrelas

This was my second device replacement

This was my second device replacement. Each time, customer service was slow, repetitive and evasive.

5 de junho de 2026
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Resposta da ziipbeauty.com

Good morning,

Thank you for contacting us and leaving a review. My name is Mani. I am a customer service team leader here at CurrentBody and part of the management team to whom your query has been forwarded.

I'm sorry to hear about your experience and will be reaching out to you privately to resolve this.

I look forward to assisting you.

Kind regards,
Mani
Customer Care Team

Classificada 1 em 5 estrelas

Device may be ok but customer care is atrocious!!! Beware!

Unfortunately received a faulty device and since April I have been trying to get the issue resolved. Customer care woefully slow in responding to emails and when they do its a different person each time who appears to have no clue what they are responding to. An expensive lesson to learn but regardless of whether or not, had I received a fully functional device, the ZIIP works I wouldn't go near another one with a 10 foot pole due to the shocking customer care

Update: so despite the gracious appearing offer to “reach out personally” that I received in response to my review, a week later and I’m still dealing with the same rotation of advisors who very clearly don’t communicate with each other - adds insult to injury in fairness

5 de junho de 2026
Opinião espontânea
logótipo da ziipbeauty.com

Resposta da ziipbeauty.com

Good morning Nicki,

Thank you for contacting us and leaving a review. My name is Mani. I am a customer service team leader here at ZIIP and part of the management team to whom your query has been forwarded. ZIIP appreciates all feedback, positive and negative, to improve our services.

I'm sorry to hear about your experience. Could you please share your email address and order number? I will be reaching out to you privately to resolve this.

I look forward to assisting you.

Kind regards,
Mani
Customer Care Team.

Classificada 1 em 5 estrelas

No response from customer service for a…

No response from customer service for a long time I have to send multiple messages, device was faulty, I was offered a refund. While waiting for refund I bought a new device, then a replacement device showed up which they won't refund. So I have 1 new device and 1 unopened replacement device which they wont refund

1 de junho de 2026
logótipo da ziipbeauty.com

Resposta da ziipbeauty.com

Hello Caroline,
Thank you for taking the time to leave your Trust Pilot review.
I am sorry to hear about your experience; I will contact you personally and directly to find a solution to this issue.
I look forward to being able to help you.
Kind regards,
Your Customer Service Team
Ayesha.

Classificada 5 em 5 estrelas

Fabulous produce

Fabulous product, easy to use app and exceptional customer service. ZIIP really stands behind their product. I’m impressed!

2 de junho de 2026
Classificada 5 em 5 estrelas

Great product and easy purchase

Great product and easy purchase! I brought the ZIIP HALO over a year ago and it still works great. Nanocurrent makes a huge difference, in addition to microcurrent. App is easy to use. Came back to get more gels.

1 de junho de 2026

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