Worst service. Never Recived parcel no refund initiated. No contact lines open. Online chat is not working. No response to email. Never recommend to anyone. Please respond to online chat at least or p... Ver mais
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Leia as opiniões dos outros
I love Alphonso mangoes but there’s nowhere near me that sells them. I looked at a few online shops and settled on this one because of their mango refund policy - they offer refunds for mangoes that a... Ver mais
I don't know if the management has changed but the service has gone completely downhill. Firstly half the items were out of stock and there has been no news about refund even after a week on. The phon... Ver mais
Order items were modified without even asking us. You refund amount if item is not available and not just give something else just to match the amount. How you decide this and modify order on your... Ver mais
A empresa respondeu
Informações sobre a empresa
- Mercearia indiana
- Supermercado asiático
- Mercado de fruta e vegetais
- Serviço de entrega de alimentos ao domicílio
Escrito pela empresa
Zingox Foods UK Our business is to supply fresh and sorted fruits and vegetables at very affordable prices to our customers. We get fresh fruits and vegetables as soon as they are picked up from farm or flights and deliver next day. Economical and Eco Friendly: - Based on pre-orders, hence no wastage of food - Cheaper as no shop/rent/staff needed - Vegetables are sorted so no need to spend hours in shops sorting vegetables - Always picked up from fresh box
Informações de contacto
20, SL2 1JD, slough, Reino Unido
- 02034889245
- info@zingoxfoods.co.uk
- zingoxfoods.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
OK good service, will buy again but…
OK good service will buy again but the photo shows as a premium India Gate Basmati Rice 5kg brand and received classic !

Resposta da Zingox Traders Uk Ltd
Under Weights on product I order
I order from Zingoxfoods twice now, 1st time over £100 2nd time near £200. Both time are under weights on product I order. Should check it before post to customer.

Resposta da Zingox Traders Uk Ltd
10/10 for their Products, Services & Customer Care from a Happy Customer!
I was very pleased and highly impressed with the Products and Services by Zingox. Being the hardcore Alphonso Mango fan, I was ordering mangoes from Zingox almost every other week! I can confidently say they sold UKs best/high quality Alphonso mangoes. I didn't hesitate ordering it mangoes this summer and wont hesitate ordering again next year. Even their vegetables are so fresh that I don't have to worry about using them immediately the same day and can continue to store it for later use. 10/10 for their commitment to deliver high quality products every time and more so for their customer services.
Good pricing and quality
Good customer service! Fresh vegetables and fruits!
One star less because of many items mostly unavailable or sold
Mangoes ordered 3 times and 2 times it was not good I have sent photos ,even then lots of communications I got refund ! Second box was completely not edible ! I informed but not refunded! So refund policy is need to be improved!
Amazing service and best quality products.
Zingox provides amazing service and best quality products.
We are really happy about the excellent…
We are really happy about the excellent service provided by Zingox team. Always get quality products on the committed delivery time.
Haven't processed my refund yet even…
Haven't processed my refund yet even after 2 weeks
.............................................................
Update :- after reading my review, the company got in touch with me immediately and resolved the issue.

Resposta da Zingox Traders Uk Ltd
EXCELLENT SERVICE
Poor communication and customer care…
Poor communication and customer care skills. Sent photos of spoilt tindora and a reminder email, no response now, nearly 3 weeks ago … so give up. Placed 2 orders, one for myself and one for my mum. Initial phone contact etc great but since terrible. I had recommended this company to my mum’s friends also but will tell them not to order now as this is not good customer service, not even an email to acknowledge mine to say they would be in touch.
This matter has now been resolved speedily, it is a shame that this could not have been done earlier without the need to post a review on Trust Pilot. In view of their response I will give this company another go. Thanks Zingox for your resolution.
Great support.
Wide variety & Good Quality of products
Wide variety of products. Good packaging for nationwide delivery. Never spoilt any item during delivery. And good quality products, freshness preserved! Excellent customer service.
Excellent service with fresh…
Excellent service with fresh vegetables.
I have never been disappointed whenever I get a delivery from Zingox, always fresh products with Excellent service.
Would definately recommend it.
Great quality of all products and very…
Great quality of all products and very accurate time of delivery
Authentic curries
The curries I ordered were delicious and authentic not like the so-called 'Indian' takeaways on the high street. The customer service is excellent too, they resolve any issues promptly.
I will give four stars to Mangoes as…
I will give four stars to Mangoes and not five as I have given for all other vegetables as 100% of them were rotten from inside which the seller has taken the complainant and dealing with it. Hopefully I will get some response.
I will give 5 star to rest of the vegetables as they all were very fresh and will keep ordering them.
Thanks
Tejal
Most of the mangos were over ripped and spoilt
Most of the mangos were pre ripped and on day 3 3-4 mangos were already spoilt. Most of them were riped when arrived

Resposta da Zingox Traders Uk Ltd
I am quite satisfied with their service…
I am quite satisfied with their service and packaging. The quality of products are always fresh and good. More variety of vegetables and fruits are good for us as a suggestion!
Good quality of indian groceries,fresh…
Good quality of indian groceries,fresh fruits n vegetables. Quick service with good packing. Thanks.
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