I ordered shutters and blinds in March, i have had any contact and phoned the office over a week ago and was assured I would be priority and would receive a call back. I have had no contact and have... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Pretty poor service from a company I have used previously with no problems. Ordered blinds on the 16th April and told 3 weeks lead time, no problem. Booked in for fitting on May 23rd only... Ver mais
Ordered blinds 5 weeks ago and due to be fitted today however last minutes call to advise issue with material Several phone calls later only to be told would be another 2 to three weeks Abso... Ver mais
Gordon & Kyle fitted our shutters both lovely well mannered guys who did a fantastic job. We're so pleased with our shutters. We have an older property with no two walls or windows running straight b... Ver mais
A empresa respondeu
Informações sobre a empresa
Informações de contacto
678 Glasgow Road, ML2 7SR, Wishaw, Reino Unido
- 0141 374 2213
- sales@zone.co.uk
- zone-at-home.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jim the fitter very courteous talked me…
Jim the fitter very courteous talked me through everything he was doing I am one satisfied customer
Catherine. Glasgow

Resposta da ZONE
Professional service
My blinds in the living room had a small accident and needed repaired. Zone Blinds were immediately responsive to my e-mail and sent a fitter to have a look. Pat was incredibly professional, serious, competent and very helpful in explaining what the issue was and how I could prevent it to happen again in the future. He even gave me a tip on how to maintain all the other blinds in my flat in pristine state. I was delighted with Pat's advice and with Zone Blind's overall customer service, they are serious, competent and you can definitely tell they care about their customers, as they make you feel like they know what your needs are.

Resposta da ZONE
Blinds fitted today
Blinds were fitted today by Dean. He was very friendly, specially explaining my 5 year old kid about the blinds. He explained very well how to use it. Fitted perfectly. Highly recommend him.
Regards,
Mariam Dias

Resposta da ZONE
Faultless
Faultless. Excellent service in store. Excellent sizing, delivery and fitting. Highly recommend.

Resposta da ZONE
Pat fitted our curtains today he was…
Pat fitted our curtains today he was very professional and cleaned up after himself.
I would recommend Zone and Pat

Resposta da ZONE
Lovely blinds
Gordon fitted our blinds today. He is a very nice chap and great fitter. We chose the day and night blinds which are beautiful. Got some helpful advice from Danny when ordering.

Resposta da ZONE
Professional blind fitting
Gordon arrived on time to fit our perfect fit roller blinds, wooden venetian blinds and allusion blinds.
Gordon was very friendly and kept me informed with what he was doing.
He tidied up after himself and then showed me how to get the best out of my blinds.
I would recommend Gordon and Zone Blinds to others.

Resposta da ZONE
Blinds
Just had 6 blinds fitted by Gordon. Quick and simple and Gordon was very friendly and helpful. Will definitely use again in the future and recommend to others.

Resposta da ZONE
Blinds fitted yesterday
Blinds fitted yesterday, look great and I’m delighted with them. Dean was so pleasant, tidy & efficient, he also took time to explain how they worked & how to look after them.
I will definitely recommend and use Zone Blinds again.
Agnes Morrison

Resposta da ZONE
Delighted with my curtains and blinds
My curtains were fitted yesterday, by Pat, who did an amazing job. He was professional and tooknthe time to make sure they were hanging perfectly. I also had blinds fitted in December, didn't get the guys names, but they also did an amazing job. I would highly recommend Zone. They have a showroom which is rare in this industry, as I prefer to see what I'm buying in person not in a book.

Resposta da ZONE
Pat, the Fitter
Pat, our fitter, recently fitted the whole house in November. He was very efficient, diligent, respectful (took his shoes off cos new carpets) and helpful. Recently returned to refit bathroom after blind had to be re-sized following window refit. Zone were extremely helpful with the resizing (thanks Liz for your help). Pat arrived again to fit the new blind, and was again very quick, efficient and polite. No hesitations in recommending this company, perfect service from enquiry to completion.

Resposta da ZONE
Just had new blinds fitted by Dean
Just had new blinds fitted by Dean. They are beautiful. Had excellent service from start to finish. Thank you so much for all your help. Well done.
Howard and Val

Resposta da ZONE
Just had full a house of shutters and…
Just had full a house of shutters and blinds fitted!
Shutters were delayed by 2 weeks but very worth the wait! They look brilliant!
Loads of great advice from the guy out measuring and Gordon the fitter was great. Very tidy, organised and polite.
Along with the shutters at the front of the house we got blinds through the back of the house. Zone has helped add the finishing touch to our new home! We have had so many compliments on how good the blinds and shutters are!
From start to finish, from the girls in the showroom, the staff on the phones, the guys measuring and the fitter, outstanding service from start to finish!
Thanks to everyone at zone!

Resposta da ZONE
Excellent service from start to finish
Excellent service from start to finish. Pat fitted our blinds very quickly and efficiently and we are delighted with result.

Resposta da ZONE
Appalling customer service
Please please do not shop with this company. They are appalling. I ordered bespoke shutters in March 22. They eventually arrived in August 22. They did not fit so some of them were modified and caulked into position one shutter needed to be completely reordered and did not arrive till Dec 22. I complained and two bosses came to my house and apologised then advised me I would receive new faux wood shutters at no extra cost advising they would be fitted by xmas22. I then got a call advised me the faux wood shutters didn’t come in my size of window (I know this is a lie because I have ordered a shutter in faux wood from diy shutter). I was advised they ordered more shutters but they would not be available for 18 weeks. At this point I was so frustrated I asked for the shutters to be removed and my money back. This was another’s fiasco. When the shutters were removed the damage to the surrounds and a shelf was awful. I was told this would be sorted out this has not happened and the company are not answering my calls. They don’t have a VIP customer service this is completely untrue so again please shop somewhere else no other company can be this awful

Resposta da ZONE
Really happy with the quality
Really happy with the quality and service received. All staff were friendly and helpful. Really easy to deal with. Great value for money. Good showroom and staff have a good knowledge of products on offer. Quick turnaround.

Resposta da ZONE
Zone kept promise of fitting them…
Zone kept promise of fitting them before Christmas. To day we had James come in from zone and fit the the blinds. Excellent and humble man did his job perfectly and show us the mechanics of it. Our house is looking pretty good. Thank you Zone and James. I would this company to others.

Resposta da ZONE
Chuffed to bits with my new blinds!
Chuffed to bits with my new blinds! Brian from Sales came out & was great showing me selections & providing advice. Had a cpl of issues, one blind was too large & had to be cut down & the 2nd where one massive blind wasn’t rolling up properly. Customer service was on point & I have to thank fitter Jimmy for coming out refit, adjust & using his initiative so I was kept happy. A lovely lad, well mannered & clean so kudos to him! All in all, putting the problems aside, a great company to deal with. Thanks so much Zone Blinds & a Merry Christmas to you all! 🎄🎁 xx

Resposta da ZONE
Gordon & Kyle fitted our shutters both…
Gordon & Kyle fitted our shutters both lovely well mannered guys who did a fantastic job. We're so pleased with our shutters. We have an older property with no two walls or windows running straight but the finish Gordon achieved was fantastic. Was definitely worth the waiting time. Kyle was his apprentice who had all the pieces unpacked and lined up efficiently ready to fit

Resposta da ZONE
Fitted Curtains
Excellent and fitter Pat was very helpful with all questions I had

Resposta da ZONE
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







