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Classificada 5 em 5 estrelas

I recently purchased a car in Zu Car Limerick. Rory and Shane were very helpful, gave clear advice and customer service was great. Rory was particularly knowledgeable about the car I was buying which... Ver mais

Classificada 1 em 5 estrelas

id avoid this particular dealer. told other locations had no issues but sketchy manager. advertising wrong mileage. not just a little. over 10,000 more than advertised then acted defensive when questi... Ver mais

Classificada 1 em 5 estrelas

We Had a deal agreed deposit paid they called me up asking for more money after we agreed the price . They also wouldn't give me the car insurance cover for any damage or scratches after telling me it... Ver mais

Classificada 2 em 5 estrelas

Similar experience in Cork as to other reviewers. Undervalued my trade-in by approx. 1.5-2K. No flexibility in sale price at all for the car that was on their website for a while. Which is UK import b... Ver mais

3,1

Aceitável

TrustScore: 3 em 5

64 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,1

Todas as opiniões

(64)

16 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Disappointed by Lack of Support for External Financing

I approached ZuCar with genuine interest in one of their vehicles and was initially hopeful about the process. However, my experience left me disappointed and frustrated.

I requested a simple quote on official letterhead to secure a green loan through my bank — something that should be a standard ask for any dealership. Despite multiple emails and reassurances that they'd follow up, I never received the quote. I even offered to draft it myself to make things easier, but still received no real engagement.

What’s most disappointing is the lack of transparency and communication. This wasn’t about price negotiation — I was ready to proceed with the purchase — but was instead met with what felt like a push towards their own financing options.

In the end, it seems that if you’re not using ZuCar’s in-house finance, you’re not really a priority. That’s a shame, because the car and offer were otherwise appealing.

If you value flexibility and clear, honest communication — especially if arranging your own financing — I’d recommend looking elsewhere.

5 de junho de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Similar experience in Cork as to other…

Similar experience in Cork as to other reviewers. Undervalued my trade-in by approx. 1.5-2K. No flexibility in sale price at all for the car that was on their website for a while. Which is UK import btw for which local dealer only provide 3 years warranty (in UK it is 5years) which expires in 4 months. And I was going to buy they paint and interior protection option. So basically they lost the sale and did not get better trade-in for sale for further profit (newer IRE reg., popular brand, with longer mfg. warranty and dealer service history). Good luck to them learning stock rotation principle.

26 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Awful service

Awful service. Went to look at cars twice in little island and one car in particular we were ready to buy and ready to give a deposit and the “salesman Steve” rang and said they would go and make sure it was okay and was happy to take deposit . Biggest crap coming out of his mouth as he sold it within 5 mins to someone else. That was the second time he did that. Would not recommend this place at all.

6 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

We bought my wife's car there a few…

We bought my wife's car there a few years back. Becca was great to deal with and needs to be recognised as a valuable asset. When I thought about changing my car she was the first I thought of. Great staff leads to great experiences.

28 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Experience.

Great Experience.
We purchased in March 2024 and couldn't be happier.

Very fair price on our trade-in and the car we bought was exactly as described and in super condition.

Both Eimear and Andrew were a pleasure to deal with.

Will be back 👍

20 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Went to see a 231 dacia sandero stepway…

Went to see a 231 dacia sandero stepway yesterday at littleisland cork ..we had planned to buy it as we had looked at it so many times on their site .when the sales man came over to us with the car the back seats were all mould..and the front passenger seat.. when we highlighted this to him .he said ah we can clean that for you... horrible service and I would not buy there ..... they lost a good sale by the attitude....

10 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent experience- could not…

Excellent experience- could not recommend them enough. The car was initially in Cork and they moved it to Drogheda. Eimear was so kind, thorough and helpful throughout the process and we found the purchasing process easy to navigate. Would highly recommend. Thanks for being amazing

2 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer beware !!!!!!!

Buyer beware !!!!!!!! Shocking service the cars are basically sold as seen all the cars that are for sale are not good enough to sell under joe duffy motors so when you buy from here don't expect a good service terrible service terrible service from drogheda

8 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

New Car Nissan Qashqai 2020

I brought my Nissan Qashqai back in May 2024. I have no issues about this company, the service and help I got from the team on deciding on the car I want was great. In my case I dealt with Steve and Becka the two of them where outstanding at there job from start to finish. I would highly recommend Zucar to deal with for buying your next car. I will definitely be back when I decide to upgrade.
Thanks Jake

10 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Zu Car Drogheda…

I have not got a bad word to say about this company, I read the reviews before hand and I have to say, I was hesitant but the girls in Zu Car Drogheda are fantastic! From moving my new car from Cork to Drogheda in practically no time at all, they were fantastic. They always kept me in the know with what was happening with the car and when it was due for collection the process was easy straight forward and very efficient. Big thank you to Gia & Eimear for all there help. The girls were great from start to finish.

25 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid.

First time to ever leave a negative review but feel the need to warn other potential customers. I had a stressful & frustrating experience with the Drogheda garage (too tedious to go into here) but ended up giving up on buying the car as they were in no way concerned about keeping me as a customer now or in the future. However I must point out the 2 girls who I won't name did their best despite getting no apparent assistance from their colleagues. I ended up buying the same model & year of car from another garage for 2K less and experienced zero delay in actually receiving the car - Zu Car need to learn to value their customers while they still have them.

16 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I purchased a bmw from zu cars and was…

I purchased a bmw from zu cars and was happy with the sales team, I got a refund for the new nct very quickly and when I requested a spare key this arrived 1 week later no charge, unfortunately the car had an issue a few months later zu cars arrange for the car to be picked up from my house in wexford to be taken to Jo duffy in Dublin, the car was repaired and returned to my home 1 week later all done under warranty no charges, the service from both zu cars and jo duffy was excellent ⁷

9 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. We purchased our sons first car with Zucar and a fantastic experience from start to finish. Would 100% recommend

22 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Stay away.

They give bad trade in prices then say they can give you more for your car if you finance with them. Basically they'll give you a thousand or so more and you pay God knows how many thousand extra in interest.

18 de março de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Undervalued and Disappointing: My Experience with Zucar.ie

My recent experience with Zucar.ie left me feeling let down and frustrated. Initially drawn in by their promise to simplify the car selling process, I found myself investing time and effort into their platform, only to be met with disappointment.

After spending around 15 minutes meticulously photographing my car and completing their online forms, I eagerly awaited the valuation. However, what followed was disheartening—a valuation that fell significantly short of my car's true market worth, by at least 5000 Euros.

This substantial undervaluation not only left me questioning Zucar.ie's assessment process but also made me feel like the time I invested was wasted. While I understand that valuation algorithms can differ, such a significant disparity is hard to overlook.

29 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Really upsetting interaction with Zucar, I would avoid them at all costs.

Really upsetting experience with Zucar. I have never posted a negative review about a company before but I feel their actions were disgraceful and I would urge against dealing with this company. I was intent on purchasing a car with this company, I took time from work on two occasions to view and test drive the car. The second time I was ready to purchase, I had brought my card to make the deposit/pay the full amount to buy the car outright. I was told I couldn’t even put a deposit on the car as I needed to hear more about their add ons and finance (none of which I was interested in, and I made this clear). Their customer service was appalling and they would not return my calls. When again I rang to try to put a deposit on the car I was told I needed to wait for the appropriate staff member to be in, which would happen on the following day, I asked was anyone else looking at the car as I didn’t want to lose it and I was assured there wasn’t. I was contacted the next day to be told they had sold the car. I really think it was an awful way to treat a customer, I don’t understand why my deposit wasn’t taken, I don’t understand why I was continuously assured and put off. I can only assume it was to get a customer with finance needs, to get more money. I am very upset by this encounter and I would advise anyone I know looking for a car to avoid this company.

12 de janeiro de 2024
Opinião espontânea

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