Dear Highor,

Thank you for sharing your experience.

We’re truly sorry that the process took longer than expected and that the outcome didn’t meet your full expectations. The compensation you received reflects the Faster Payout option, which allows clients to receive a portion of their expected amount more quickly, rather than waiting for the full legal or airline process to conclude.

We understand how frustrating long waits can be, and we appreciate your patience throughout. If you have any further questions or would like to review the details of your case, please don’t hesitate to reach out to us at support@skycop.com.

Thank you again for your feedback - it helps us continue improving.

Best regards,
Skycop Team