The item ordered was not as shown in…
The item ordered was not as shown in the photo.
It was a very poor shoddy and ugly copy of the photo.
The materials were cheap pine rather than walnut and the workmanship was very very poor.
Only thing I could do was throw the product in the bin.
I was that bad.
Resposta da Lakiq
Dear Wayne,
Thank you for sharing your honest feedback. We are truly sorry to hear that the product you received did not match the photo or meet your expectations in terms of materials, craftsmanship, and overall quality. We understand your disappointment completely, and we sincerely apologize for the experience you've had with us.
We take your comments very seriously, and we would like to make this right for you. Once we are able to verify the details of your order, we are prepared to offer one of the following solutions:
Send you a replacement item that matches the quality and materials as shown in our listing, or
Provide a partial refund as compensation for the inconvenience and the product you received.
To proceed, we will send you a direct email shortly to gather more information and discuss the best option for you. Please check your inbox (including spam/junk folder) for our message.
We value your satisfaction and hope for the opportunity to restore your trust in us.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com