My GP practice made a referral in May 2025 for my son but omitted to state what the referral was for. Evolve did not inform the GP practice at any point to notify the referral form was incomplete and I discovered this in January 2026 and we are now at the back of the waiting list. If making a referral please check they have received and accepted it as otherwise you won't be made aware as they 'don't have time to chase this up'. Appalling service so far, and sadly further negative impact and delay for my son.

As a social worker with over 21 years post qualifying experience, I've thankfully not encountered such a lack of responsibility or respect for potential clients. I hope this review helps others avoid any further disappointment and delay for their child.