I’m updating my review after receiving a response from Care ADHD annd and unfortunately, it has only reinforced my concerns.

After months of being left in limbo following my diagnosis, I raised how much this lack of communication and support has impacted my mental health. The response I received was generic, dismissive, and ultimately unhelpful. There was no attempt to provide any real update on my situation, no indication of how much longer I might be waiting, and no meaningful effort to address the distress this ongoing uncertainty is causing.

Being told that “the queue is progressing” without any transparency or timeframe is not an update - it’s exactly the same situation I have been stuck in for months.

What I found particularly frustrating was being told to go back to my GP if I am struggling, or to ask them to request prioritisation. After already waiting this long, this feels like responsibility is being pushed elsewhere rather than the service taking accountability for its delays and lack of support.

The emotional impact of this process has been significant. Being diagnosed and then left without treatment, guidance, or communication for months has been incredibly difficult and has negatively affected my mental health. This is not just an administrative delay, it has real consequences for patients.

At this point, the issue is not just the waiting time, but the complete lack of transparency, accountability, and meaningful communication. The response I received has not reassured me in any way and has only made me feel more overlooked.

Based on my experience, I would strongly advise others to consider alternative providers.