Andrew W

Does what it says on the tin. Well done app developers, on developing an app!
Glad some tiny rebates arrive after positively ages - and glad the minimum redemption period is only a Tenner! Takes quite a while to accumulate credit against one’s mobile telephone bill - but “slow and steady wins the race”!

Brendan was exemplary in working hard for us to “carry-through” our “Previous Passenger” On Board Credit offer, when booking a cruise with P&O, through Hays Travel.
Personable and professional, Highly recommend!

Took until the third booking for the Engineer to arrive. Bournemouth is in the Company’s Bristol “region”, so hardly local.
After payment, I was informed the firm only do morning bookings- hardly ideal!
Far better to chose a local firm with a local, more flexible engineer!

HomeServe asked what boiler I had and I told them. In the same call they arranged an engineer visit. He said the boiler was fine, but because spares for the Worcester Bosch 30Cdi were expensive, HomeServe wouldn’t cover it. They wrote to say my boiler had FAILED their check, when it had PASSED.
The cover was cancelled. HomeServe paid me £50 good-will gesture and sent a copy of the engineer’s report - a PASS.
They should not have accepted a policy for a boiler they’re not actually willing to insure! It’s 18 years old and still going strong. So much for their actuarial calculations! HomeServe’s system needs to be improved!

Went to use the code that just arrived by email, but the order form said it had expired.
Couldn’t be bothered to follow-up, or abort/re-order.
Low expectations upheld.

It’s just a delivery, plain and simple. Nothing to get worked-up about!

An expensive new electric car recalled for not one, but two issues, within the first year since manufacture suggests a lack of initial design thoroughness - not a good sign for long-term good reliability.
That said, the Dealership staff, burdened by VW’s two recalls, were excellent - very helpful and polite, for which I am grateful. Going electric isn’t yet a glitch-free route. More checks on all the software, perhaps?

It’s rare I would use my valuable time to leave a review about anything, but the service provided by Alex at Usay Compare was quite outstanding. He saved me hundreds of pounds and recommended the right provider, policy plus excess for our family, based on his expertise of the industry. So good to deal with a thoroughbred professional in this day and age where people rarely know and still less, really care. I rate and recommend him and therefore the firm he works for. Plus I would never normally score anyone a straight 5!

Took almost a week to update my new policy on the Motor Insurance Database, so I could neither tax nor drive my car!

Website crashed 5-times when taking out a fresh policy. Had to log-back in each time to complete the deal!

Nice flowers. Prompt delivery, but I thought the bouquet was “medium” sized, not a “large” for which I had paid to upgrade.

The flowers were for our 13 year-old Ill daughter in Belfast. Instead, she received a card relating to an 80 year-old great aunt in Yorkshire.

Each time I complained to Appleyard flowers on-line I received a different "no can do" message. Their complaint handling system was completely disjointed. They would not even offer any form of ex-gracia compensation, nor even a bunch of replacement flowers with the correct card.

I would not recommend this firm at all. There are plenty of other much more reliable firms around.

Overall not impressed and would not recommend them.

They have yet to respond to my request for a full refund.

Most flowers pretty "dead on arrival". Replacement bunch reasonable.