I live in country Victoria & purchased a Cube Stereo ONE44 a few months ago from 99 Bikes, Preston. I called today with an enquiry that required the staff member to view a bike the same as mine s... Ver mais
Localização
Alterar localizaçãoWaterworks Road 254, 4060 Ashgrove, Queensland, AU
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The whole team are really helpful, providing advice to suit function and budget. Great annual bike service by Joshua, including some custom features to upgrade overall safety for night riding.
A empresa respondeu
The Staff especially Jaeden and Claire were very helpful, I had a few issues with my purchase but they were more than happy to listen and rectify any problems, Highly recommend the shop and service
A empresa respondeu
The team at Ashgrove 99 always do their best to provide outstanding customer service. Any issues are sorted quickly and without fuss. Would recommend to anyone!
Informações sobre a empresa
Escrito pela empresa
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Informações de contacto
Waterworks Road 254, 4060, Ashgrove, Queensland, Austrália
4,5
Excelente
13 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I needed some technical advice on a ICR headset.
I live in country Victoria & purchased a Cube Stereo ONE44 a few months ago from 99 Bikes, Preston.
I called today with an enquiry that required the staff member to view a bike the same as mine so he could answer my question on how the cables are positioned into the headset.
Preston did not have a new bike the same as mine, but I was informed Ashgrove Store in Qld had one.
I called Ashgrove and spoke with Chris.
He had to pull the bike down from the top rack to view how the cables enter the headset. Chris was patient and clearly explained the cable layout to me, which was a huge help to me.
So, whilst I bought my bike from a different store to Ashgrove, a big 'thanks mate' goes to Chris!
8 de outubro de 2024
Opinião espontânea
Resposta da 99 Bikes - Ashgrove
Thanks a lot for the great review!
The mechanic was really approachable…
The mechanic was really approachable and did a great job.
30 de junho de 2023
Resposta da 99 Bikes - Ashgrove
Thanks so much for the great feedback!
Excellent shop
12 de junho de 2023
Resposta da 99 Bikes - Ashgrove
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
The Staff especially Jaeden and Claire…
The Staff especially Jaeden and Claire were very helpful, I had a few issues with my purchase but they were more than happy to listen and rectify any problems,
Highly recommend the shop and service
1 de junho de 2023
Resposta da 99 Bikes - Ashgrove
Thank you for the great review!
My experience this morning was nothing…
My experience this morning was nothing short of brilliant Jonny came up to me and sorted out my valve problem on the spot and at no charge to me today ,I am so lucky to have 99 bikes right around the corner from where I live I will see Jonny and the team a lot over the coming years for advice and maintenance.
20 de abril de 2023
Opinião espontânea
Resposta da 99 Bikes - Ashgrove
Hi Simon, thanks so much for taking the time to give us your feedback! The team at Ashgrove are awesome and look forward to seeing you in store again!
Great customer care
Great customer care - I made an error in my order and they were v helpful in swapping it out
2 de março de 2023
Resposta da 99 Bikes - Ashgrove
Thanks for your review! The team at Ashgrove are great and we are glad they could help you out!
Amazing custom and individual budget sensitive service
The whole team are really helpful, providing advice to suit function and budget. Great annual bike service by Joshua, including some custom features to upgrade overall safety for night riding.
1 de fevereiro de 2023
Opinião espontânea
Resposta da 99 Bikes - Ashgrove
Thank you for the great review Abigail!
The team are great to deal with and…
The team are great to deal with and very honest
15 de janeiro de 2023
Outstanding customer service!
The team at Ashgrove 99 always do their best to provide outstanding customer service. Any issues are sorted quickly and without fuss. Would recommend to anyone!
21 de dezembro de 2022
A completely satisfied customer
We are amateurs in bikes. The team in Ashgrove is able provide professional advices and excellent services. Special credits go to Michael for his professional help. Cannot ask for more!!
15 de outubro de 2022
Opinião espontânea
amazing
amazing, people at 99 bikes,
always there to help and guide u to make the right choice, highly recommend this shop to new riders all the way up to pros,
19 de setembro de 2022
Opinião espontânea
Resposta da 99 Bikes - Ashgrove
Thanks Xavier!
I am so glad the team could help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
Excellent service
6 de setembro de 2022
Resposta da 99 Bikes - Ashgrove
Thanks Karen for the positive review!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.