Very friendly, helpful and polite service and advice from Austin and Tom today, at 99 Mitchell in the ACT, thanks lads. Such a pleasure to be welcomed and to receive great service, and advice, love yo... Ver mais
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Bike was made quickly available for collection ahead of Christmas after online order confirmation. Staff provided great after sale advice and support on brakes and made necessary adjustments.
Perfect Customer Service. Thanks Tenzing for listening to my requirements. Selling me the exact bike rack that is suitable for my e-bikes.
The panniers did not fit my carrier - it did say fits most bikes. But not mine and unfortunately the stock at the local shop has very poor selection
Informações sobre a empresa
Escrito pela empresa
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Informações de contacto
Unit 5A, 157 Flemington Road, 2911, Mitchell, ACT, Austrália
- (02) 6210 9729
4,8
Excelente
108 opiniões
Sem histórico de convites para avaliação
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Friendly polite service - nice!!
Very friendly, helpful and polite service and advice from Austin and Tom today, at 99 Mitchell in the ACT, thanks lads. Such a pleasure to be welcomed and to receive great service, and advice, love your work, well done!
10 de junho de 2026
Opinião espontânea
Perfect Customer Service
Perfect Customer Service. Thanks Tenzing for listening to my requirements. Selling me the exact bike rack that is suitable for my e-bikes.
20 de abril de 2024
Opinião espontânea
My special order arrived a lot quicker…
My special order arrived a lot quicker then expected. I did a click and collect, the gentleman was cheerful and helpful.
14 de junho de 2023
Resposta da 99 Bikes - Mitchell
Thank you for the review Amanda!
We are glad your order came quickly!
Enjoy!
Bike was made quickly available for…
Bike was made quickly available for collection ahead of Christmas after online order confirmation. Staff provided great after sale advice and support on brakes and made necessary adjustments.
14 de dezembro de 2022
The panniers did not fit my carrier
The panniers did not fit my carrier - it did say fits most bikes. But not mine and unfortunately the stock at the local shop has very poor selection
29 de outubro de 2022
Great bikes
Great bikes, litter disappointing we waited over a week for delivery ex qld, when our local store had stock
10 de setembro de 2022
Resposta da 99 Bikes - Mitchell
Hi Robert,
Thanks for the kind words! See you soon. Happy riding!
Resposta da 99 Bikes - Mitchell
Thanks Mark,
Come see us again soon!
Happy riding!
Staff at 99 Bikes Mitchell are helpful…
Staff at 99 Bikes Mitchell are helpful and considerate and go out of their way to help with the parts and components that you need.
11 de julho de 2022
Resposta da 99 Bikes - Mitchell
Thanks Alex,
I'm so glad the team were able to help out and provide great customer service.
We can't wait to see you in store again soon!
Happy riding!
Great to have workshop staff chat about…
Great to have workshop staff chat about any concerns prior to servicing the bike and perform an initial assessment and estimate of costs. Work performed in time for me to collect before doing the afternoon school run. Thanks.
5 de junho de 2022
Resposta da 99 Bikes - Mitchell
Thanks so much for the amazing review! Glad to hear we were able to service your bike quickly :)
Great service from the Michell Store
My recent purchase of a Envy Colt S5 scooter for my grandson’s birthday was a result of great advice from a sales person at the Michell Store who helped me choose a suitable model. Delivery was extra quick and my grandson is delighted with his scooter. Many thanks!
11 de fevereiro de 2022
99 Bikes are great to deal with
99 Bikes are great to deal with. Nicely laid out website, good range of accessories. I needed tubes and had no problems getting them. The staff were super helpful when I phoned to arrange for a third party to collect my items.
9 de fevereiro de 2022
Fantastic service and a very smooth…
Fantastic service and a very smooth interstate transaction
12 de janeiro de 2022
Best bike store in Canberra
Staff are very friendly and helpful, making quick work of any problem I've had with my bike. Nick especially was fast in fixing my full suspension of which I am very greatful.
11 de janeiro de 2022
Opinião espontânea
Great click and collect!
6 de janeiro de 2022
Good product and price
Good product and price, excellent service. Staff went out of their way to help when alternative pickup arrangements were needed
23 de dezembro de 2021
Seamless transaction
Seamless transaction, as ordered online. No hassles on click and collect.
23 de dezembro de 2021
The staff are friendly and knowledgeable...
The staff are really knowledgeable and friendly.
Understood my requirements and guided me to make the right choices without trying to upsell me.
Will always go back to 99 because of the excellent customer experience I receive everytime I'm there!
26 de novembro de 2021
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