99 Bikes - North Lakes Opiniões 92

TrustScore: 4.5 em 5

4,7

Shop 1, 4-6 Burke Crescent, 4509 North Lakes, QLD, AU


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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Staff were friendly and explained everything about my new bike, let me take a test ride before taking the bike home.

A empresa respondeu

Classificada 5 em 5 estrelas

Just picked up my Early 1990s Micro mountain bike from 99bikes North Lakes after an overhaul couldn’t be happier thanks Adam

A empresa respondeu

Classificada 5 em 5 estrelas

Super fast response for my click and collect, I was told 24-48 hours and received a phone call within 40 minutes telling me it was ready to be collected. Super friendly and helpful staff, overall grea... Ver mais

Classificada 1 em 5 estrelas

Have had multiple bad experiences with 99 bikes at multiple stores. The online shopping experience was also not amazing.the website stock numbers are not live and updated in coordination with the st... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de bicicletas
  2. Loja de acessórios para bicicletas
  3. Loja de artigos desportivos

Escrito pela empresa

At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.


Informações de contacto

  • Shop 1, 4-6 Burke Crescent, 4509, North Lakes, QLD, Austrália

  • (07) 3495 0177

4,7

Excelente

TrustScore: 4.5 em 5

92 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 4 em 5 estrelas

Excellent Customer Service

Staff were friendly and explained everything about my new bike, let me take a test ride before taking the bike home.

11 de junho de 2023
logótipo da 99 Bikes - North Lakes

Resposta da 99 Bikes - North Lakes

Thanks so much for the great review. We hope you are loving riding your new bike.

Classificada 5 em 5 estrelas

The delivery arrived before the duevdate

The delivery arrived before the due date. Adam at North Lakes fitted it for me. Great work by him.

23 de maio de 2023
logótipo da 99 Bikes - North Lakes

Resposta da 99 Bikes - North Lakes

Hi there,

Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.

We can't wait to see you in store again soon.
Happy riding!

Classificada 5 em 5 estrelas

Fast and friendly service

Super fast response for my click and collect, I was told 24-48 hours and received a phone call within 40 minutes telling me it was ready to be collected. Super friendly and helpful staff, overall great experience.

2 de dezembro de 2022
Classificada 5 em 5 estrelas

Service we expect

Great service from very friendly and efficient staff. Not our first visit and certainly not our last.

21 de setembro de 2022
Opinião espontânea
logótipo da 99 Bikes - North Lakes

Resposta da 99 Bikes - North Lakes

Thanks Justin for your awesome feedback and kind words. See you in store again soon.

Classificada 5 em 5 estrelas

Service - Excellent

Great service and advice from Julia as always!

21 de setembro de 2022
logótipo da 99 Bikes - North Lakes

Resposta da 99 Bikes - North Lakes

Hi Rod,

thanks for the review!

We are pleased to hear you enjoyed the service provided by our North Lakes team!!

I have passed this on for Julia to see!!
 
Happy riding!

Classificada 5 em 5 estrelas

Helmet purchase

I ordered another helmet on line and as always it was a very simple and efficient process.

19 de agosto de 2022
logótipo da 99 Bikes - North Lakes

Resposta da 99 Bikes - North Lakes

Thanks Mark,

I'm so glad we could help out once again and get you your order quickly.
I hope you have a great week!

Happy riding!

Classificada 4 em 5 estrelas

Quick delivery

Great price on Thule 925 bike carrier and unexpectedly quick delivery after it needed to be ordered from Thule. That turned out to be no delay at all. Staff in store were very helpful. Verh happy with the carrier.

27 de agosto de 2022
logótipo da 99 Bikes - North Lakes

Resposta da 99 Bikes - North Lakes

Hi Owen,

So pleased you're happy with your purchase! Please let us know if we can assist any further!

Classificada 5 em 5 estrelas

Helpful staff

27 de julho de 2022
logótipo da 99 Bikes - North Lakes

Resposta da 99 Bikes - North Lakes

Thanks for the great feedback, we appreciate it!

Classificada 5 em 5 estrelas

Trusted for good sales support.

I recently bought a set of mud guards for my bike, the team fitted them and came up with a solution at no extra cost when there was a fittment issue. I would go back anytime I need anything as I trust them to get the right result in the end.

16 de julho de 2022
logótipo da 99 Bikes - North Lakes

Resposta da 99 Bikes - North Lakes

Cheers for the review, we appreciate the feedback!

Classificada 5 em 5 estrelas

Prompt help with delivery and good…

Prompt help with delivery and good advice when purchasing my lovely gravel bike interstate.

29 de junho de 2022
logótipo da 99 Bikes - North Lakes

Resposta da 99 Bikes - North Lakes

Thanks so much for the great review, we hope you are enjoying the new bike!

Classificada 5 em 5 estrelas

Had my bike in for service

Had my bike in for service. Mechanic Matt very helpful. Informed me of cost for service plus other possible replacement parts if required. Given time frame for completion of service.

8 de junho de 2022
logótipo da 99 Bikes - North Lakes

Resposta da 99 Bikes - North Lakes

Thanks! Always happy to help.

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