99 Bikes - Osborne ParkOpiniões 

33
TrustScore: 4 em 5

3,8

3/480 Scarborough Beach Rd, 6017 Osborne Park, WA, AU


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had an accident on my e bike, I took my bike to Osborne Park (I am a current customer) they were not able to fix the bike at the time but I was given excellent advice from Peter. They kept the bike... Ver mais

Classificada 1 em 5 estrelas

Via the online customer service team. Clicked on a Google ad where they advertised free delivery over $75, with no conditions. This was false, delivery was $100 and customer service made no effort to... Ver mais

Classificada 5 em 5 estrelas

Prompt, professional and friendly service. I ordered a bike one week before Christmas and it was assembled and ready for pick up in 3 days - perfect timing for Christmas.

Classificada 5 em 5 estrelas

I took my road bike into 99 bikes for a service. The staff were very knowledgeable and gave me numerous tips about how to maintain the bike. The service was also completed quickly. A special thank you... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de bicicletas
  2. Loja de acessórios para bicicletas
  3. Loja de artigos desportivos

Escrito pela empresa

At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.


Informações de contacto

  • 3/480 Scarborough Beach Rd, 6017, Osborne Park, WA, Austrália

  • (08) 6478 1855

3,8

Bom

TrustScore: 4 em 5

33 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(33)

56 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great customer service.

I had an accident on my e bike, I took my bike to Osborne Park (I am a current customer) they were not able to fix the bike at the time but I was given excellent advice from Peter. They kept the bike until I could source spare parts (they did not have the size tyres for my bike). I will be returning to have my e bike and my normal bike for a service. Thank you Peter for your patience!

12 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Missleading and no mends offered

Via the online customer service team. Clicked on a Google ad where they advertised free delivery over $75, with no conditions. This was false, delivery was $100 and customer service made no effort to honor their advertisement or offer reduced shipping. I went to Elite Racing Cycles in North Perth instead who's customer service was outstanding and same priced bike at 99bikes.

28 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Mirror scratched and not even wrapped…

Mirror scratched and not even wrapped in any way to protect.
It was a Store transfer from Scarborough to Midland.
It was a present so even more disappointing.
Wouldn’t take much to improve on this.

7 de junho de 2023
logótipo da 99 Bikes - Osborne Park

Resposta da 99 Bikes - Osborne Park

Thanks for taking the time to leave your review, and we do apologise if the item you received wasn't in as new condition.
If you'd like to get in touch with us on osbornepark@99bikes.com.au or (08) 6478 1855 we'd be happy to discuss this further and try and find a resolution for you.

Classificada 5 em 5 estrelas

Road bike service

I took my road bike into 99 bikes for a service. The staff were very knowledgeable and gave me numerous tips about how to maintain the bike. The service was also completed quickly. A special thank you to Denham, who helped me when I returned to pick up the bike. The bike now looks like new, as it was cleaned as well!

19 de junho de 2023
Opinião espontânea
logótipo da 99 Bikes - Osborne Park

Resposta da 99 Bikes - Osborne Park

Thank you so much for the great review!

Classificada 5 em 5 estrelas

Good experience

Ordered online, easy pick up in store. Quality product (Globber kids scooter).

16 de fevereiro de 2023
logótipo da 99 Bikes - Osborne Park

Resposta da 99 Bikes - Osborne Park

Thank you Amanda!

Classificada 5 em 5 estrelas

I recently ordered a 'special order'…

I recently ordered a 'special order' item onlineprior to Christmas, with the expectation of a 10 day delivery timeframe. I was extremely excited to receive the item before Christmas.
Very happy with the service and delivery.

23 de dezembro de 2022
Classificada 5 em 5 estrelas

Prompt and professional

Prompt, professional and friendly service. I ordered a bike one week before Christmas and it was assembled and ready for pick up in 3 days - perfect timing for Christmas.

22 de dezembro de 2022
Classificada 5 em 5 estrelas

Bought my son a balance bike and picked…

Bought my son a balance bike and picked it up from the Osborne Park store.
The guys were so lovely to assemble the bike for me and my toddler had the best time watching them using all the tools and interacting with the staff.

18 de agosto de 2022
logótipo da 99 Bikes - Osborne Park

Resposta da 99 Bikes - Osborne Park

Thanks so much for the great feedback. We hope your son is loving the balance bike :)

Classificada 5 em 5 estrelas

I have made a number of purchases from…

I have made a number of purchases from 99 Bikes at Osborne Park [WA] recently and on each occasion have received professional and very helpful service.

22 de agosto de 2022
logótipo da 99 Bikes - Osborne Park

Resposta da 99 Bikes - Osborne Park

Thanks Steve,

I am so glad the team could help out and share their expert advice.
We can't wait to see you in store again soon.

Happy riding!

Classificada 5 em 5 estrelas

I have never left a review before.

I have never left a review before.. but I have never been as blown away as I was by the staff at the Osborne Park branch…

I was a little nervous before visiting the store to pick up my first mountain bike as an adult (I haven’t ridden since I was a kid so my knowledge is 0), but I was so thankful of how patient and happy the staff were to pass on their knowledge to me.

They educated and directed me towards the accessories I would need starting out, while steering me away from the products I wouldn’t need just yet. One of them even helped pick out the best helmet for me based on his recommendation, which was below mid-range price, so they weren’t just selling to sell, which is so rare yet so appreciated!

I know it may not mean much but thank you again to all the staff at the 99 Bikes, Osborne Park! You have given me the much needed confidence to step back into a 99 Bikes store as a total newbie, and have a grateful customer for life based on my experience :).

Jessica

18 de agosto de 2022
logótipo da 99 Bikes - Osborne Park

Resposta da 99 Bikes - Osborne Park

Thanks so much for the amazing review Jessica! So glad to hear of the great service you received and how happy you were with the experience.
We've passed this onto the entire team in store :)

Classificada 5 em 5 estrelas

Great staff

Great staff, helpful and ethical.

31 de julho de 2022
logótipo da 99 Bikes - Osborne Park

Resposta da 99 Bikes - Osborne Park

Thanks so much for the positive review, we really appreciate it!

Classificada 5 em 5 estrelas

Purchased kids' 12" bike online

Purchased kids' 12" bike online and service was amazing had a text to say its been built and when the bike was ready for collection. Easy to deal with in Osborne park

5 de julho de 2022
logótipo da 99 Bikes - Osborne Park

Resposta da 99 Bikes - Osborne Park

Hi Kyle!

Thanks so much for the kind words! Glad you had a great experience!

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