I was happy with the customer service from Will and Chris on the team. They were helpful and understanding with helping my order proceed with the slight hiccup I had .Very easy to deal with which I li... Ver mais
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Leia as opiniões dos outros
99 bikes totally disgusted with staff who ignored me and when finally paid for minor service of 2 e-bikes was ripped of $400 Normally would pay $95 per bike at Malvern super store glenhuntly were I... Ver mais
Todd was tremendous to deal with at the Tweed Heads store as we bought and set up my wife's first e-bike today. Friendly and knowledgeable both over the phone and then in-store, patiently providing ex... Ver mais
Top team at 99 bikes Maribyrnong, most enjoyable experience. My new Merida road bike, set up perfectly by Mechanic Nathan. Professional staff, friendly & knowledgable. 99 bikes Maribyrnong is my O... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Informações de contacto
66 Abbotsford Rd, 4006, Bowen Hills, Austrália
- 1800 990 523
- help@99bikes.com.au
- 99bikes.com.au
3,7
Aceitável
16 mil opiniões
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They helped arrange a click and…
They helped arrange a click and collect, letting my brother do a pick up for me in another city. Cou look d not have made it easier
13 de julho de 2023
Crous Review
On the plus side, the bike is great and Daniel was very helpful and efficient.
Unfortunately, the rear spoke guard found broken on first trip.
29 de julho de 2023
Just picked up my Early 1990s Micro…
Just picked up my Early 1990s Micro mountain bike from 99bikes North Lakes after an overhaul couldn’t be happier thanks Adam
4 de agosto de 2023
Opinião espontânea
Resposta da 99 Bikes
Thanks so much for the great feedback!
Friendly and knowledgeable staff
Friendly and knowledgeable staff, repairs were done with care and within budget.
12 de julho de 2023
Resposta da 99 Bikes
Thank you so much for the great review!
Quick delivery and good comms
9 de julho de 2023
on time on budget
Items I wanted not in stock, bought online, delivered to local 99 store pronto. People at store really helpful. Thanks.
5 de julho de 2023
I returned an item for exchange
I returned an item for exchange, the process was made very simple. Thank you
9 de julho de 2023
click and collect was very efficient
The communication for our click and collect was great. The staff in the shop were friendly and knew where our purchase was.
15 de junho de 2023
Easy to deal with
Easy to deal with , good range of products on your website. Good experience in the past so I'm a returning customer.
8 de julho de 2023
Resposta da 99 Bikes
Thanks for the review Robert!!!
I am really happy with the bike... but..
I am really happy with the folding bike. Some of the communication was not accurate in that I was told I would get a serial number for the bike and unique information but i did not receive this. The head joint on the stem was not tight so I had to tighten this after my first ride. This was a little dangerous.
6 de julho de 2023
Always best value
Good product (arm warmers), easy web site
Good value (compared to international sites)
6 de julho de 2023
Always helpful and friendly
Always helpful and friendly. Nice bunch of lads to deal with.
6 de julho de 2023
Resposta da 99 Bikes
Cheers for the great review!
Great resolution to a minor problem
5 de julho de 2023
New cyclist
My bike was assembled and ready to pickup within a week very happy Declan was very helpful and knowledgeable about products and advice he gave me was very helpful .
5 de julho de 2023
Most friendly and approachable staff…
Most friendly and approachable staff around. They were so nice and my bike was tuned just before it was handed off to me, great experience. Definitely would recommend to anyone who wants a new shiny ride.
5 de julho de 2023
Resposta da 99 Bikes
Thank you for the great review!
Resposta da 99 Bikes
Thank you for the great review!
I got what I came for.
I got what I came for, namely picking up the online and instore purchases. It was a Sunday morning, and the staff were a little disorganised and I largely had to fend for myself without any assistance. I reckon I might have bought more (couple of tyres) had someone had the time to help me.
1 de julho de 2023
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