A2Z Airport Parking Opiniões 

1018
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The booking process was very simple and easy to navigate. The location of the parking is only a short shuttle bus journey from the airport.

Classificada 1 em 5 estrelas

Call me and I will provide all info you need. The email address used is Terrible, incompetent, waste of money, no accountability. NO WAY OF reaching anybody to complain. Booked in advance, advertised... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing service at a fantastic price! Parked at Gatwick North Terminal, just in the hotel car parks, super easy to find, 5 minutes from parking up to walking into bag drop. Return was very simple t... Ver mais

Classificada 5 em 5 estrelas

An excellent 'no problem' experience on both drop off and pick up at Heathrow T5, the latter at just after 5am on a Sunday morning following a long flight from South Africa. Everything was well docume... Ver mais

Informações sobre a empresa

  1. Serviço de estacionamento personalizado
  2. também em
  3. Aeroporto internacional
  4. Parque de estacionamento
  5. Traslado do aeroporto

Escrito pela empresa

A2Z Airport Parking is a comprehensive online platform offering various parking services for major UK airports. With a user-friendly interface, customers can quickly compare and book airport parking options, including official short and long stay parking, meet and greet services, park-and-ride options, and offsite self-parking facilities. A2Z caters to travellers looking for convenience and affordability, with services tailored to different needs, such as parking with electric vehicle (EV) charging. Established seven years ago, the company prides itself on transparency, offering competitive rates and a secure booking process. With a flat 12% commission structure for affiliates and a solid network of airport parking providers, A2Z Airport Parking has built a strong reputation within the industry. Their extensive experience in airport parking operations ensures reliability and high customer satisfaction. The site supports easy booking management, providing travellers with peace of mind.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
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Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 44% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(1018)

23 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

When we dropped the car off it was fine…

When we dropped the car off it was fine but on collecting the car even though I followed the instructions given to me we still waited in the cold for 25 minutes with my elderly parents, for the money we paid I didn't expect this delay.

15 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

2 hour delay in returning our car

When we returned and phoned we were advised that that our car was not due to be returned until 22nd March 2025 even though we had booked, paid and had confirmation we were returning on the 16th March 2025. This resulted in a 2 hour delay at 11.30 at night before they were able to get our car to us.

16 de março de 2025
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Dear Andy,

Thank you for your feedback, and we sincerely apologise for the inconvenience you experienced upon your return.

You are absolutely right—your booking was confirmed for a return on March 16th, 2025. Unfortunately, due to a genuine error on the service provider’s part, your car was mistakenly scheduled for return on March 22nd. We completely understand how distressing and frustrating this must have been, especially late at night after a long journey.

However, we would like to note that we were not contacted directly after this issue occurred. Had we been informed, we would have immediately intervened to support you and escalate the matter with the service provider to minimise your wait.

We genuinely regret the delay and the inconvenience caused. Please accept our sincere apologies, and rest assured that we are following up with the provider to prevent such issues from happening in the future.

Kind regards,

Customer Support Team
A2Z Airport Parking

Classificada 5 em 5 estrelas

An excellent 'No problem' experience

An excellent 'no problem' experience on both drop off and pick up at Heathrow T5, the latter at just after 5am on a Sunday morning following a long flight from South Africa. Everything was well documented and organised and the car had NOT travelled far and was clean and in a good state on return. Not the cheapest but certainly one of the best and we will certainly be using A2Z and Parkair 24/7 in the future. Highly recommended.

9 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Easy and smooth

Easy and smooth. Park your car jump on the bus which takes about 10 minutes to the terminal. On return pick up the bus where you were dropped off and return to car park.

17 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

We used this meet and greet service when we went to Florida. It was very professional, service was good and delivery and collection prompt and seamless. We will certainly be using this company again. Thank you.

6 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Really great experience

Really great experience. No trouble from booking and receiving the booking informational and travel plans to the place.
Price was reasonable too and free shuttle transfer.
Pick up. Our plane was delayed. but i called and no waiting to answer.

12 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I can always find competitive prices

I always find competitive prices on A2Z that I return to them to find my next parking. The details are clear and information is made transparent so there are no hidden costs or terms.

23 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My flight was delayed by a day

My flight was delayed by a day, I sent one email and they sorted it for the following day without any additional charge. Very efficiently handled. I was very impressed and would definitely use them and recommend them.

11 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service

Great service- I have used A2Z over 30 times

8 de janeiro de 2025
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Dear James,

Thank you for taking the time to notify us of your experience.

Support Team
A2Z Airport Parking

Classificada 1 em 5 estrelas

Dropped my Golf R Estate at Heathrow…

Dropped my Golf R Estate at Heathrow Terminal 4 Short Stay Level 2 Meet and Greet with 55348 miles showing and asked the driver to be careful because my wheels cost £400 each and on our return on collection found the rear bumper was damaged (it wasn't on the photo they took) and the front nearside alloy wheel had 2 large scrapes where someone had rubbed along a kerb. The mileage was now 55,400 so the car had been driven 52 miles whilst in there care. Also my Long term average was 32.5mpg showing myself and my wife drive the car carefully yet when I checked the onboard computer it had averaged 18mpg in there care for more than 3 hours. Quite the joyride the collection driver went on because the driver who dropped the damaged car off only did 4 miles and averaged 22mpg. The cheek of the company then to ask me to pay the delivery driver an extra £20 for being 4 hours late from Kenya when our return flight had been delayed from 0835 Nairobi to 1255 (which actually took off at 1320 local time). The flight was delayed by heavy fog in London which affected 1,000 flights from Heathrow and Gatwick which was out of our control. I will be contacting Trading Standards about this company who do not take any car of your vehicle and seem to abuse it if it is a performance model such as ours. I did not pay the driver the extra £20 for being 4 hours late as someone had used approximately 10 litres of Tesco Momentum premium fuel whilst parking in their secure parking facility!

29 de dezembro de 2024
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Derar Robert Chamberlain,

Thank you for taking the time to notify us of your unsatisfactory experience with one of the Airport Car Parking Providers. We here at A2ZAirportParking.co.uk are very sorry that you must complain on this occasion.

A2ZAirportParking.co.uk is a price comparison website that acts as a booking agent for advertised airport car parking at all the major airports in the UK.

As you already know, A2ZAirportParking.co.uk do not own or operate the Car Parks at the Airport and does not provide Airport Car Parking Services. The car parks are owned and operated by the airports themselves or privately owned companies, and as per the terms and conditions of your booking, your contract is directly with the individual car park. We do our utmost to ensure that each car parking provider that advertises their car parking services on our price comparison website operates to the high standards we demand, but mistakes/incidents can happen sometimes.

Please use the link below and open a support ticket so we can investigate your complaint about the car parking service and resolve your issue as soon as possible.

https://www.a2zairportparking.co.uk/support-desk/

Kind Regards
Support Team
A2Z Airport Parking

Classificada 5 em 5 estrelas

Quick and Easy

I had a fantastic experience with Maple Parking at Luton Airport. The service was seamless and incredibly easy to use. Dropping off and picking up my car at the terminal saved so much time and hassle, especially with luggage. The staff were professional and prompt, making the whole process smooth. Plus, it was great value for money—I'd highly recommend it for a stress-free airport parking solution!

3 de dezembro de 2024
Opinião espontânea

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