A2Z Airport Parking Opiniões 

1018
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The booking process was very simple and easy to navigate. The location of the parking is only a short shuttle bus journey from the airport.

Classificada 1 em 5 estrelas

Call me and I will provide all info you need. The email address used is Terrible, incompetent, waste of money, no accountability. NO WAY OF reaching anybody to complain. Booked in advance, advertised... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing service at a fantastic price! Parked at Gatwick North Terminal, just in the hotel car parks, super easy to find, 5 minutes from parking up to walking into bag drop. Return was very simple t... Ver mais

Classificada 5 em 5 estrelas

An excellent 'no problem' experience on both drop off and pick up at Heathrow T5, the latter at just after 5am on a Sunday morning following a long flight from South Africa. Everything was well docume... Ver mais

Informações sobre a empresa

  1. Serviço de estacionamento personalizado
  2. também em
  3. Aeroporto internacional
  4. Parque de estacionamento
  5. Traslado do aeroporto

Escrito pela empresa

A2Z Airport Parking is a comprehensive online platform offering various parking services for major UK airports. With a user-friendly interface, customers can quickly compare and book airport parking options, including official short and long stay parking, meet and greet services, park-and-ride options, and offsite self-parking facilities. A2Z caters to travellers looking for convenience and affordability, with services tailored to different needs, such as parking with electric vehicle (EV) charging. Established seven years ago, the company prides itself on transparency, offering competitive rates and a secure booking process. With a flat 12% commission structure for affiliates and a solid network of airport parking providers, A2Z Airport Parking has built a strong reputation within the industry. Their extensive experience in airport parking operations ensures reliability and high customer satisfaction. The site supports easy booking management, providing travellers with peace of mind.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 44% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(1018)

23 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I have been using airport parking for a…

I have been using airport parking for a long time and within that time I have had some really bad experiences with most of this so call airport parking companies BUT this one is the BEST ONE I have used so far. I will truly recommend them.

28 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The perfect company

We have used many companies and for various reasons tried another one until these guys. Very professional, prompt, and reliable. We would recommend these.

Thanks, guys keep it up.

11 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Trustworthy & easy to arrange

Drop off & collection was very simple and the staff were so friendly. Exceeded our expectations as we'd never dropped off at Heathrow and were a bit anxious about the whole thing, but the car came back exactly as I'd left it with no excessive mileage. They were also patient ad we struggled to find the car park entrance and were later than expected. Really would recommend and will use again 😃.

14 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Best of the lot!

I have used Terminal Parking for a number of years now. After a very bad experience with another provider, it was Terminal parking that helped me out while I was at the airport rushing to catch a flight. I’ve used them ever since. Always on time and ready. Key here - trustworthy!

9 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service all round, many thanks.

Drivers both ways were helpful and friendly, plus person answering the telephone was very patient with our queries. I was told where to park my car and we headed off with no delay. Unfortunately we had forgotten our coats and my husband had to go back to get them from our car. Driver didn't charge him extra as there were people waiting to be picked up. Great service all round, many thanks.

2 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous value

Outbound - good comms, short wait time, friendly staff.
Inbound - good comms, short wait, friendly staff.
Fabulous value!

29 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent and efficient service. No waiting.

Excellent, efficient service. So much better now, not having to call at any point. Having a dedicated booth meant I could just drive in and drop the keys. The car was also waiting for me when I returned, so no hanging around for it to arrive.

28 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I paid for parking for 9x days so in…

I paid for parking for 9x days so in total 216hrs of parking and I overstayed by 4hrs in part due to a short delay in Tenerife and a slightly longer flight time.
I was then charged £25.50 which whilst maybe within the company terms and conditions is clearly morally wrong!
I do not anticipate this review will achieve much as it was within the terms and conditions but I will not be using Birmingham airport or your parking services again.

27 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Had a issue with our car being given a…

Had a issue with our car being given a parking fine after we dropped it off at 11.15 only for the car to be caught on camera leaving the car park at 13.06. Obviously we disputed this and after contacting sunil at a2z the situation was sorted within 48hrs with the fine being paid for by a2z even though it wasn't there fault it was the company who done the meet and greet Heathrow express parking.

16 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing service at a fantastic price!

Amazing service at a fantastic price!
Parked at Gatwick North Terminal, just in the hotel car parks, super easy to find, 5 minutes from parking up to walking into bag drop.
Return was very simple too, flew back into south terminal, picked car up from short stay car park there, just call when you are done at luggage collection, easy directions to space, car was ready and waiting for us with a lovely friendly agent.
Highly highly recommend!

14 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Nightmare Experience- Do Not Use This Company

Would be more suitable to give this company NO STARS! The vehicle was given back to me damaged (having had it repainted recently); which the company is refusing to pay for in orderly means, telling me to deliver it to a different garage of theirs for what would assuredly be a dodgy repair. Furthermore, the reliable dash-cam that is movement controlled was unplugged as soon as the car was parked! I have evidence that the meter has added extra miles than should have been used, and the customer service is terrible. Calling the company is calling a random mobile number, with an unbothered employee picking up, not even stating the company name (calling a local chip shop is a better experience).
The company has done nothing to resolve this issue amicably, and I am currently having to seek legal counsel out of pocket for the losses occurred by this damage which has affected my own business significantly.

18 de agosto de 2024
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Thank you for describing your unsatisfactory experience with one of the airport car parking providers.

As you know, A2ZAirportParking.co.uk is a price comparison website that acts as a booking agent for advertised airport car parking at all the major airports in the UK. A2ZAirportParking.co.uk do not own or operate the Car Parks at the Airport and does not provide Airport Car Parking Services. The car parks are owned and operated by the airports themselves or privately owned companies, and as per the terms and conditions of your booking, your contract is directly with the individual car park. We do our utmost to ensure that each car parking provider that advertises their car parking services on our price comparison website operates to the high standards we demand, but mistakes/incidents can happen sometimes.

The review you posted was unrelated to us here at A2ZAirportParking.co.uk; it was with the Parking Company you selected to purchase your Parking.

We accept that the service provider damaged the vehicle, but the service provider also offered a complete repair with a 2-year guarantee of paintwork, which you refused to proceed with.

The standard meet-and-greet parking requires driving up to 30 miles, and your car was driven 25 miles.

Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will help us improve. We hope to serve you again in the future, and we thank you for your continued support.


Kind regards,
A2Z Airport Parking Support Team

Classificada 5 em 5 estrelas

Great experience with A2Z

After going through a not so pleasant experience with another meet and greet company, I decided to go back to A2Z and I am really pleased I did. No issues with dropping off the vehicle and return was within 20 minutes of me contacting them.

Best of all, my vehicle was clean and everything that I left in the vehicle was still there.

I would recommend A2Z based on my experience.

17 de agosto de 2024
Opinião espontânea
logótipo da A2Z Airport Parking

Resposta da A2Z Airport Parking

Thank you so much for your positive feedback! We’re thrilled to hear that your experience with A2Z Airport Parking was a pleasant one, especially after your previous experience. It’s great to know that the drop-off and return process went smoothly and that your vehicle was well taken care of. Your recommendation means a lot to us. If you ever need our services again, we’ll be here to help. Safe travels and thanks again for choosing A2Z!

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