AcuraPartsWarehouse.com Opiniões 

616
•
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered a passenger side rear view mirror for an old car. My order was immediately acknowledged and confirmed after about a day once the availability of the mirror was verified. It arrived well pack... Ver mais

Classificada 5 em 5 estrelas

I have been using APW for years now. They usually have the best deals for genuine Acura parts. Shipping can be slow depending on the item, but overall no one seems to match APW's performance. I onl... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Part ordered didn't fit my vehicle, Acurapartswharehouse.com refused to returned my money. Horrible customer experience, they do not care about their customers.

Classificada 5 em 5 estrelas

I love how they get on your orders and ship out quick! Truly amazing customer service. Unlike acura.oempartsonline.com where there's no contact number, and it takes them up to a week to even get a ord... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de peças automóveis

Escrito pela empresa

Looking for genuine Acura parts and accessories at affordable prices? Look no further than AcuraPartsWarehouse.com! As the leading supplier of brand-new, genuine Acura parts, we offer substantial discounts on products shipped directly from authorized Acura dealers to your doorstep. Established as a family-run business for over a decade, we pride ourselves on providing our customers with an extensive range of genuine Acura parts and accessories, including those hard-to-find items.

Escrito pela empresa


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

616 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 84% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(616)

169 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

False "item has shipped" email

On 2/6/26, I received an "item has shipped" email but the following day and subsequent days tracking showed no progress and USPS still waiting for the package. It Wasn't til 2/11/26 that it was in USPS hands. They lied about the package being sent and When I tried to return the part, they denied my return due to minimum price policy. They dismiss their customers instead of owning their mistake. Customer service is the worst I've ever experienced.
2/25/26
It wasn't till 2/11 that it was in USPS possession. So don't say that it was out of your control. Admit your mistake and do what's right.

11 de fevereiro de 2026
Opinião espontânea
logótipo da AcuraPartsWarehouse.com

Resposta da AcuraPartsWarehouse.com

Thank you for your feedback.
While shipping delays and handling issues are unfortunately outside of our direct control once the package has left our facility, we understand how frustrating this situation must be. Unfortunately, per our return policy we cannot proceed with your RMA due to under $8 per unit. Please refer to our return policy below. Again we apologize for the inconvenience.
www.acurapartswarehouse.com/service/acura-return_policy

Classificada 1 em 5 estrelas

Do not trust their return policy

Once we started the work on my car, we found the part was not needed. An RMA for the return was approved within the 30-day period. In the e-mail it said that a specialist would reach out to me to review shipping options. No one ever reached out. I reached out a few days later and was told since the part was not shipped within the 30 days, I can no longer return it. And they also said (rather rudely) that the e-mail did not say anything about a specialist reaching out, which it absolutely did.

13 de fevereiro de 2026
Opinião espontânea
logótipo da AcuraPartsWarehouse.com

Resposta da AcuraPartsWarehouse.com

Thank you for your feedback.
We are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future. Your feedback is essential for improving our services.

Classificada 1 em 5 estrelas

Poor quality, Poor customer service

I bought this cup holder assembly (with the sliding segmented lid) as a replacement for my 2009 Acura TL.
Installation went smoothly and it fit perfectly (its a very simple install). However, the very next day, while simply opening the sliding lid (normal gentle use, no excessive force), one of the plastic segments cracked and broke off. This is clearly a manufacturing defect in the material or design.
I contacted the seller right away. They refused any replacement or refund, stating that because the part was "installed," it's not eligible for return—even though the failure happened within 24 hours due to normal operation, not misuse or damage during install.
This is very frustrating, since Im right back where I started with a broken cup holder and Im out $180. The no-exceptions policy on returns for installed parts leaves buyers with no recourse for defective items.
If you're considering this for a 4th-gen Acura TL, I'd look for a higher-quality option (perhaps OEM or a better-reviewed aftermarket brand) or check forums like AcuraZine for proven fixes/mods. Save yourself the hassle and money—1/5 stars.

6 de fevereiro de 2026
Opinião espontânea
logótipo da AcuraPartsWarehouse.com

Resposta da AcuraPartsWarehouse.com

Thank you for your feedback.

We apologize for the confusion; we have reached out for images and part labels after the initial denial message. Please follow the instructions and submit images, as we are further reviewing your case. Again, we apologize for the inconvenience.
Thank you for your understanding.

Classificada 1 em 5 estrelas

Missing part and no resolution

I purchased three items from Acurapartswarehouse.com with mixed results. I ordered Roof Rails (Chrome), Crossbar (Silver) and the Bike Attachment (Roof Mount) Part #08L07-E09-200. The first two items arrived with all the parts included and were promptly installed on the vehicle with no issues.
However, when we went to install the bike mount, we discovered a critical part was missing the “Rear Plate”, without that piece the mount cannot be mounted to the crossbars. Pictures were provided to Acurapartswarehouse.com which stated all the parts were there. I asked that they review the pictures again and was told I would need to go to an Acura dealer to find the specific part number and get it from them. They (Acurapartswarehouse) said that they determined all the parts were there and that was the end of discussion.
I was going to send the part back but I figured once it was returned and then they realize not all the parts were there I would not get the refund and would also be on the hook to have it shipped back to me. I asked Acurapartswarehouse.com to have someone there open a bike attachment box and check, but was again told no I had to go to a dealer they don’t have a parts person to look for parts numbers. I was unable to obtain the part number from the dealer; I got part numbers for everything but the rear Plate.
The box the bike attachment arrived in was falling apart, and I suspect the missing part may have fallen out during shipping. Now, I’m out $166, with a part I can’t use, and no help from the company to resolve the issue.
If you’re able to get the parts you order from this site, it’s great. But if something is missing or goes wrong, don’t expect much help. Currently, I’m stuck with an incomplete product and no solution from Acurapartswarehouse.com

6 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fast

Fast, friendly service with a great product that exceeded my expectations.

28 de janeiro de 2026
Classificada 1 em 5 estrelas

Wrong part was sent.

28 de janeiro de 2026
logótipo da AcuraPartsWarehouse.com

Resposta da AcuraPartsWarehouse.com

Thank you for sharing your feedback with us.
We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time.
We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais