Adina Stone Opiniões 

351
•
TrustScore: 4.5 em 5

4,7

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What an incredible product and service! We ordered a ring from Adina and due to our travel arrangements we could not collect the item in the UK. Adina absolutely went above and beyond to get my daught... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Adina is my jeweler. She makes beautifull jewelery. Over the years I bought multiple pieces for my daughter. She feels apriciated and knows these are real jewels. To be kept for life. Vermeil is gold... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ein toller Shop mit sehr schönen und qualitativ hochwertigen Artikeln und einer sehr netten und sehr hilfsbereiten Inhaberin. Die Kommunikation die stattgefunden hat, war schnell und unkompliziert.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered a lot of pieces from Adina. All pieces are elegant, stylish, and look even more beautiful in person. The craftsmanship is outstanding. I really do love the lever backs on the earrings... Ver mais

A empresa respondeu

Informações sobre a empresa

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  4. Joalheiro

Escrito pela empresa

Adina Stone is a High Quality Jewelry brand from London. We make jewellery for everyday use made of the purest materials - Genuine Gems & Precious Stones set in Solid 925 Sterling Silver. Our mission is giving the most wonderful customer experience & creating high quality jewelry customers will enjoy to wear everyday. All our jewellery is hand made in Europe with high European Standards. Once you hold and wear our pieces, you will immediately feel the difference and an overall feeling of satisfaction that your jewellery was made to last. Our designs are casted by selected family-run ethical casting workshops. We Ethically source all our Gems, ensuring their Authenticity. Taking pride in our heritage & all the handmade work put into each Jewelry piece. We want to inspire your Everyday & Special Life-events. Help us spread the word: "Beauty, Sustainability & Responsibility"


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

351 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 80% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(351)

89 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The ring is absolutely beautiful

The ring is absolutely beautiful. It’s a gorgeous piece, exactly what I was looking for, and I truly love it. The quality and craftsmanship are wonderful.

Well done, Adina. I will definitely be purchasing from you again.
Thank you once again.

23 de dezembro de 2025
Classificada 1 em 5 estrelas

Bad Experience

Ordered on November 6th and did not receive until December 22nd. I had to initiate communication, apparently the shop ran out of stock of what I ordered… and I still got what I selected? If this were the case, the seller should have told me before we got to December. Also, I ordered an 18 inch chain and the one received was maybe 12 inches.

23 de dezembro de 2025
Opinião espontânea
logótipo da Adina Stone

Resposta da Adina Stone

We appreciate you taking the time to share your thoughts with us. We understand your frustration with the extended wait and the need to follow up regarding your order. In this case, the original pendant required additional time to be recreated as it was temporarily out of stock, and we worked with you to arrange a similar design so your order could move forward.

We're glad we could address the chain length concern and arranged a replacement chain in your preferred length. We always aim to provide clear communication, carefully handcrafted jewellery, and a supportive experience from order to delivery, and we appreciate the opportunity to resolve this with you

Classificada 5 em 5 estrelas

Cares personally about quality.

I was surprised to see someone like Adina Stone care so much and communicate with me about the birthstone ring and earrings that I bought for my wife. She made sure that I was selecting the right size before shipping the order. We were very happy with the quality of the jewelry.

19 de novembro de 2025
Classificada 5 em 5 estrelas

Just arrived. So happy!

Just arrived! Very beautiful, very special ring. It has a simple design, but the magic of it is its gentleness and loveliness. Just perfect! The package is so nice too, so special and very aesthetic. Special thanks for the ringer meter. Highly recommend this shop, so many kinds of fine jewelry, silver and gold. Surely will buy here again. 5 stars!

21 de outubro de 2025
Classificada 1 em 5 estrelas

The ring came with scratches and…

The ring came with scratches and imperfections, the gold coating was uneven . I retuned it after 3 days of receiving and never got an email or response saying they had received the item nor anything about my refund. I had to chase up and eventually got a response with them trying to blame me for the scratches and imperfections on the ring which was clearly Ridiculous. They do not own any responsibility or accountability for anything and not even for deliveries. Worst experience so far . I am never purchasing from them ever again.

16 de outubro de 2025
Opinião espontânea
logótipo da Adina Stone

Resposta da Adina Stone

Dear Isoken, you have contacted us to return your ring, mentioning that it doesn't go with your other jewellery (you didn't mentioned anything about the ring arriving scratched). We received your ring back on November 3rd, it had marks that can be usually seen on jewellery that has been worn. We still wanted to support you, so this is why we offered you a store credit. You refused a store credit & you confirmed that you haven't worn the ring - we took your word and simply processed a refund for your ring the same day, November 3rd. I hope you can agree that it was processed fast & without any issues.

Classificada 5 em 5 estrelas

Stellar service!

The service provided by Adina was impeccable — she was incredibly kind, and the jewelry is absolutely beautiful, just like in the photos!
Highly recommend!!

22 de outubro de 2025
Classificada 1 em 5 estrelas

Poor quality and customer service

I purchased a ring and it arrived dented, scratched, and with a random stone (like clay or something) jammed into one of the clasps. I’ve contacted the store multiple times for a return and refund but haven’t had any success. Really disappointed with both the quality and the customer service.

30 de outubro de 2025
Opinião espontânea
logótipo da Adina Stone

Resposta da Adina Stone

Dear Alexandra, I'm sorry to hear you had a problem contacting us, I can confirm that from our side, I can only see 1 email from you from October 31st, which was answered within 1 hour (with a pre-paid return label). I would also like to clarify that the "dents" you're mentioning are actually the 925 Silver Hallmarks, which can be seen in the product pictures as well. Your refund was also processed within 1 working day from receiving the ring.

Classificada 5 em 5 estrelas

Great!

I am very satisfied with my order, beautiful jewelry, reliable and helpful team.

30 de setembro de 2025

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