Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

They are always spot on if there is an issue. A real person will reach out to discuss and they will reach out several times if needed until an issue is resolved. They are my number one choice for mo... Ver mais

Classificada 1 em 5 estrelas

Worst app ever, please don’t use! My account was debited 5 times without actually sending the money! This app is a fraud and the customer service is rubbish, they are unprofessional and they are opera... Ver mais

Classificada 4 em 5 estrelas

I only encountered challenges when setting up the app, for weeks I couldn’t get past signing up so I sent mail to the team which they responded and then I was able to sign up and started using the app... Ver mais

Classificada 5 em 5 estrelas

I am so so grateful to have Afriex because they are very consistent and very helpful when something doesn’t sit right. I have been telling family members about the app so we can all send funds through... Ver mais

Informações sobre a empresa

  1. Instituição financeira

Escrito pela empresa

Send and receive money instantly in minutes. Best exchange rates, with no-fee transfers. Safely send money around the world.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 16% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

DO NOT USE THIS APP

DO NOT USE THIS APP – TOTAL SCAM
Afriex is one of the worst apps I have ever used. I sent $4,000 through this app to the United Kingdom, and the money was never delivered. After that, they completely stopped responding to my messages. No updates, no refund, no accountability.
They advertise that they send money to different countries, but that is not true. If something goes wrong, you are on your own. Their customer support is basically nonexistent once they have your money.
This app took $4,000 of my hard-earned money, and I am still waiting with no resolution. That is unacceptable and extremely suspicious.
Do NOT use this app if you love yourself, your money, or your peace of mind. There are much safer and more reliable options out there. Stay far away from Afriex.

11 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

NIGERIA SCAMMED UK


Your GBP account is being used for fraudulent transactions on the NOONES platform. Many British people have been scammed by Nigeria!!!!

5 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This company is a complete scam

This company is a complete scam, I have transferred some funds into my wallet to do a transaction and later changed my mind. Normally, the platform presents a withdrawal option to transfer your funds back into your account using Interac in Canada, but I have been trying for the past four days. The worst thing is you call customer service and the keep playing around using fake apologizing words with no action. I have requested to speak to management and they say, everyone is in a meeting. Pleased! Stay away from this scam scheme. I am contacting the business bureau.
Thank you

2 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The have a very weak customer service…

The have a very weak customer service and whole organization, a simple problem will take like two months to resolve, you still really need to work more to improve your services to customers otherwise it’s a No

1 de novembro de 2025
Classificada 4 em 5 estrelas

Afriex experience

I only encountered challenges when setting up the app, for weeks I couldn’t get past signing up so I sent mail to the team which they responded and then I was able to sign up and started using the app and it has been seem less and hitch free! No downtime ,prompt delivery of deposits and transfers! I now enjoy using the app !

1 de novembro de 2025
Classificada 1 em 5 estrelas

Horrible App

Horrible App, Setup is horrible,,Verification is horrible

31 de outubro de 2025
logótipo da Afriex

Resposta da Afriex

That is not the kind of experience we aim for, Danielle. Afriex is a secure platform built for seamless transfers, not frustration. Please send the full details of what happened to complaints@afriex.co, and our team will step in to help.

Classificada 4 em 5 estrelas

It was a smooth experience in that once…

It was a smooth experience in that once I reloaded, the information of the recipient the money was delivered in minutes. Before then, the system had changed the information of the recipient.

30 de outubro de 2025
logótipo da Afriex

Resposta da Afriex

Thank you for your feedback and for rating us! We’re glad to know your transaction was successful. Your feedback helps us improve, and we’ll continue striving to deliver even better experiences.

Classificada 1 em 5 estrelas

The app was unable to perform the whole…

The app was unable to perform the whole essence of downloading it.

29 de outubro de 2025
logótipo da Afriex

Resposta da Afriex

That is not the kind of experience we aim for. We want to make things right. Afriex is a secure platform built for seamless transfers, not frustration. Please send the full details of what happened to complaints@afriex.co, and our team will step in to help.

Classificada 1 em 5 estrelas

The app doesn’t open it’s just loading…

The app doesn’t open it’s just loading and i have some money locked up there i am really displeased

30 de outubro de 2025
logótipo da Afriex

Resposta da Afriex

We understand how frustrating that can be, especially when you’re just trying to access your account, Nduka. Please ensure your app is updated to the latest version and try again. If you’re still experiencing the issue, kindly reach out to us at complaints@afriex.co with a brief description and a screenshot of the concern so we can assist you better.

Classificada 5 em 5 estrelas

Made a withdrawal of my salary and it’s…

Made a withdrawal of my salary and it’s went great, I wasn’t expecting anything like this service because of the other company that’s have been banking with. This a company is reliable, safe and secure… I don’t have to worry anymore after using this for international purposes

29 de outubro de 2025
logótipo da Afriex

Resposta da Afriex

We love to hear this! Thanks for the amazing feedback and for rating us. We’re so glad you love the Afriex app. We’ll keep offering you the best rates and even better experiences!

Classificada 1 em 5 estrelas

THEY STOLE MY MONEY

THEY STOLE MY MONEY

it's been 3 days now since I transfer money from Nigeria to my France Bank account account my money never arrived even when I was debited, still waiting for them to find a solution for this

4 de novembro de 2025
Opinião espontânea
logótipo da Afriex

Resposta da Afriex

That is not the kind of experience we aim for, ONI. We’d love to take a look at this transaction. Afriex is a secure platform built for seamless transfers, not frustration. Please send the full details of what happened to complaints@afriex.co, and our team will step in to help.

Classificada 5 em 5 estrelas

Ease and affordability

Ease and affordability

27 de outubro de 2025
logótipo da Afriex

Resposta da Afriex

We love to hear this! Thanks for the amazing feedback and for rating us. We’re so glad you love the Afriex app!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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