They are always spot on if there is an issue. A real person will reach out to discuss and they will reach out several times if needed until an issue is resolved. They are my number one choice for mo... Ver mais
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Leia as opiniões dos outros
Worst app ever, please don’t use! My account was debited 5 times without actually sending the money! This app is a fraud and the customer service is rubbish, they are unprofessional and they are opera... Ver mais
I only encountered challenges when setting up the app, for weeks I couldn’t get past signing up so I sent mail to the team which they responded and then I was able to sign up and started using the app... Ver mais
I am so so grateful to have Afriex because they are very consistent and very helpful when something doesn’t sit right. I have been telling family members about the app so we can all send funds through... Ver mais
Informações sobre a empresa
Escrito pela empresa
Send and receive money instantly in minutes. Best exchange rates, with no-fee transfers. Safely send money around the world.
Informações de contacto
Estados Unidos da América
- Hello@afriex.co
- afriex.co
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 16% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The app I didn't know I needed until I used it.
Very fast, easy to use and every step the transaction is tracked for peace of mind of both sender and recepient. Excellent service, thank you very much!
My money got stuck
it was initially seamless for the first transaction... but second and third where I'm stuck is where I try to send money, I was debited... and it's been 4 days, the company kept saying they've not seen my deposit even after sending my statement of account and transaction confirmation. So I'm just supposed to believe their word for it that they didn't see my hard earned money? I've been to my bank, I've tried to reverse the transation... the bank insisted that the money has been sent to the Afriex company, even showed me evidence. On the part of Afriex, they simply said they didn't get the money and that's all. I'm dissappointed. But if they resolve this issue and confirm my payment, I'll definitely come back and change my review.
The services were excellent and fast
The services were excellent and fast, I received my fund transfer within minutes.
Why sending Naira to Ghana Cedis is not…
Why sending Naira to Ghana Cedis is not working?
So far a 5/5
So far a 5/5. Transactions were fast to the recipient and safe. Just one small issue that the verification process took longer than 24 hours for me to use the service.
I could not send Ghana cedis
I could not send Ghana cedis, always telling me that the are on maintenance
Awful experience!!
Awful experience!!! Beware it’s difficult to get your money back from them. I will never encourage anyone to use Afriex.
A friend recommended it to me I deposited funds into my account to transfer to Ghana but later realised that Afriex that I could not complete the process. It’s been a week, anytime I call customer service it’s the same scripted response they give me…asking me to be patient that they are working on it. I’m very dissatisfied with the service!!!
Todate, I have only been able to withdraw £10 out of 2000
Your transactions to my country Ghana…
Your transactions to my country Ghana is nonexistent and my 5 Dollars is locked up in your account. I'm not happy with this.
Terrible first experience
Terrible first experience, transferred money into the app but can’t send to the destination country(Ghana) for close to a week now, and there is no way to transfer the said amount back to my bank account. I just want the money transferred so I can get rid of this app. Too bad there is no zero rating so I had to give it one star.
Now I have been able to transfer the money back into my account but I'm not I want to use the app again, will see
Your transactions rarely go through on…
Your transactions rarely go through on first trial then you always have to refund the money to your wallet why not return it to the bank account that you took from?
Quite fast and easy.
Is been 2 weeks now I can’t send money…
Is been 2 weeks now I can’t send money to Ghana
Very efficient and safe to use
It was easy and quick and no issues…
It was easy and quick and no issues with the app and no temporary hold
Or other issues like I have run into in other money apps
Prompt delivery of funds.
App keep telling me to update.
App keep telling me to update app even after I have updated the app.
After going numerous prompts to update in a session and completing the transaction, I am told I can’t send to Ghana at the moment. Very disappointing!!!
Afriex is like no other.
Afriex is like no other, no delays of any form,
customer service is top-notch.
The app is not working right now
The app is not working right now. When it was working it was great.
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