Alan Howard Opiniões 

175
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Have been using Alan Howard in Saltney for 10 years or so now and I have to say i wouldn't go anywhere else the girls are all so accommodating!! I'm always putting in late orders for deliveries and th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic service as always, was crazy busy in store as it was VAT free, staff checked I had found everything I needed, very impressed with my savings See you again soon

A empresa respondeu

Classificada 5 em 5 estrelas

Outstanding customer service specifically Chris.w, I was passed on to him through calling one of the stores and the after sales and custom service was absolutely impeccable and they have sorted me o... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ordered 6% SiennaX tan with it not being clear it was old clearance stock. Images showed new design, received old stock (not seen for over 2 years) when I used the product it is expired & green. Ph... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de produtos de beleza

Escrito pela empresa

We are Alan Howard, a family run company and the UK’s leading professional Hair and Beauty supplier. We are exclusively for professionals, who we have been supporting with professionalism, integrity, nurtured relationships and knowledge since 1973. We partner with the most trusted brands along with the most advanced business platforms. This allows us to offer the best products, education, tools, furniture and business support, enabling our community to thrive. We have a bespoke omnichannel strategy to answer most of Hair and Beauty professionals’ needs whether it be in-store, online or via our sales teams. We are Alan Howard, the partner of choice for Hair and Beauty professionals. Today: We have 25 stores, 50+ BDMs, over 320 employees, and 7 training academies. Our Values We are, Passionate - Loving what we do. United- Stronger together. Loyal - Valuing each other. Selfless - Putting others first. Empowering - Striving for perfection. This is our PULSE. The Heartbeat of Everything We Do!


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

175 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

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4,0

Todas as opiniões

(175)

26 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Good Service

Easy Website to use, items arrived when stated, packed well no issues with items sent. Always good service.

22 de março de 2023
Classificada 1 em 5 estrelas

In my opinion of the ever so delightful…

In my opinion of the ever so delightful polite staff (NOT) in the Oldham store is that they need retraining in customer service. Today they brought my daughter to tears about her not wearing a face mask to which I add that she is totally exempt and has proof of the doctor and a exempt card around her neck. My question is “ how dare you treat another person in this way “ you watched her go around the shop and when she got to the till you questioned her. Why did you not stop her at the beginning when she was sanitising her and her baby’s hands? She has her own small business and has shopped at your store for the last couple of years..not no more. You don’t deserve her custom.. just disgusted with the way you treated another human being in front of all your staff..

20 de outubro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

UNEDUCATED, RUDE, ATTITUDE PROBLEMS

Over 5 years we have had an account with this uneducated tribe who have zero customer service skills, are rude, arrogant, attitude problems like the skincare counter women in department stores...obviously desperately unhappy with their low paid jobs and/or at home otherwise they wouldn't speak to/treat customers the way they do. ZERO PRODUCT KNOWLEDGE. CAN'T EVEN OPERATE A SIMPLE COMPUTER DATABASE SYSTEM TO FIND CUSTOMER ACCOUNTS. HAVE NO IDEA WHAT THEY HAVE IN STOCK EVEN IN THE TINY ROCHDALE STORE. I WOULD RATHER PAY MORE AND TRAVEL 30 MINUTES TO SALFORD TO BE GREETED PLEASANTLY BY SALON SERVICES STAFF WHO KNOW WHAT THEY'RE TALKING ABOUT. AND THEY'RE BETTER LOOKING.

19 de agosto de 2020
Opinião espontânea

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