Have been using Alan Howard in Saltney for 10 years or so now and I have to say i wouldn't go anywhere else the girls are all so accommodating!! I'm always putting in late orders for deliveries and th... Ver mais
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Fantastic service as always, was crazy busy in store as it was VAT free, staff checked I had found everything I needed, very impressed with my savings See you again soon
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Outstanding customer service specifically Chris.w, I was passed on to him through calling one of the stores and the after sales and custom service was absolutely impeccable and they have sorted me o... Ver mais
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Ordered 6% SiennaX tan with it not being clear it was old clearance stock. Images showed new design, received old stock (not seen for over 2 years) when I used the product it is expired & green. Ph... Ver mais
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Informações sobre a empresa
Escrito pela empresa
We are Alan Howard, a family run company and the UK’s leading professional Hair and Beauty supplier. We are exclusively for professionals, who we have been supporting with professionalism, integrity, nurtured relationships and knowledge since 1973. We partner with the most trusted brands along with the most advanced business platforms. This allows us to offer the best products, education, tools, furniture and business support, enabling our community to thrive. We have a bespoke omnichannel strategy to answer most of Hair and Beauty professionals’ needs whether it be in-store, online or via our sales teams. We are Alan Howard, the partner of choice for Hair and Beauty professionals. Today: We have 25 stores, 50+ BDMs, over 320 employees, and 7 training academies. Our Values We are, Passionate - Loving what we do. United- Stronger together. Loyal - Valuing each other. Selfless - Putting others first. Empowering - Striving for perfection. This is our PULSE. The Heartbeat of Everything We Do!
Informações de contacto
Alan Howard, Unit 12 Woodbank Industrial Estate, Turncroft Lane, SK1 4AR, Stockport, Reino Unido
- 08453458535
- info@alanhoward.co.uk
- alanhoward.co.uk
4,0
Bom
175 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Not given the correct information about the product
I was serviced by a young lady called Lauren in the Crewe store. She gave me incorrect information on a product which is very frustrating. Resulting in a 30-minute commute to the store had meant an hours commute to return the product to the store. She was very unprofessional and wouldn't advise approaching her for assistance very unprofessional and very rude.
12 de março de 2020
Opinião espontânea
As a freelance hairdresser it's getting…
As a freelance hairdresser it's getting increasingly difficult to source products at the same wholesaler. I was forced to sign up to Alan Howard to buy my Fudge products. Firstly it's taken 3 long winded goes, (twice having contacted customer services on-line, as their procedure to access pricing, using my new trade card, doesn't work) to get into the site. You can't call them as they use a premium rate number! Next having spent over £50 to get free delivery, it's apparently unavailable (actually £5.95 and not the £4.95 stated, VAT!) despite adding extra items, still no free delivery? Dreadfully time consuming and disappointing to say the least.
27 de janeiro de 2020
Opinião espontânea
Consistently fast delivery of professional products
Have ordered several times now and have always been pleased with the excellent service, speedy delivery and professional communication. Will certainly use again.
19 de julho de 2019
Opinião espontânea
Very helpful
Went to Bolton store today and a lovely young lady helped me, answered all my questions and was very helpful and friendly, thankyou very good customer service, didn't get her name but she was only young with really long ombré hair,
18 de março de 2017
Opinião espontânea
Horrendous - Go elsewhere
Delivery came a month after I ordered and was incomplete.
Terrible customer service - rude staff.
21 de dezembro de 2016
Opinião espontânea
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