Buyer beware - shocking aftersales
Buyer beware - Similar to complaints below, I ordered a couple of items from AE, one of which was a set 4 champagne flutes. Everything in the box ( including a chinoiserie ginger jar arrived fine) , however , the champagne flutes were damaged - one was completely shattered and others had chipped rims . Sent two emails over the next few days , and filled out the form online as I hadn’t heard back- crickets! No one has responded back to me 5 days later with any form of resolution- I was happy for either an exchange or refund - shocking customer service. I’m still waiting for acknowledgement and response.








