ALIGNEOpiniões 

Great communication and delivery turnaround.
Product quality is so good and sizes are accurate, which is always helpful with online orders.
Would definitely recommend this brand for further purchases.

Easy and fast solution to regain my missing order, thank you!

Had some issues with DPD but Aligne couldn’t be any better in their support. Jodie was phenomenal, replacing the missing parcel immediately and staying in close comms to make sure all resolved. Looking forward to shopping with them again knowing what a fantastic service they provide.

When my delivery arrived there was no cardigan in the package. I contacted customer services and Jodie was amazing. They resent out a new item straight away. Very grateful

I’ve shopped at Aligne several times before and it’s always been a seamless experience. This time it didn’t go well- the package arrived minus the item! However the customer service team were fantastic- I had a refund within 48 hours ( as it was the last one 😥). So a completely stress- free experience in the end!

Great customer service

I have ordered from Aligne multiple times, as I love the clothes. I have never had any issues at all with orders or returns. I had a particularly good service experience recently where my return was lost on the way back to them. This was worrying but they made it all very simple and sorted the refund for me. Thank you!

lovely clothes, very unique and quality is great. the customer service team is also very responsive and helpful. will be buying again!

Excellent service and very polite
First class service

The quality of clothes is great and the customer service is extremely helpful and kind! Would definitely be buying again.

Quick response and actioned my queries immediately.

I needed help with an order and Jodie from Customer Service jumped on it right away to sort everything out!

Strong quality + caring customer care team, really appreciated that Aligne helped me out with a quick exchange so I could receive my outfit in time for my travels! Thanks Jodie for your help!!

Poor customer service. Dress arrived damaged with a large black mark on it. I expected better in the first place, but to make matters worse, instructions on website say to get in touch before opening a return, so I sent pictures via email…3 working days later I have still not received a response. The dress was ordered for a specific event and I highly doubt a replacement will be sent in time. First and last time ordering from Aligne.

Reluctantly I had to return my order as it wasnt the dress for me, but it was high quality and beautiful. The customer service when the return took a little longer than usual , the team couldn't be more helpful and resolved straight away. Many thanks!

First time customer and I am very happy, I am a petite size 12, at 5' only I find it difficult to find well made clothes that fit my shape, but the dress I purchased fits me perfectly! Customer service has been lovely, quick and helpful, I'm definitely going to order again.

I placed my order on the Aug 3rd, and today is the 8th but my order hasn’t even been processed yet. I paid 14 euros for shipping with a 5-7 day delivery estimate, and I have to leave the country in 5 days. At this point, it doesn’t seem like I’ll receive my order in time.

If you are experiencing a backlog during sale periods, please inform customers upfront. Also, there is no phone number to contact customer service, which makes it even more frustrating. How am I supposed to receive my order or get help?

Absolutely beautiful garment, and customer service truly went above and beyond to ensure it delivered to me quickly.

Great customer service! Very helpful and efficient - thank you!

Delivery has just landed. Two lovely good quality garments.
Delivering took a few days longer but Jodie from Aligne kept me fully informed of where my order was.
Thank you so much.
Jan