ALIGNEOpiniões 

Excellent service from Aligne. Delivery was fast and any queries about returns was answered swiftly.

I've had a problem with a return taking longer than expected and as they could see the package is on it's way, they kindly processed the return.

The clothing is beautiful quality and easy to wear. I have a dress from a few seasons ago that I still wear often. Highly recommended!

I was impressed with the whole process, from ordering to the returns. I sadly had to return the item as it was too large and the material, though of good quality, not suitable to southern Italy. My greatest joy was that the process of returning the item was easy, easy, easy and I communicated with a real person rather than an AI, which was wonderful and refreshing. The people I dealt with were polite and very helpful. Thank you

Gorgeous items, very high quality, and thanks to Jodie for the excellent customer support!

Just ordered from their sample sale. I havevn't received any receipt of payment and no history has been logged as an actual online order on their website.

Jodie was super helpful, nice and went the extra mile to help :) Thank you !

This is my first time ever submitting a review. I Was really excited to order from this company but turned out to be the worst experience,
don’t waste your money or time in this company!
They charge for shipping and returns both and they quote a return fee then tell you it’s an “approximate” amount.
Package arrived late and returned it immediately, even after a month I have yet to receive my refund. No phone number and takes several days to get any response, worst customer service ever.

Aligne has always had great customer service for both delivery and returns. More recently, I was surprised with a huge tariff bill on a delivery, and they made it right for me. I am a loyal customer!

Excellent customer service from Jodie and the team - super responsive and resolved my query with no hassle.

Order 3 different orders - received 2 of them easily and absolutely loved the product - good quality and beautiful. They have become staples in my closet.

Follow the measurement sizing guide well because I am usually between 2-4 US but I found that sizes 8 & 10 UK were the right fit for me with regards to measurements.

My third order was missdelivered twice! To no fault of ALIGNE, it was Fedex that messed up. But ALIGNE's customer service was extraordinary. Friendly and helped to resolve my issue by sending a replacement. They are responsive and so human (in a world where human interaction feels so reduced).

Will keep an eye out for the next piece to order from them

I have always had such a good experience with Aligne, amazing clothes and excellent customer service. Would recommend them as a brand to anyone.

Customer service and Jodie especially was so helpful and responded to my request immediately, item came as described and felt well made in quality. Overall very pleasantly pleased!

This company's customer service is top notch (Jodie is AMAZING). My selection of fabulous clothing went thru so many obstacles (tariffs, lost by the delivery carrier) and Aligne was super helpful in getting to a resolution. This is my fourth purchase and I will certainly have more

Love my jeans! Amazing, super helpful customer service

I ordered the Aligne jeans in a size 25, but they turned out to be tight around the waist. Jodie was incredibly helpful throughout the return process and promptly assisted me in exchanging them for a size 26 after I provided proof of return. I really appreciated the efficient and friendly service — it made the experience seamless. Thank you!

Customer service going above and beyond! Jodie helped with the DHL payment request and rectified the situation regarding unexpected duty request to receive the shipment. Being able to exchange correspondences without a chat bot goes a long way.

Do not recommend ordering from the EU if you’re not sure on sizing. Returns are paid as well as shipping, so I had to pay 24 euros for an item I didn’t keep as result.

Firstly, the delivery arrived super fast and I am based in Australia.
I purchased the Fern Bow Satin Mini Dress and Beau Bow Satin Blazer for my wedding ceremony, and honestly cried when I put the outfit on. The quality of both garments is outstanding and so beautifully cut. I am incredibly happy with my purchases.
I also bought the Isobel Colour Block Waisted Cardigan, which is incredibly well made, very warm and most importantly, chic!

I love this brand! I ordered the Daphne Cardigan in grey which, first of all, the fit and fabric are 10/10 - it's so chic. But what really left am impression was the quick and understanding response from Jodie regarding my customs/duties issue - I know these new US tariffs are so chaotic for businesses so thank you SO much for working through my situation so kindly. I'll be back to shop again!!

Absolutely incredible customer service, went above and beyond to provide garment measurements and fit advice
Pieces are always beautifully tailored and high quality, shipped out quickly - would recommend wholeheartedly

The professionalism and expertise of all staff and customer service personel is only surpasses by the quality of their clothing.