ALIGNEOpiniões 

Very helpful when tracking down a lost return

Beautiful well-made clothes. A great experience with customer service when I needed to make a return. Will definitely be back!

Beautiful skirt excellent customer service and exactly the fit as said on would recommend shopping with them can dress this skirt up or down beautiful fit and colour

It would be good if they channelled some of the money they spend on marketing into increasing the quality of cuts and correcting sizing. I think a lot of styling has gone into the clothing online, as it fits exceptionally differently in real life.

Really outstanding customer service from Jodie who went out of her way to get specific measurements for the pieces I was interested in. I’m so impressed with the this of the company, the clothes and how conscientious the staff are.

I ordered the Daphne waistcoat (£175) in 2 sizes, and a denim top (£89) also in two sizes. They emailed to say that only one of the tops was available and refunded me for the other. Order arrives, and actually both tops are there but only one waistcoat. I’ve emailed twice now to try to get the right item refunded and they just aren’t reading my emails and keep getting it wrong. I’m still out of pocket for the two waistcoats to the tune of £350. Not great. Aligne please sort this out!

Align makes very beautiful clothing of high quality. I have ordered quite a bit and have been very satisfied every time. I noticed that a pair of pants had a stain that couldn’t be removed in the wash. I wrote to Align, and they responded immediately. Sales support Jodie sent a new pair within a few days. Only positive feedback from here.

Jodie on customer service is great. She has helped me a couple of times with delivery and return queries. She goes above and beyond to answer the queries. She has always sorted the issue quickly and is polite and friendly. Thank you so much

I was blown away by how quickly I had a response to my concern, I got a full refund with no quibbles, thank you so much!

They were SO awesome and quick with getting back to me and helping! I really appreciated it!

I purchased a dress with Aligne and originally left a 1 star review because FedEx lost my package and then my email was left unanswered.

Since that time, Aligne went above and beyond to rectify the situation. Their customer support was very helpful and I greatly appreciated what they did for me. As an added bonus, I love the dress. I would not hesitate buying more clothing from them in the future - and I am sure that will be the case.

ALIGNE design and customer service is FANTASTIC! Jodie is super kind and helpful. Much Appreciated and beautiful clothing and craftsmanship!

Customer service took forever to get in touch when I had an issue, but were really lovely once they did.

I received the wrong item in my order (which was improperly tagged). I reached out twice and heard nothing for two weeks. I am able to return, but as I have to pay return shipping, it's pretty upsetting. Bummed, as I've ordered from Aligne before and the clothing is beautiful.

Update: I did finally hear back from the customer service team and they were lovely to work with once they were got in touch. Have updated my above review accordingly!

Helpful customer service

My package was lost and the customer service team was very helpful in tracking it down

fast, friendly and helpful!

I ordered the Denim Utility jacket and had to reorder (size down). I messed up the return process (label issue) but received immediate and professional assistance to correct my error. Received the new jacket, correct size, and love it. Excellent qualify and even better style.

Gorgeous clothes, wonderful quality and proven great customer service. It's been a real treat finding ALIGNE x

I spoke with Jodie at Aligne’s customer care, she was incredibly helpful and quick to resond. All sorted and I’ll no doubt be shopping with Aligne again soon!

Amazing customer service, very responsive and helpful team, and products are amazing quality for the price point! Obsessed!