Alpha Warranty Services Opiniões 

TRASH COMPANY. THEY WILL DO ANYTHING TO NOT PAY A CLAIM. SHOWED PROOF OF ENGINE FAILURE, STILL DENIED EVEN THOUGH THE CUSTOMERS WARRANTY INCLUDED ENGINE REPLACEMENT.

Alpha Warranty Services contract bought though North Star Lexus in San Antonio Texas on a used 2019 Mecedes Benz GLS450 sucks. They do not offer the additional packages that cover most bullshit break downs like line leaks, lighting, and misc. other problems. Alpha does not cover what they know are going to come-up as problems. Alpha Warranty and North Star Lexus both suck!!

My name is Jeremiah Jamison, and I purchased the premier warranty package that is supposed to cover everything on my vehicle. I have had this vehicle for 8 months and barely drive it. The front differential started leaking gear oil, and I was told by my warranty advisor that this would not be covered under my warranty. When I asked why I was told it was due to the leak itself. This doesn’t make sense to me or the workers at the local Mercedes dealership where I live. I asked to speak to a manager about this issue and was told that my information would be given to a manager to contact me as soon as possible. I have not been contacted to date. I feel like someone dropped the ball resulting in poor customer service and poor communication to resolve this issue. I have questions about why this is not covered under my warranty and would like answers.

There was much deception in the sales pitch. I was supposed to have a 100.00 deductible and ended up paying 530.00 of a needed repair. The only reason I purchased this warranty is because I am on a fixed income and could not afford to pay repairs.

It took almost a year to get it fixed, but it was done. The dealer did not recognize it at first.

They honored my warranty and my car is being repaired

fast responses and service. i had lost one of my key-fobs and needed a replacement.

Great warranty my truck was down and they covered most of the price I’m so happy and glad I have this warranty I only make so much at my job so they definitely helped me out and I appreciate them thank you alpha

The service center i took it to has been a horrible experience but alpha has answered all my questions throughout the process and has kept me updated with awesome service.

They were quick and thorough

Very easy to deal with and got the approval going in a very timely manner.

We had an issue with the coolant control valve on my wife's car. What sounded like an $800+ job is being covered by Alpha Warranty Services, and we're only paying our $100 deductible. Definitely worth the money!

The call to setup the claim went seamless and the representative was very friendly and curtiuos.

Thank you for the great experience, things went quickly with no issues!

I have had Alpha for 3 years and Everytime I had an issue with my vehicle and it was covered Alpha was there!! Quick and fast approval and back on the road in no time! Thank you Alpha warranty company!!!

No hassle, no jumping through hoops, the dealer contacted you, you processed the claim in a very reasonable time, having been a garage owner for many years, I have dealt with warranty companies on several occasions, it always took days to get a response, and usually they wanted you to work for nothing, you, on the other hand, where quick to respond, and very fair with your estimate,

Fast and professional

Our first time using our warranty and we are grateful they work with us.

Honestly, at first I was worried about my claim being approved, but now that I know it has been approved for sure, I am so grateful to have sided with Alpha. Hopefully the shop does the same with their quality of work. I will definitely be recommending Alpha Warranty to my friends and family. Thank you.