Anslow Autos Ltd Opiniões 

41
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely fantastic car dealer cannot recommend enough, this is our third car purchased from Ray. Reserved the BMW got there as always the car was in pristine condition. Cars at Anslow Autos are all... Ver mais

Classificada 5 em 5 estrelas

Absolutely fantastic purchasing experience. My X4M40D is amazing, beautifully presented. The whole team very professional & nothing too much trouble. Scuffed the rear wheel last week & Ray said to b... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Showed up to purchase my car which was advertised on Motorway. Tried to undercut the price by nearly £2000 - made up fake problems then reported back to Motorway and i was banned from selling on the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

“I’ve had a great experience here! The staff is very professional and extremely knowledgeable. Their showroom is absolutely spotless, and they provide a wealth of information to help you make the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário de carros usados
  2. Concessionário auto
  3. Oficina de inspecção
  4. Concessionário de veículos motorizados

Escrito pela empresa

Anslow Autos Ltd is located in the picturesque village of Anslow, just outside Burton on Trent. As a family-owned business with over 15 years of experience, we take great pride in what we do. We specialize in high-quality sports and prestige cars as an independent used car dealership. As an RAC-approved dealer, we provide all of our vehicles with a 12-month FREE RAC breakdown cover, along with a fresh service and MOT, carried out by our skilled on-site technicians. Each vehicle undergoes a thorough 82-point RAC inspection before being listed for sale, ensuring the highest standards of quality. We are committed to exceptional attention to detail. Our trained detailing team prepares every car to the highest standards, and our award-winning sales and aftersales team, with a combined experience of 25 years, is always available to guarantee the best possible customer experience, as reflected in our 5-star reviews. We look forward to welcoming you to our purpose-built indoor showroom.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

41 opiniões

5 estrelas
4 estrelas
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(41)

11 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

So easy to deal with

So easy to deal with. Ray was a great help and really quick replying to any message that was sent. A pleasure to do business with. Well happy with ghe service I got buying a new car off them! 10/10

2 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

100% Recommend Anslow Autos 5 Star

Absolutely fantastic car dealer cannot recommend enough, this is our third car purchased from Ray. Reserved the BMW got there as always the car was in pristine condition. Cars at Anslow Autos are all, always prepared to the highest standard. The service from Ray as always second to none. Would not buy a car from anywhere else cannot recommend enough you will never be disappointed with this company or any of its cars!!!
5 star *****

11 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

DONT TRUST

One of the workers came to view a car and plugged the diagnostics in which could have ruined the ecu furthermore said there was problems which there wasn’t and then tried to undercut by a lot

4 de junho de 2026
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

We welcome all genuine and honest reviews, whether positive or negative, as they help us improve our service and provide transparency to future customers. What we cannot accept, however, are reviews containing factually incorrect statements and allegations that are directly contradicted by the evidence we have retained from the inspection.

This matter relates to a vehicle appraisal carried out through Motorway. During our inspection, we identified both cosmetic defects and diagnostic fault codes present on the vehicle. These findings were documented with photographs and a diagnostic health report at the time of inspection.

Contrary to the claims made in these reviews, the vehicle was not fault-free. Our diagnostic equipment recorded multiple fault codes, including:

• P20E800 – Reductant Pressure Too Low (Engine Electronics)
• C105400 – Left Front Tyre Pressure Warning - Too Low
• C105500 – Left Front Tyre Pressure Warning - Flat Tyre
• C105600 – Right Front Tyre Pressure Warning - Too Low
• C105800 – Left Rear Tyre Pressure Warning - Too Low
• C105A00 – Right Rear Tyre Pressure Warning - Too Low

In addition, cosmetic defects were present on the vehicle, including damage requiring repair to the rear bumper and driver's side bodywork. Photographic evidence of these defects has been submitted to both Trustpilot and Motorway.

The suggestion that our representative "made up faults" is therefore demonstrably false. We have retained photographs, diagnostic reports and inspection notes which support our findings. Furthermore, plugging a diagnostic machine into a vehicle does not "damage" an ECU, and this allegation is entirely without foundation.

We also note that three separate 1-star reviews appear to have been posted by individuals connected to the same transaction. While everyone is entitled to their opinion, multiple reviews relating to a single commercial disagreement do not provide a fair or balanced representation of our business and appear to be a coordinated attempt to damage our reputation after a revised valuation was declined.

The seller was under no obligation whatsoever to accept our offer. As with any professional vehicle appraisal, values are based on the actual condition of the vehicle at the time of inspection. Where faults or cosmetic defects are identified, these must be reflected in the valuation.

We have formally reported these reviews to both Trustpilot and Motorway and have provided supporting evidence for investigation. We are confident that an objective review of the facts will demonstrate that our appraisal was conducted professionally, honestly and in accordance with industry standards.

Anslow Autos Ltd has built its reputation on trust, honesty and transparency. We are proud of the hundreds of genuine reviews left by satisfied customers and will always stand by fair, evidence-based vehicle assessments.

Anslow Autos Ltd

Classificada 1 em 5 estrelas

Showed up to purchase my car which was…

Showed up to purchase my car which was advertised on Motorway. Tried to undercut the price by nearly £2000 - made up fake problems then reported back to Motorway and i was banned from selling on the site just on their say so. Not to be trusted.

4 de junho de 2026
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

We welcome all genuine and honest reviews, whether positive or negative, as they help us improve our service and provide transparency to future customers. What we cannot accept, however, are reviews containing factually incorrect statements and allegations that are directly contradicted by the evidence we have retained from the inspection.

This matter relates to a vehicle appraisal carried out through Motorway. During our inspection, we identified both cosmetic defects and diagnostic fault codes present on the vehicle. These findings were documented with photographs and a diagnostic health report at the time of inspection.

Contrary to the claims made in these reviews, the vehicle was not fault-free. Our diagnostic equipment recorded multiple fault codes, including:

• P20E800 – Reductant Pressure Too Low (Engine Electronics)
• C105400 – Left Front Tyre Pressure Warning - Too Low
• C105500 – Left Front Tyre Pressure Warning - Flat Tyre
• C105600 – Right Front Tyre Pressure Warning - Too Low
• C105800 – Left Rear Tyre Pressure Warning - Too Low
• C105A00 – Right Rear Tyre Pressure Warning - Too Low

In addition, cosmetic defects were present on the vehicle, including damage requiring repair to the rear bumper and driver's side bodywork. Photographic evidence of these defects has been submitted to both Trustpilot and Motorway.

The suggestion that our representative "made up faults" is therefore demonstrably false. We have retained photographs, diagnostic reports and inspection notes which support our findings. Furthermore, plugging a diagnostic machine into a vehicle does not "damage" an ECU, and this allegation is entirely without foundation.

We also note that three separate 1-star reviews appear to have been posted by individuals connected to the same transaction. While everyone is entitled to their opinion, multiple reviews relating to a single commercial disagreement do not provide a fair or balanced representation of our business and appear to be a coordinated attempt to damage our reputation after a revised valuation was declined.

The seller was under no obligation whatsoever to accept our offer. As with any professional vehicle appraisal, values are based on the actual condition of the vehicle at the time of inspection. Where faults or cosmetic defects are identified, these must be reflected in the valuation.

We have formally reported these reviews to both Trustpilot and Motorway and have provided supporting evidence for investigation. We are confident that an objective review of the facts will demonstrate that our appraisal was conducted professionally, honestly and in accordance with industry standards.

Anslow Autos Ltd has built its reputation on trust, honesty and transparency. We are proud of the hundreds of genuine reviews left by satisfied customers and will always stand by fair, evidence-based vehicle assessments.

Anslow Autos Ltd

Classificada 1 em 5 estrelas

Do not trust these people

Do not trust these people, i was selling a car via Motorway. The car was prestine and they tried to get me to reduce the price by £2000. When i refused they tried to make out that the car had other issues (which it did not) then they went back to Motorway and got me barred from selling on that site. The oldest trick in the book. Please be careful

4 de junho de 2026
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

We welcome all genuine and honest reviews, whether positive or negative, as they help us improve our service and provide transparency to future customers. What we cannot accept, however, are reviews containing factually incorrect statements and allegations that are directly contradicted by the evidence we have retained from the inspection.

This matter relates to a vehicle appraisal carried out through Motorway. During our inspection, we identified both cosmetic defects and diagnostic fault codes present on the vehicle. These findings were documented with photographs and a diagnostic health report at the time of inspection.

Contrary to the claims made in these reviews, the vehicle was not fault-free. Our diagnostic equipment recorded multiple fault codes, including:

• P20E800 – Reductant Pressure Too Low (Engine Electronics)
• C105400 – Left Front Tyre Pressure Warning - Too Low
• C105500 – Left Front Tyre Pressure Warning - Flat Tyre
• C105600 – Right Front Tyre Pressure Warning - Too Low
• C105800 – Left Rear Tyre Pressure Warning - Too Low
• C105A00 – Right Rear Tyre Pressure Warning - Too Low

In addition, cosmetic defects were present on the vehicle, including damage requiring repair to the rear bumper and driver's side bodywork. Photographic evidence of these defects has been submitted to both Trustpilot and Motorway.

The suggestion that our representative "made up faults" is therefore demonstrably false. We have retained photographs, diagnostic reports and inspection notes which support our findings. Furthermore, plugging a diagnostic machine into a vehicle does not "damage" an ECU, and this allegation is entirely without foundation.

We also note that three separate 1-star reviews appear to have been posted by individuals connected to the same transaction. While everyone is entitled to their opinion, multiple reviews relating to a single commercial disagreement do not provide a fair or balanced representation of our business and appear to be a coordinated attempt to damage our reputation after a revised valuation was declined.

The seller was under no obligation whatsoever to accept our offer. As with any professional vehicle appraisal, values are based on the actual condition of the vehicle at the time of inspection. Where faults or cosmetic defects are identified, these must be reflected in the valuation.

We have formally reported these reviews to both Trustpilot and Motorway and have provided supporting evidence for investigation. We are confident that an objective review of the facts will demonstrate that our appraisal was conducted professionally, honestly and in accordance with industry standards.

Anslow Autos Ltd has built its reputation on trust, honesty and transparency. We are proud of the hundreds of genuine reviews left by satisfied customers and will always stand by fair, evidence-based vehicle assessments.

Anslow Autos Ltd

Classificada 5 em 5 estrelas

Excellent customer service!

I recently purchased a car from Anslow Autos and the whole experience was excellent from start to finish. From the moment I walked in, I was impressed by how spotless and well-presented the dealership was. The showroom was clean, organised, and had a really welcoming atmosphere, which immediately made me feel comfortable.

The staff were incredibly helpful and friendly throughout the entire process. They took the time to answer all my questions, explain everything clearly, and made sure I felt confident about my purchase. At no point did I feel pressured — instead, they focused on helping me find the right car for my needs.

The level of professionalism and customer service really stood out. It’s clear they take pride in both their dealership and the experience they provide to customers.

I’m absolutely delighted with my new car and would highly recommend this dealership to anyone looking for a smooth, stress-free car buying experience. Thank you to the whole team for making it such a positive experience!

Thanks to Ray and the team for a wonderful experience!

13 de março de 2026
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

Thank you so much for your fantastic review and for taking the time to share your experience.

We’re delighted to hear that you were pleased with the whole process, from the showroom environment to the service you received from our team. We take great pride in keeping the dealership well presented and making sure every customer feels welcome and comfortable when visiting us.

It’s also great to hear that you felt supported throughout the purchase without any pressure — that’s exactly the experience we aim to provide for all our customers.

On behalf of myself and the whole team at Anslow Autos, thank you again for your kind words and recommendation. We’re thrilled that you’re happy with your new car, and we wish you many miles of enjoyable driving. If you ever need anything in the future, please don’t hesitate to get in touch.

Kind regards,
Ray
Anslow Autos Ltd 🚗

Classificada 5 em 5 estrelas

Excellent service

Excellent work on my car.I had a grill and wheel caps put on,It looks fantastic.Always helpful and friendly.Highly recommend.

8 de março de 2026
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

Thank you for your kind review!

We’re really pleased to hear you’re happy with the work on your car and that the new grille and wheel caps have made such a great difference. It was a pleasure helping you, and we truly appreciate your kind words about our team.

Your recommendation means a lot to us, and we’re always here if you need anything in the future.

Kind regards,
Ray
Anslow Autos Ltd

Classificada 4 em 5 estrelas

It was a pleasure meeting Joe who made…

It was a pleasure meeting Joe who made my part exchange and buying experience of my BMW so straight forward.
Loving the car, it looks and drive great !!!
The only negative part was the aggressive call I received from the other salesman demanding that I sort out the log book for my Mercedes that was part exchanged which had a private plate on it.
As I explained to Joe that the DVLA had messed up the registration so we were waiting on them.
But that other salesman was so obnoxious and unwilling to listen or even try to understand the problem that I was having with the DVLA.
I may add at this point that the delay was actually caused by the garage Anslow Auto uses to do their M.O.T
THEY had put the wrong registration down and that's what caused the delay, it had nothing to do with me.
Dealing with Joe was a pleasure but not with the other guy, hence why I only give 4 stars


14 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Recently bought a car from here

Recently bought a car from here. Excellent service from everyone at Anslow.

26 de novembro de 2025
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

Thank you very much for your kind review Steve, We’re delighted to hear you received excellent service from the team and that you’re happy with your new car. It was a pleasure dealing with you, and thank you for choosing Anslow Autos. Enjoy the car and drive safely!

kind regards,
Jade

Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️ 5/5

⭐️⭐️⭐️⭐️⭐️ 5/5

I recently purchased a BMW 4 Series and I couldn’t be happier with the experience. The car is absolutely beautiful — smooth drive, powerful performance, and packed with quality features. Everything was exactly as described, and the process was straightforward and stress-free.

I’m extremely satisfied with my purchase and would highly recommend anslow auto to anyone looking for a reliable, stylish, and well-maintained vehicle.

10 de outubro de 2025
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your BMW 4 Series and that the buying experience was smooth and stress-free. It’s always our goal to ensure our customers drive away happy with a car they love. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. Enjoy every mile in your new car! 🚗✨

Classificada 5 em 5 estrelas

If I could rate this 10 I would

If I could rate this 10 I would, excellent service from start to finish, few minor issues with the car but they sorted it with no trouble at all right away, they even dropped us a car off when they picked ours up so wasn’t without a vehicle, nothing is too much trouble for them, ray and Joe thanks again we will defiantly be back for another car from yourselves,

25 de julho de 2025
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

Thank you so much for your amazing review Kate, We're thrilled to hear you had such a positive experience with us — and if we could rate your feedback a 10, we would too! 😊

We always aim to make the process as smooth as possible, so we're glad we could quickly sort out the minor issues and keep you on the road with a replacement vehicle. Your kind words mean a lot to Ray, Joe, and the rest of the team.

We really appreciate your support and look forward to helping you find your next car when the time comes!

Kind regards,

Ray

Classificada 5 em 5 estrelas

Stunning X4M purchase from Anslow Autos!!

Absolutely fantastic purchasing experience. My X4M40D is amazing, beautifully presented. The whole team very professional & nothing too much trouble. Scuffed the rear wheel last week & Ray said to bring it in & he’d repair it for free!
Had it about 3 months now & only issue has been a BMW recall job, & Stratstone lent me a new X5 for the day.
Have been recommending Anslow Autos to everyone. So pleased I bought from them!

26 de abril de 2025
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

Hi Martin,Thank you for such a fantastic review! We’re thrilled to hear how much you’re enjoying your X4M40D and that the whole process met your expectations. It’s great to know the team — and especially Ray — could go the extra mile to help with your wheel.

We really appreciate your recommendations and the trust you placed in us. It means a lot to hear how pleased you are with your purchase, and we look forward to welcoming you back in the future.

Best regards,
The Anslow Autos Team

Classificada 5 em 5 estrelas

5 Stars

5 Stars – Excellent Service
I recently purchased a car from Anslow Car Autos and couldn’t be happier with the service I received. During the test drive there were a couple of minor issues, but Joe and the director went above and beyond to make sure everything was put right before having the car. They replaced the necessary parts, ensured the car was in perfect working order, and even delivered it to me personally.

What really stood out was how thorough and accommodating they were – you don’t often see that level of care from car sales. As a gesture for the inconvenience, they also provided extended warranty cover, which was a lovely surprise. I’m really happy with the car and wouldn’t hesitate to recommend them

23 de julho de 2025
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you're happy with your new car and the service you received. It was our pleasure to make sure everything was just right before you took delivery. Your recommendation truly means a lot to us. Wishing you many happy miles ahead – and remember, we're always here if you need anything in the future!

Warm regards,
The Anslow Car Autos Team

Classificada 5 em 5 estrelas

Joe at Anslow car sales was absolutely…

Joe at Anslow car sales was absolutely brilliant nothing was a problem to him we had a few issues but Joe kept our car until we were ready for it to be delivered not many car sales would do that just wanted to say we are very grateful x the lad who delivered our car was absolutely lovely as well very helpful we give him a lift to the train station as there wasn’t any buses to take him he was very appreciative lovely lad .we will definitely recommend a slow car sales to friends and family .thanks again Joe

8 de julho de 2025
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

Thank you so much for your lovely review! We're so pleased to hear you had a great experience with Joe – he always goes the extra mile to make things as smooth as possible. We really appreciate your patience, and it's great to know the delivery went well too. The kind gesture of giving our driver a lift didn’t go unnoticed – thank you for that! Your recommendation means a lot to us, and we’re always here if you or your friends and family need anything in the future.

Thanks again from all of us at Anslow Autos

Warm regards,

Ray

Classificada 5 em 5 estrelas

Quality trusted dealer

Having dealt with ray and his team now for over a period of over 5 years and purchasing more than 5 cars off them I cannot thank them enough the cars are prepared to a very high standard and please trust me my standards are high ray will tell you this i can be the customer from hell lol but nothing is too much trouble for them and should you get any niggles these are quickly dealt with in a full professional manner as i would exspect hence buying 5 cars from them so if you are looking for your next car please try anslow autos they really are that good and ray you know i love my audi rs vehicles let me know what you have coming in and will more than likely buy my 6 car from you kind regards mick.

8 de fevereiro de 2025
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

Dear Mick,

Thank you so much for your kind words and for your continued trust in Anslow Autos over the past five years. It truly means a lot to us that you’ve chosen to purchase five cars from us—and hopefully a sixth soon! We always strive to maintain the highest standards, and knowing that we’ve met your expectations (even with your high standards!) is incredibly rewarding.

It’s always a pleasure working with you, and we’re grateful for your loyalty. We’ll definitely keep you updated on any Audi RS models that come in—we know how much you love them!

Looking forward to seeing you again soon.

Best regards,
Ray & The Anslow Autos Team

Classificada 5 em 5 estrelas

We are very happy with our new car that…

We are very happy with our new car that we have bought, great customer service and very friendly staffs. The showroom is spotless with quality cars. Thank you

12 de março de 2025
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

Hi Talar,

Thank you for your wonderful feedback! We’re so pleased to hear that you’re happy with your new car and that you had a great experience with our team. We take pride in offering top-quality vehicles and excellent customer service, so your kind words mean a lot to us.

Enjoy your new car, and if you ever need anything in the future, don’t hesitate to reach out!

Best regards,
Joe & The Anslow Autos Team

Classificada 5 em 5 estrelas

Hidden Gem

As soon as I walked into the showroom I could tell this was a hidden gem of a find! I saw a Mercedes Cla I liked on the website, arranged to view it and drove away in it the same day. There was no pushy salesmanship, the communication was exemplary and I left safe in the knowledge that the car I had bought was everything I wanted. I would definitely recommend and will be going there for my Service/MOT in the future.

17 de fevereiro de 2025
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

Hi Vicky, Thank you for your fantastic review! We're so pleased to hear that you had such a great experience with us and that you found exactly what you were looking for. We pride ourselves on providing a hassle-free, transparent buying process, so it’s great to know you felt comfortable and confident in your purchase. Enjoy your Mercedes CLA, and we look forward to seeing you again for your service and MOT in the future! 🚗💨

kind regards,
Ray

Classificada 5 em 5 estrelas

Anslow Autos Ltd.

Anslow Autos Ltd., Displayed excellent customer service from the moment I contacted them. Joe in the sales department was very informative, knowledgeable and helpful. He provided excellent communication skills and replied to my queries promptly and efficiently. Jim delivered my vehicle and updated me regularly regarding the delivery. I would highly recommend Anslow Autos Ltd, as they provided me with exemplary customer service whilst making me feel at ease and assured regarding my purchase. Thank you to an excellent team!

22 de fevereiro de 2025
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience with us. We are delighted to know that our efforts made your car-buying journey smooth and enjoyable.

Providing excellent customer service is our top priority, and it’s great to know we could make you feel at ease and confident in your purchase. Enjoy your new vehicle, and thanks again for choosing Anslow Autos!

Best regards,
The Anslow Autos Team

Classificada 5 em 5 estrelas

Easy to buy, good process and knowledge. Check the car thoroughly!

***
Edit:
Since leaving this review Ray has been in touch regarding some of the issues explained further down.
He has offered apologies, and as a gesture has offered to cover the cost of the cars next service and MOT.

4* upgraded to 5* now due to aftercare.

***
Bought an Audi A4 from Anslow Autos in December.

I'm very happy with the service received during the process of looking at and buying the car. After sales service was not as great.

Used my own finance which I'd arranged before viewing the car, they were fine with that and couldn't match the APR with their own.
They also purchased my own car off me for the expected asking price for part ex with no negotiating.

Nice easy process and completed quickly.

Points to improve on:
-The car was dirty on collection, from the demo drive a week earlier.
-The car paintwork was in pretty poor shape, it only became evident after the first clean... I spent some good time polishing and claying to bring it up to a good standard after I bought the car, so would've been nice if this was done prior to my purchase.
- The service schedule is mostly missing between 2017 and 2023 and it would've been nice to know this before having to contact Audi UK to find this out, it also showed a lot of work completed in the last 12 months, but only after I contacted Audi UK.
-There was oil in the engine bay after purchasing and this was burning when driving. Found out that the oil cap hadn't been fitted correctly when it was last topped up.
- There were several engine faults I found on plugging the car in after purchase. All now resolved, including egr and adblue faults (due to poor servicing in the past)
- The heated seat on the driver's side was faulty and they did get it in for repair asap, and no quibble over paying which was great! But unfortunately it was quite a faff sorting the car, it stayed with the garage for over a week when on day 1 they hadn't been able to find the fault (they were checking the wrong chair), but I wasn't told about this until I chased it a week later.
I was given the contact details for the garage sorting it and spoke to them directly, had the car back the next day...

All in all, the purchase of the car went great, and I'd like to thank both of the guys for this. But I'd advise have a thorough look and test the car for sale, as the little details caught me out.
If I didn't know my way around cars a bit, I'd still have some problems now...

23 de dezembro de 2024
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that you were happy with the initial sales process and that you found the part-exchange and finance experience straightforward. We always aim to make things as smooth as possible for our customers.

That said, we truly appreciate your constructive feedback regarding the after-sales experience. We apologize for the areas where we could have done better, and we will most definitely take your points on board to improve our processes going forward.

We genuinely appreciate your business and your patience throughout, and we’re glad you’re happy with the car now. If there’s anything else we can do for you, please don’t hesitate to reach out.

Best regards,
The Anslow Autos Team

Classificada 5 em 5 estrelas

PUMA ST

Love my puma I got from Anslow autos.
It had only been on a week when I found it on auto trader.
Fell in love straight away,
Joe went out of his way to help my source the correct dash cam for the car as the wiring was already there.
Can’t remember the owners name but he was so welcoming too.
All in all beautiful show room brilliant team of detailers.
And all the other staff which make up the business……
Would…..((((( HIGHLY RECOMMEND ))))…..
thanks guys
Jason 🙂🙂🙂🙂🙂🙂

8 de fevereiro de 2025
Opinião espontânea
logótipo da Anslow Autos Ltd

Resposta da Anslow Autos Ltd

Thank you for your amazing review! We’re so happy to hear that you love your Puma and that you had such a great experience with us.

We truly appreciate your kind words about our showroom, team, and service—it means a lot to us. If you ever need anything in the future, don’t hesitate to get in touch.

Enjoy your new car, and thanks again for your recommendation!

Best regards,
The Anslow Autos Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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