Appliance World Online Opiniões 

8404
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The two friendly guys arrived on time which accurately aligned with the realtime communication push notifications.My service included pick up of old appliance,delivery and install new.The guys were q... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered and delivered in 2 days! Was £70 to £80 cheaper than other appliance companies. Arrived on time and delivery guy was super kind and even brought the machine into my house. This is after spendi... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Great customer service, friendly driver, and quality products. I would of given 5 stars but I was disappointed that changing the freezer door over didn’t come under the installation fee, and I had... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The delivery driver who delivered my washing machine was very helpful and friendly. He plumbed my washing machine in for me as I didn't have a clue what to do...I had ordered it from Curries (just fr... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de eletrodomésticos
  2. Fornecedor de peças para eletrodomésticos
  3. Fornecedor de caldeiras
  4. Loja de bancadas
  5. Instalação de gás
  6. Loja de máquinas de lavar roupa e máquinas de secar roupa

Sobre Appliance World Online

Escrito pela empresa

In business for over 50 years!

Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.

We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.

Our aim is to give our customers value for money and quality appliances with a fast and friendly service.

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Price Promise Guarantee

We will not be beaten on price!

We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price. T&C apply.

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

8 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(8404)

898 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Delivered my son's cooker on time very…

Delivered my son's cooker on time very friendly and helpful excellent service

16 de junho de 2026
Opinião espontânea
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Keely Hughes,

Thank you so much for taking the time to leave us such a lovely review! We are absolutely delighted to hear that your son's cooker arrived on time and that our team provided an excellent, friendly, and helpful service.

We always aim to make delivery day as smooth and stress-free as possible, so it’s wonderful to know we hit the mark for you.

Thank you for choosing us, and please don't hesitate to reach out if your son needs anything else in the future!

Regards,
AWO

Classificada 5 em 5 estrelas

As always very happy with AW goods and…

As always very happy with AW goods and delivery. Communication re delivery second to none. Competitive prices and helpful delivery fitters.

16 de junho de 2026
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Resposta da Appliance World Online

Dear Karen,

Thank you so much for the wonderful review! We are thrilled to hear that you are happy with your goods and our competitive prices. Our delivery team and fitters always strive to provide the best communication and service possible, so we will be sure to pass your kind words along to them. Thanks for choosing AWO, and we look forward to serving you again!

Regards,
AWO

Classificada 5 em 5 estrelas

Excellent service

I changed my mind about an order and the gentleman on the phone was brilliant about changing my order to the new item. It arrived on the day selected, and I was kept informed every step of the way. The delivery driver was really friendly, removed my old appliance, and installed the new one perfectly. I would definitely recommend Appliance World Online.

15 de junho de 2026
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Resposta da Appliance World Online

Dear Andy,

Thank you so much for the fantastic 5-star review!

We are absolutely delighted to hear that you had such a seamless experience with us from start to finish. Changing your mind about an order happens all the time, and we're so glad the gentleman on the phone was able to get everything sorted out for you quickly and brilliantly.

It’s also wonderful to hear that you were kept well-informed throughout the journey, and that our delivery driver took such good care of you with a friendly attitude, smooth installation, and removal of your old appliance.

We truly appreciate your kind words and your recommendation—it means everything to our team. Thank you for choosing Appliance World Online!

Regards,
AWO

Classificada 5 em 5 estrelas

Delivery driver went the extra mile to…

Delivery driver went the extra mile to get the delivery to me at the end of a very long day for him.
Well done! Areal star 👍🙏

15 de junho de 2026
Opinião espontânea
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Resposta da Appliance World Online

Dear Melvyn Pickering,

Thank you so much for sharing this! We are incredibly grateful for your kind words and the 5-star feedback.

Our drivers really do give it their all, and it means the world to us to hear that he went the extra mile to make sure your delivery arrived safely at the end of a very long day. He truly is a star, and we will make sure he gets the recognition he deserves for his hard work and dedication!

Thank you again for choosing us, and we look forward to delivering for you again in the future.

Regards,
AWO

Classificada 5 em 5 estrelas

Two man job not one!!!

Throughout the process from ordering to delivery it was a good experience. The delivery person, Fergus was amazing. I was however surprised that he was not accompanied, the delivery was really a two person job and actually in the appliance literature it stated two people. It made for a very difficult job manoeuvring the fridge freezer. So my thanks are to Fergus for a fabulous job.

15 de junho de 2026
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Resposta da Appliance World Online

Dear Janet,

Thank you for taking the time to share your feedback with us.

We are absolutely delighted to hear that Fergus did such an amazing job and made sure your delivery was a success. He is a fantastic member of our team, and we will be sure to pass your lovely compliments directly along to him—he will be thrilled to hear your thanks!

However, we also completely note your feedback regarding this being a one-person delivery. Safety and teamwork are incredibly important to us, and you are entirely right that large appliances like a fridge freezer are generally scheduled as a two-person job. We sincerely apologise that Fergus was left to manage this difficult manoeuvre alone, and we are grateful for your understanding and for looking out for his well-being.

We will be raising this with our transport and logistics team immediately to review why this happened and ensure our team members always have the correct support out on the road.

Thank you again for your business, your kind words for Fergus, and for helping us improve our service.

Regards,
AWO

Classificada 5 em 5 estrelas

Excellent service from Appliance World…

Excellent service from Appliance World Online. They had the best price, brilliant communication for the delivery & installation, excellent install and then a nice follow up. Always feels good to support a family business!

15 de junho de 2026
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Resposta da Appliance World Online

Dear Sheyan Patel,

Thank you so much for the wonderful 5-star review!

We are absolutely thrilled to hear that you had such a seamless experience with us, from finding the best price right through to the delivery, installation, and follow-up.

As a family business, we take a huge amount of pride in providing a personal, attentive service every step of the way. Knowing that our efforts made a positive impression and that you felt well looked after means the world to our entire team.

Thank you for choosing to support us—we truly appreciate your business and look forward to helping you again in the future!

Regards,
AWO

Classificada 5 em 5 estrelas

The company website was easy to…

The company website was easy to navigate. The price of the microwave I bought was very competitive, even with the cost of delivery.
I was promised a delivery date time and that was met and exceeded all my expectations.
All in all I was very satisfied with my purchase and would be happy to use this company again.

9 de junho de 2026
Opinião espontânea
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Resposta da Appliance World Online

Dear Teresa,

Thank you so much for taking the time to leave such a lovely review!

We are thrilled to hear that you found our website easy to use and that you were happy with our competitive microwave pricing. Delivering excellent service and meeting—or in this case, exceeding—our delivery promises is exactly what we strive for, so it's wonderful to know we hit the mark for you.

We truly appreciate your support and look forward to welcoming you back the next time you need us!

Regards,
AWO

Classificada 5 em 5 estrelas

Good communication

Good communication, 2 hour delivery window which was great, kept informed at every step, lovely delivery driver opted for recycling so no worrying about disposal, very happy with Fridge freezer, would definitely use Appliance World again and happy to recommend, Thank you.

12 de junho de 2026
Opinião espontânea
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Angie,

Thank you so much for the fantastic 5-star review!

We are absolutely thrilled to hear that you are happy with your new fridge freezer and that our delivery team made the process so smooth for you. Providing clear communication and narrow delivery windows is something we work hard on, so it’s wonderful to know you felt kept in the loop at every step.

We will be sure to pass your kind words along to your delivery driver, they will be delighted to hear they made such a great impression! Taking advantage of our recycling service is a brilliant hassle-free option, and we're so glad it saved you the worry of disposal.

Thank you for choosing Appliance World and for your kind recommendation. We look forward to welcoming you back whenever you need us next!

Regards,
AWO

Classificada 5 em 5 estrelas

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish was made aware to the exact time that my delivery was coming and the delivery driver was so lovely and friendly will definitely be ordering again from here x thank you so very much

12 de junho de 2026
Opinião espontânea
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Pauline Burgess,

Thank you so much for the lovely review! We are absolutely thrilled to hear that you had a brilliant experience from start to finish. I’ll be sure to pass your kind words on to your delivery driver, they will be delighted to know they made your day a little brighter. We can’t wait to welcome you back for your next order!

Regards,
AWO

Classificada 5 em 5 estrelas

Great Experience

Purchased a new fridge freezer for a elderly family member. The price was good, the delivery was prompt, and thank you to the delivery man who was excellent. Overall experience was great, I would use Appliance World again and recommend them too.

Thank you.

4 de junho de 2026
Opinião espontânea
logótipo da Appliance World Online

Resposta da Appliance World Online

Hello,

Thank you so much for taking the time to leave us such a lovely 5-star review!

We are absolutely thrilled to hear that you had a great experience from start to finish, and we are especially glad that we could make the process smooth and stress-free for your family member.

I will be sure to pass your kind words along to our delivery team—they always go the extra mile to ensure our customers are well looked after, and hearing feedback like this makes it all worthwhile.

Thank you for choosing Appliance World and for recommending us. If you ever need anything else in the future, please don't hesitate to reach out.

Regards,
AWO

Classificada 5 em 5 estrelas

Excellent service

Was delivered in 2 day's,came exactly when it should have done and delivery driver was very polite and professional.

10 de junho de 2026
Opinião espontânea
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Resposta da Appliance World Online

Dear Mrs Davies,

Thank you so much for the fantastic 5-star review! We are thrilled to hear that your order arrived right on time and that our delivery driver provided such professional service. We'll be sure to pass your kind words along to the team!

Regards,
AWO

Classificada 5 em 5 estrelas

Excellent service and polite staff

I Ordered a new integrated fridge and tumble dryer, the guy on the phone was really helpful and items arrived within 2 days.
A guy came out to deliver and reinstall the integrated fridge and the cupboard doors aligned perfectly.
Could not fault this company whatsoever *****

4 de junho de 2026
Opinião espontânea
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Roger Wakefield,

Thank you so much for the 5-star review! We are absolutely thrilled to hear that you had such a seamless experience from start to finish. It’s fantastic to know that our team member on the phone was helpful and that your new integrated fridge and tumble dryer arrived so quickly. Getting those integrated cupboard doors aligned perfectly can be tricky, so we'll be sure to pass your compliments along to our delivery and installation team. Thank you for choosing us!

Regards,
AWO

Classificada 5 em 5 estrelas

The delivery men were absolutely brilliant.

The delivery men were absolutely brilliant. They rang me just as they were pulling up outside my property, so I was ready for the delivery. They were super quick and efficient in getting the washing machine in the right place. They tested the machine before they left and took my old appliance away They treated me like a family member.

9 de junho de 2026
Opinião espontânea
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Miss Sally Ward,

Thank you so much for the wonderful review! We are absolutely thrilled to hear that our delivery team took such great care of you and treated you like family. Getting your new washing machine installed, tested, and sorting out the old appliance quickly is exactly the kind of service we strive for. I’ll be sure to pass your kind words along to the team—they will be delighted to hear them! Enjoy your new machine.

Regards,
AWO

Classificada 5 em 5 estrelas

Excellent customer service and good…

Excellent customer service and good information on the delivery. Best price

9 de junho de 2026
Opinião espontânea
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Ms Sally Hooper,

Thank you for taking the time to share your experience! We pride ourselves on offering competitive pricing alongside top-notch customer service, so it’s fantastic to know we hit the mark for you. We'll be sure to pass your kind words along to our team.

We hope to see you again soon!

Regards,
AWO

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service. I received an email from them the evening before delivery with a 2 hour timeslot, the driver also messaged me when he was 10mins away. Driver was very friendly and helpful. First class service, thank you.

4 de junho de 2026
Opinião espontânea
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Steve Hanna,

Thank you so much for the fantastic review! We are thrilled to hear that you enjoyed our service and that the timing notifications kept you well-informed. Our drivers always strive to be as helpful and friendly as possible, so we will be sure to pass your kind words along to him. Thank you for choosing us, and we look forward to delivering to you again in the future!

Regards,
AWO

Classificada 5 em 5 estrelas

Excellent

Excellent, professional service from start to finish, from emails to delivery
Extremely happy customer
Charlie

8 de junho de 2026
Opinião espontânea
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Charlie Moloney,

Thank you so much for the excellent 5-star review! We are absolutely thrilled to hear that you had a seamless experience with us from the very first email right through to delivery.

Knowing you're an extremely happy customer is the best feedback our team could ask for. We really appreciate you taking the time to share your experience, and we look forward to helping you again in the future!

Regards,
AWO

Classificada 5 em 5 estrelas

Excellent service from buying…

Excellent service from buying experience in showroom to delivery , staff courteous and helpful.

5 de junho de 2026
Opinião espontânea
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Stephen,

Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you had an excellent experience with us, right from browsing our showroom through to the final delivery.

Our team always strives to be as helpful and courteous as possible, so your kind words really mean a lot to everyone here.

Thank you for choosing us, and we hope to welcome you back again in the future!

Regards,
AWO

Classificada 5 em 5 estrelas

Thank you

After initially posting that my experience wasn't great because I had to pay a £39.99 redelivery fee after the first delivery attempt was unsuccessful and then the redelivery cancelled, Appliance World read my review and kindly refunded me the £39.99. Due to this I have amended my review to give 5 stars because every time I had to call up everyone I spoke to was really helpful and I really appreciate the £39.99 refund. Therefore I would use Appliance World again. Thank you

8 de junho de 2026
Opinião espontânea
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Resposta da Appliance World Online

Dear Tabitha Quilter,

Thank you so much for updating your review and awarding us 5 stars!

We always strive to deliver the best possible service, but we also recognise that sometimes things don't go entirely to plan. When they do go wrong, we believe it's incredibly important to listen to our customers and make things right. I am delighted to hear that our team was able to step in, resolve the redelivery issue, and process that refund for you.

It’s fantastic to know that every time you called, our team was really helpful—I will be sure to pass your kind words along to everyone here. Knowing that you would choose to shop with Appliance World again is the best compliment we could ask for.

Thank you once again for your feedback and your support. If you ever need anything else in the future, please don't hesitate to reach out!

Regards,
AWO

Classificada 5 em 5 estrelas

Had to replace an defective fridge and…

Had to replace an defective fridge and the process was straight forward from calling up until delivery everyone was very helpful 👍

28 de outubro de 2025
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Georgica Pomian,

Thank you so much for taking the time to share your experience! We know that dealing with a defective appliance can be stressful, so we always aim to make the replacement process as smooth and hassle-free as possible. It's wonderful to hear that our team was helpful from your initial call right through to delivery. Thank you for your business!

Regards,
AWO

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Was kept informed of delivery time and product arrived on time.

3 de junho de 2026
Opinião espontânea
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Comber,

Thank you for sharing your experience with us! Keeping our customers informed and delivering on time are top priorities for our team, so we are delighted to hear we hit the mark. We appreciate your business and hope to serve you again soon.

Regards,
AWO

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