Appliance World Online Opiniões 

8406
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered and delivered in 2 days! Was £70 to £80 cheaper than other appliance companies. Arrived on time and delivery guy was super kind and even brought the machine into my house. This is after spendi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The two friendly guys arrived on time which accurately aligned with the realtime communication push notifications.My service included pick up of old appliance,delivery and install new.The guys were q... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Great customer service, friendly driver, and quality products. I would of given 5 stars but I was disappointed that changing the freezer door over didn’t come under the installation fee, and I had... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The delivery driver who delivered my washing machine was very helpful and friendly. He plumbed my washing machine in for me as I didn't have a clue what to do...I had ordered it from Curries (just fr... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de eletrodomésticos
  2. Fornecedor de peças para eletrodomésticos
  3. Fornecedor de caldeiras
  4. Loja de bancadas
  5. Instalação de gás
  6. Loja de máquinas de lavar roupa e máquinas de secar roupa

Sobre Appliance World Online

Escrito pela empresa

In business for over 50 years!

Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.

We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.

Our aim is to give our customers value for money and quality appliances with a fast and friendly service.

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Price Promise Guarantee

We will not be beaten on price!

We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price. T&C apply.

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

8 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(8406)

900 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

When ordered item was not in stock was…

When ordered item was not in stock was told this and would notify me when it was.this did happen within a week or so and a delivery date was given on the day of delivery every thing went smoothly and as promised.The delivery driver was very pleasant and polite.would recommend to all.

27 de março de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Hi Clive Jones,

Thank you for your kind feedback.

We really appreciate your patience while the item was back in stock, and we’re pleased to hear that you were kept informed and that everything went smoothly on the day of delivery.

It’s especially great to know that the driver made a positive impression — we’ll be sure to pass on your comments to the team.

Thank you for your recommendation, it means a lot to us.

Kind regards,
AWO

Classificada 2 em 5 estrelas

Incompetent delivery driver

One failed delivery due to an incompetent, lying delivery driver and out of date maps software. Got my item a week later after sending it with a grown up.

1 de abril de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Hello Graham Buckton,

We’re sorry to hear that you were unhappy with your delivery experience and the delay in receiving your item.

However, we do feel it’s important to clarify that our driver was not acting incompetently or dishonestly. On the day in question, they were approaching their legally permitted driving time limit and were unable to safely complete the delivery. This is a strict regulatory requirement that we must adhere to for the safety of both our drivers and customers.

There was also an issue with the driver's device on the day of delivery which didn't help the situation.

We understand the situation was frustrating, and we apologise for the inconvenience caused by the failed delivery and the subsequent delay.

We’re pleased that your item was successfully delivered shortly after and appreciate your patience while this was resolved.

Kind regards,
AWO

Classificada 5 em 5 estrelas

Excellent all round

The ordering system, price, delivery and communication for all aspects was excellent at every step.

6 de abril de 2026
Opinião espontânea
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Mr Derek Bird,

Thank you for your fantastic review! We're delighted to hear that our ordering system, pricing, delivery, and communication met your expectations at every step. Your satisfaction is our priority, and we look forward to serving you again in the future!

Regards,
AWO

Classificada 5 em 5 estrelas

First class

After great service from sales , delivery , fitting and taking away of old appliance (gas cooker) was absolutely first class , everything explained in full.

9 de abril de 2026
Opinião espontânea
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Brian Owen,

Thank you for the fantastic 5-star review! We are so pleased to hear that every step of the journey—from sales to the final fitting—was first class. Installing a gas cooker requires precision and clear communication, so it’s wonderful to know our team explained everything in full. Enjoy your new cooker!

Regards,
AWO

Classificada 5 em 5 estrelas

First Class Service

In the past I’ve ordered alliances from other suppliers and have been disappointed with the level of service I received. With Appliance World Online the service was excellent including the delivery. With other suppliers the appliances I’d bought were left at the door step but with AWO they were brought into my property which is especially useful to me as I’m disabled and unable to move heavy appliances around by myself.

1 de abril de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Ian Harvey,

Thank you so much for sharing your experience! We were truly sorry to hear about your past disappointments with other suppliers, but we’re so glad we could turn that around for you. We believe great service means getting the item exactly where you need it—especially when it makes life a little easier for you. We'll be sure to share your kind words with our delivery team!

Regards,
AWO

Classificada 5 em 5 estrelas

Excellent customer service

Excellent telephone service, great customer service - super impressed all round & love my washing machine 🙂

28 de março de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Jamie Parkin,

Thank you so much for the glowing review! We’re thrilled to hear you had such a positive experience with our phone team and that you're loving your new washing machine. Making things 'super' easy for our customers is exactly what we aim for. Happy washing!

Regards,
AWO

Classificada 5 em 5 estrelas

Good and reliable service

Good selection of products. Delivery date given when order was placed. Good communication throughout order delivery and was delivered a bit earlier than scheduled. Delivery driver very professional, courteous and friendly. Would purchase again from appliance world online

1 de abril de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Gillian Smith,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our product selection and that our communication kept you informed every step of the way.

We’re especially proud to hear your kind words about our delivery driver. We strive to provide a professional and friendly service right to your door, so it’s wonderful to know they made a great impression.

We look forward to welcoming you back to Appliance World Online whenever you're ready for your next purchase!

Regards,
awo

Classificada 5 em 5 estrelas

Very quick delivery

Very quick delivery, everything as I needed

25 de março de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Kevin,

Thank you for your feedback. We are pleased to hear that our delivery speed met your expectations and that everything was in order. We look forward to serving you again soon

Regards,
AWO

Classificada 5 em 5 estrelas

The staff were both knowledgeable and…

The staff were both knowledgeable and courteous, gave plenty of guidance without putting us under pressure.

1 de abril de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Michael Cooper,

Thank you so much for the kind words! We’re thrilled to hear that our team provided the guidance you needed without making you feel rushed or pressured. Providing a knowledgeable, relaxed environment is exactly what we strive for. We hope to see you again soon

Regards,
AWO

Classificada 5 em 5 estrelas

Prompt service.

Prompt service.

1 de abril de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Jill Dyer,

We appreciate the feedback! Providing efficient and timely service is a top priority for our team, and it’s great to know we hit the mark during your visit. Thanks for choosing us!

Regards,
AWO

Classificada 5 em 5 estrelas

Very good and quick delivery

Very good and quick delivery
The men who delivered were very helpful

25 de março de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Nicole,

Thank you so much for the great review! We’re thrilled to hear that your delivery arrived quickly and that our team was helpful upon arrival. I’ll be sure to pass your kind words along to the delivery crew—they’ll be so happy to know they made a difference!

Regards,
AWO

Classificada 5 em 5 estrelas

Easy ordering

Easy ordering, good delivery service,

1 de abril de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Wilf Long,

Thank you so much for the 5-star review!

We’re thrilled to hear that you had a smooth experience from checkout to your doorstep. Making things easy and efficient for our customers is exactly what we strive for.

We look forward to serving you again soon!

Regards,
AWO

Classificada 5 em 5 estrelas

Fantastic service and good quality

Fantastic service and good quality. Over the moon.

1 de abril de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Kathryn Vernall,

Thank you so much for the 5-star review. We are absolutely over the moon to hear that you’re happy with the quality of your order. It was a pleasure serving you, and we hope to see you again soon

Regards,
AWO

Classificada 1 em 5 estrelas

the delivery service is a joke

the delivery service is a joke

30 de março de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Hi Joe Oneill,

We’re sorry to hear you feel this way.

Your delivery is being handled by Parcel Force, and we have been advised that the delivery was unsuccessful due to an incomplete address. Unfortunately, this can prevent the courier from completing the delivery as scheduled.

If you’re able to get in touch with our customer service team, we’ll be more than happy to look into this for you and help get everything back on track as quickly as possible.

Kind regards,
AWO

Classificada 5 em 5 estrelas

Good value great delivery

31 de março de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Jeremy Lunn,

Thank you for the review! Providing great value and a seamless delivery experience are our top priorities. We’re glad you were happy with the service and hope to see you again soon.

Regards,
AWO

Classificada 5 em 5 estrelas

The sales man knew the product.

The sales man knew the product.
Had it fitted by them on time and made sure it fitted good fitters

31 de março de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear Mr Timothy Lavelle,

Thank you for the review! We’re glad to hear you appreciated our team's product knowledge and that the installation went smoothly. Our fitters take great pride in ensuring a perfect finish, so we’ll be sure to pass your kind words on to them.

Regards,
AWO

Classificada 5 em 5 estrelas

The staff were very helpful the item i…

The staff were very helpful the item i purchased has been fantastic in use ,

31 de março de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear John,

Thank you for the fantastic feedback! We’re so glad to hear that our team was helpful and, even better, that your new purchase is performing well. We always aim to pair great service with great products, so it’s wonderful to know we hit the mark for you!

Regards,
AWO

Classificada 5 em 5 estrelas

Great experience

Great experience. Can't praise you enough. 2 washing machines delivered, old ones removed, plumbed in. One for myself the other to my mum's address.

31 de março de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Dear John,

Thank you so much for the kind words! We’re thrilled we could help get both you and your mum sorted with your new washing machines. Logistics can be tricky with two addresses, so it’s great to hear our team made the delivery, removal, and plumbing a breeze. We’ll be sure to pass your praise along to the crew!

Regards,
AWO

Classificada 5 em 5 estrelas

great service

great service good price , job done

31 de março de 2026
logótipo da Appliance World Online

Resposta da Appliance World Online

Hi John Roche,

Thank you for your feedback!

We’re glad to hear you were happy with our service and pricing, and that everything was completed to your satisfaction. We really appreciate you taking the time to share your experience.

Kind regards,
AWO

Classificada 5 em 5 estrelas
logótipo da Appliance World Online

Resposta da Appliance World Online

Hello Brian Rayner,

Thank you so much for the five-star rating!

We’re thrilled to hear you had an excellent experience and really appreciate you taking the time to share your feedback.

Kind regards,
AWO

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