Great customer service, friendly driver, and quality products. I would of given 5 stars but I was disappointed that changing the freezer door over didn’t come under the installation fee, and I had... Ver mais
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Very easy to order from the website. We were able to choose the day of delivery and paid to have our old appliance collected, both of which were important to us. We could have purchased the appliance... Ver mais
Ordered and delivered in 2 days! Was £70 to £80 cheaper than other appliance companies. Arrived on time and delivery guy was super kind and even brought the machine into my house. This is after spendi... Ver mais
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The two friendly guys arrived on time which accurately aligned with the realtime communication push notifications.My service included pick up of old appliance,delivery and install new.The guys were q... Ver mais
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Informações sobre a empresa
- Loja de eletrodomésticos
- Fornecedor de peças para eletrodomésticos
- Fornecedor de caldeiras
- Loja de bancadas
- Instalação de gás
- Loja de máquinas de lavar roupa e máquinas de secar roupa
Sobre Appliance World Online
Escrito pela empresa
In business for over 50 years!
Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.
We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.
Our aim is to give our customers value for money and quality appliances with a fast and friendly service.
Price Promise Guarantee
We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price.
T&C apply.
Informações de contacto
543-547 Bolton Rd, M27 8QT, Manchester, Reino Unido
- 01617943030
- sales@applianceworldonline.com
- applianceworldonline.com
4,7
Excelente
8 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Appliance World Online
Hi John Roche,
Thank you for your feedback!
We’re glad to hear you were happy with our service and pricing, and that everything was completed to your satisfaction. We really appreciate you taking the time to share your experience.
Kind regards,
AWO
Five stars throughout.Excellent
29 de março de 2026
Resposta da Appliance World Online
Hello Brian Rayner,
Thank you so much for the five-star rating!
We’re thrilled to hear you had an excellent experience and really appreciate you taking the time to share your feedback.
Kind regards,
AWO
It was ok ...
Nightmare from start to finish was sold a faulty product that I collected from the warehouse myself on the Sunday. Apparently it was "a gesture of Goodwill" they delivered me one that wasn't faulty 3 days later! Really? Delivery people were lovely and the price was decent.
30 de março de 2026
Resposta da Appliance World Online
Hello Guest,
We’re really sorry to hear that your experience didn’t get off to the best start.
All of our appliances are supplied sealed and boxed directly from the manufacturer, so unfortunately we’re not aware of any faults prior to collection or delivery. While standard procedure for collected items is for them to be returned to us by the customer, in your case we arranged a collection and delivered a replacement appliance free of charge as quickly as possible to minimise disruption.
We’re pleased to hear that you found our delivery team helpful and that you were happy with the price, and we do appreciate your feedback.
Kind regards,
AWO
Resposta da Appliance World Online
Hi Ian,
Thank you for your review!
We’re delighted to hear that your delivery was on time and that our team was helpful. We really appreciate your kind words and look forward to assisting you again in the future.
Kind regards,
AWO
Delivery and installation on time and…
Delivery and installation on time and very efficiently and professionally carried out.
29 de março de 2026
Resposta da Appliance World Online
Hello Vera Burrows,
Thank you for your kind feedback!
We’re really pleased to hear that your delivery and installation went smoothly and were carried out efficiently and professionally. That’s exactly the level of service we aim to provide.
We appreciate you taking the time to share your experience.
Kind regards,
AWO
Brilliant appliance
Brilliant appliance. Only fault is that we paid for the unboxing but didn’t get it. We had to unbox the appliance ourselves. Lost out on £10 again.
4 de março de 2026
Resposta da Appliance World Online
Hi Kai Haywood,
Thank you for your feedback, and we’re really pleased to hear you’re happy with the appliance itself.
We’re sorry for any confusion regarding the unboxing. We do not offer a standalone unboxing service; however, we do offer an installation service, which includes unpacking as part of that process. This option was not selected at the time of ordering.
If you believe you have been charged incorrectly for any service, please do get in touch with our customer service team and we’ll be happy to review this for you.
Kind regards,
AWO
Item was well priced
Item was well priced, any questions I asked were answered quickly, and it was delivered on time.
28 de março de 2026
Resposta da Appliance World Online
Hello Peter Murray,
We’re really pleased to hear you were happy with the price, found our team responsive, and that your delivery arrived on time. That’s exactly the level of service we aim to provide.
We appreciate you taking the time to share your experience and hope to assist you again in the future.
Kind regards,
AWO
Appliance World Lies
I'd give minus 100 stars if I could. The appliance should have been delivered today (3rd April). I was given a delivery window of 17:45 - 19:45. At 17:58 today I received an email stating that the order was not delivered due to the following reason: "customer is temporarily absent". This is a lie. I have been at the property all day. At no time have I left the property. Furthermore, at no time today did anyone from Appliance World, or anyone acting for Appliance World, call at the property, or ring the contact number supplied. Appliance World has my money but I have no washing machine and no idea when I will receive it.
07/04/2026 In response to AWO's reply, I repeat, on the day of delivery no calls from AWO or anyone acting for them were received on the contact number supplied, which was available all day, nor were there any missed calls registered for the number. The fact that it was a landline number is immaterial; had it rang, I'd have answered it.
3 de abril de 2026
Opinião espontânea
Resposta da Appliance World Online
Hello Feedback,
We’re sorry to hear how frustrated you are with this situation, however we do need to clarify a few points.
Our delivery team made multiple attempts to contact you on the number provided with the order and were unable to get through. We attempted to call three times using the contact details supplied, which was a landline number, and unfortunately were unable to make contact to complete the delivery.
The notification you received is an automatic system update and, in this case, was the closest available description of the situation. As we were unable to contact you to confirm access, the driver had to mark the delivery as unsuccessful on their device.
We fully appreciate how inconvenient this is and would not deliberately miss a delivery.
Kind regards,
AWO
Excellent experience from start to…
Excellent experience from start to finish! Very easy to complete my purchase and item, Hoover Tumble Dryer , was an amazing price. Communication was superb at every stage and the driver couldn’t have been more helpful and friendly. I would have no hesitation in recommending this company.
⭐️⭐️⭐️⭐️⭐️
2 de abril de 2026
Opinião espontânea
Resposta da Appliance World Online
Hi SRB,
Thank you so much for your fantastic review!
We’re delighted to hear that you had an excellent experience from start to finish and that you found the purchasing process easy and the price competitive. It’s great to know our communication kept you well informed and that our driver made such a positive impression.
We really appreciate your recommendation and hope you enjoy your new tumble dryer!
Kind regards,
AWO
Friendly helpful service
Friendly helpful service, quick delivery within a few days and nice looking product. We bought a fridge freezer and are very pleased with it.
2 de abril de 2026
Opinião espontânea
Resposta da Appliance World Online
Dear Tracy Moore,
Thank you so much for the 5-star review! It’s great to hear that our team provided the helpful service we strive for and that your delivery arrived right on schedule.
There’s nothing quite like the feeling of a sleek new appliance in the kitchen—we’re thrilled that the design and performance of your new fridge freezer are hitting the mark.
Enjoy the extra cooling space, and please don't hesitate to reach out if you need anything else in the future!
Regards,
AWO
Excellent communication and service
Excellent communication and service. They gave us a time slot via e-mail and text us twice on the day and followed by a phone call two hours before delivery.
Delivery driver was very friendly and dropped off the washer dryer in the place I wanted. Highly recommended them.
25 de março de 2026
Resposta da Appliance World Online
Dear John D Chelmsford,
Thank you so much for the glowing review. We know how important it is to stay informed, so we’re thrilled to hear our communication and delivery team hit the mark for you. We’ll be sure to pass your kind words along to your driver. Enjoy your new washer dryer!
Regards,
AWO
Arrived without any issues and old…
Arrived without any issues and old appliance was removed. Product was in perfect condition
25 de março de 2026
Resposta da Appliance World Online
Dear Paul D,
We're delighted to read that your delivery was seamless and that our team was able to get your old appliance out of the way without any hassle. There's nothing quite like the feeling of a shiny new product arriving in perfect condition, and we're glad we could make that happen for you.
Enjoy your new appliance, and we hope to see you again!
Regards,
AWO
Quick delivery and great communication
31 de março de 2026
Opinião espontânea
Resposta da Appliance World Online
Dear Sarah,
Thank you for the 5-star review!
We’re so happy to hear you were pleased with the quick delivery and our communication. We look forward to seeing you again soon!
Regards,
AWO
Resposta da Appliance World Online
Dear Cheryl,
We’re glad to hear the process was quick and easy for you. Since we fell just short of a perfect score, we’d love to know what we could do to earn that 5th star on your next visit!
Regards,
AWO
The sales man who sold it to us was…
The sales man who sold it to us was very knowledgeable about the products. Gave us the information so we could choose.He explained the delivery and cost to us .
27 de março de 2026
Opinião espontânea
Resposta da Appliance World Online
Dear Timothy Lavelle,
Thank you for the 5-star review!
We’re so glad our sales team could provide the knowledge and clarity you needed to make the right choice. It’s important to us that our customers feel fully informed about their products and delivery costs before they buy.
Enjoy your new appliance, and we look forward to helping you again!
Regards,
AWO
Great communication along the…
Great communication along the way....fridge freezer wasn't in stock our own doing as we wanted a specific model and was kept informed with updates...what was brilliant was the delivery driver and the live updates..the driver was polite, curious and very careful with the new applience...will definitely use them again and again
31 de março de 2026
Opinião espontânea
Resposta da Appliance World Online
Dear David Andrew Cavanagh,
We’re thrilled to hear you loved the communication and our "brilliant" delivery driver. We'll be sure to pass your kind words on to him. Since you'll be using us again, we'd love to know what we could improve to earn that final star on your next order!
Regards,
AWO
Resposta da Appliance World Online
Dear Jacky Leung,
Thank you for the review! Short, sweet, and to the point—just like our service.
We are thrilled to hear that you found the experience easy to use and that your order arrived on time. Providing a seamless experience is exactly what we aim for.
We look forward to serving you again soon!
Regards,
AWO
Quick and easy to order
Quick and easy to order. Spring discount code accepted.
30 de março de 2026
Opinião espontânea
Resposta da Appliance World Online
Dear Charlotte,
Thanks for the review! It’s great to hear that your ordering process was smooth and that you were able to take advantage of our spring discount.
We’re happy we could help you snag a deal! We hope you enjoy your purchase, and we look forward to seeing you again soon.
Regards,
AWO
Great service.
After my fridge/freezer broke down, a replacement delivered next day, and within the timeline promised, was great service.
27 de fevereiro de 2026
Resposta da Appliance World Online
Dear Antony Darby,
A broken fridge/freezer is a race against time, so we’re so glad we could get a replacement to you by the next day! We know how important those delivery windows are, and we're thrilled we could stick to the promise. Thanks for the great review!
Regards,
AWO
Resposta da Appliance World Online
Dear Helen Kelly,
Short and sweet—we love it! Thanks for choosing us, and we’re happy to hear you enjoyed the service.
Regards,
AWO
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