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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Sommerpause auf der Website angekündigt: Dass der Versand durch die angekündigte Sommerpause etwas dauern würde, war transparent kommuniziert. ​Hervorragender Kundenservice: Auf Rückfr... Ver mais

Classificada 1 em 5 estrelas

Arnaque. J'ai commandé 3 plantes artificielles, je n'ai rien reçu et aucun retour du service après vente !!! Très déçue et mécontente !

Classificada 5 em 5 estrelas

Planten worden keurig beschermd verpakt geleverd! Komen onbeschadigd aan. Bij de eerste levering zat niet de plant die we besteld hadden (zusje ervan, dus logische verwarring). Maar na fijn en vlot ma... Ver mais

Classificada 3 em 5 estrelas

Erst auf Nachfrage teilte man mir mit, dass viele Mitarbeiter im Urlaub wären und deshalb könne man die bei der Bestellung angegebenen Versandzeiten von 3-5 Werktagen nicht einhalten. Also habe ich di... Ver mais

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Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

105 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

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3,7

Todas as opiniões

(105)

9 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Goede aftercare

Nadat ik bij araflora heb aangegeven dat een gedeelte van mijn bestelde planten het op korte termijn niet hebben overleefd, mocht ik deze plantjes opnieuw komen ophalen. Super service, dit waren geen goedkope planten. We kregen zelfs nog twee plantjes mee voor de kids.

8 de dezembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastische service

Kreeg nèt de verkeerde planten. Gert is speciaal voor mij op zoek gegaan en heeft de goeie gevonden. Om gedoe te besparen, mocht ik de 2 planten houden en kreeg ik voor een zacht prijsje de goeie. Wàt een service. Fantastisch!
Wil

30 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Araflora stole my money when they…

Araflora stole my money when they didn't send a phytosanitary Certificate. My plants never arrived because they were siezed by customs. So cheap, they didn't cert. And they didn't refund my money. Mail fraud, will call visa today. Postal inspector left paperwork in the box they opened. Not my fault they cheated my order. David Brown

2 de novembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service.

I have been buying plants from this shop since I first discovered them early last year, great variety of plants from rare and most common ones and way more affordable than other plant shops out there,I feel well looked after as a buyer I can reach out to them anytime about anything and they right away correct things, also love the little free extra plant they throw in for every order. quick delivery, plants are of great quality and well packed. I have nearly 500 indoor plants in my collection and most of them are from Araflora.thanks Araflora.

5 de outubro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Helemaal Top

Helemaal Top, Goede service, goede ideeen en oplossingen. je zegt wat je zoekt en waar het komt te staan en het advies is daar. Eigenaar neemt de tijd voor advies

2 de outubro de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

Very hit and miss but would purchase again.

Okay so, honestly... I think Araflora is very hit and miss. I placed an order on the 9th of August, I patiently awaited an email saying my order was dispached.
I waited two weeks and didn't hear anything, so I sent an email to them. I did get a prompt reply saying that the shipment of one of the plants I ordered didn't aclimatise well so it was unavailable. I had the offer to replace it with a cutting of another plant. So I agreed and my package was sent a couple of days later.
I waited 7 days for my parcel to come into the UK... Parcelforce was supposed to deliver it. They apparently "attempted" to deliver it to me twice on the 2nd of September, no surprise they didn't ring my doorbell at all and my plants ended up at a local post office. Fine. I went to pick them up and unpacked them right away, worrying that they would be completely dead.

To my surprise they were packaged extremely well and there was no signs of damage or rot. I ended up extremely happy because the "cutting" of a plant I expected to get was actually a whole plant, and a plant sold on Araflora for €90 at that. But I do think it really depended on the type of plants I ordered, they just happened to be hardier than your usual Philodendron melanochrysum or clarinervium etc.

I do wonder if I hadn't have emailed Araflora if they actually would have sent my package to me at all. Gert was nice when emailing, no complaints there. I do feel a little hesitant to risk spending a lot of money on this store but I do think I would purchase again.

Always make sure it's on Credit Card

9 de setembro de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

Great range of uncommon plants

This shop has a great selection of hard to find plants with very reasonable prices. I ordered four plants and received a free plant too which was a nice touch.

However, I did have to wait a month for delivery. Given the pandemic I can understand delays, but the problem was a lack of communication. For two weeks I did not hear anything and following an email it took another two weeks for delivery. There was clearly an error somewhere and had I not reached out I'm sure my order would have been missed. When you pay €25 for shipping (not the €15 as advertised on the website) I think it's reasonable to expect a prompter service.

That said the plants arrived and are clearly healthy and well looked after. They were a little beaten up in shipping which is to be expected but I felt the plants could have been secured a bit better inside the package.

Overall would recommend the shop for selection/prices, but shipping/communication could be improved.

16 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

I bought 3 different carnivarnious…

I bought 3 different carnivarnious plants, there was a bit of a delivery delay and they gave me one bonus plant for free!

Plants were very good packed and looking very healthy. Cummunication with the seller is very good. Im gonna buy more plants for sure!

26 de agosto de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered plants from this shop for me :)

I ordered plants from this shop for the first time and I am very happy...Seller is so polite and professional,shipping was fast,plants were very good packaged and they are healthy and lush...I am highly recommending this shop to all people who like exotic and rare plants...At the moment this is my No.1 online shop...Regards from Croatia

1 de outubro de 2018
Opinião espontânea

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