Ariacove Opiniões 

Thought i would order a dress from this site as I have seen many nice items of theirs on ASOS. What a big mistake that was!! I have been trying to return the dress for over 2 weeks and been patiently waiting for the return to be approved! After reading the reviews below I can now see this site is a scam website!! I will be now getting in touch with PayPal to get my £68 back for a dress that was way to small. Their sizing is ridiculous! Would never ever order again from here.

Avoid avoid avoid!!!!
Thank god for Klarna dispute team!!!!

Absolutely awful customer service, ordered a dress from here and it came smelling like someone’s washing powder, paper tags attached, worn off writing on the tag that’s stitched inside, marks all over it. Obviously someone has owned this and had a wear out of it and returned it god knows how they thought it was acceptable to send this to me. ALSO it was no where near a size 10. There was no size on the dress inside so god only knows how the person packing the item could tell it was a “10” quite clearly anyway as it was more a size 6!!! The whole returning fiasco is a joke as well, NEVER buy from this company !!!!!

The customer service is so terrible.
They do not reply by email or on the store chat.
I have been waiting a month since my item was returned to them, for a refund.
They reply when they feel like it and avoid giving refunds.
Do not buy anything from here, it is terrible.

This site doesn't deserve even one star. I ordered a dress on November 2021, and to this day, it has never arrived and customer service never replied. They sent me a "shipping notification", but it didn't include any tracking number. I waited patiently but the dress didn't arrive.

I contacted their customer service. Contact information is not visible on their website, I replied to order confirmation email since it said that it's possible to contact them that way. I never got any reply. They had a chat option on their website, but it provided only a single automated reply that claimed my order was "fulfilled". I commented and messaged politely on their Instagram page, asking them to please reply to my email about my order. I never got any reply, and they deleted my comments.

The dress never arrived and it was already January (promised shipping time within EU was supposed to be 3-5 days). So I had no other option than to try to get my money back from PayPal buyer's protection, and luckily they finally solved the case favoring me and I got my money back. But I could have lost all the money if I wouldn't have paid via PayPal. This site smells like a scam. AVOID!!

Only 7 days to return even with covid and Christmas period. Won’t be ordering again. Very disappointed

7 day returns policy, I had to isolate so obviously couldn’t return the item within the 7 days. Emailed to ask was there a covid 19 policy put in place that would allow an extended returns windows for anyone who had to isolate etc as 7 days isn’t a lot of time to return an item in the 1st place. Any ways I was told no exchange only. Not happy.