Terrible company I bought 2 dresses have been asking for a refund for over a month still no response. Would not buy from this company again !!
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Premium Swimwear!
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Estados Unidos da América
- hi@ariavoss.com
- ariavoss.com
1,1
Muito mau
364 opiniões
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I want my money back
I want my money back. Why it’s takes so long to deliver the swimsuits. I just want my money back.
21 de março de 2019
Opinião espontânea
Resposta da Aria Voss
Hi Eliana!
We are devastated to hear you had such a bad experience with us. But please trust us, this is not a usual occurrence in our business. We want to address all your concerns and see that something like this never happens again.
Overall great, some can be improved :)
Overall great! A lot of styles to choose from.
Price is a bit higher than other bikini websites(same style with higher price, found out after placed my order).
Technical issue: when I added an item to my shopping cart, hit continue shopping, it redirected to the top of page, it didn't take me to where I was. So, I needed to scroll all the way down.
Thank you!
5 de março de 2019
Opinião espontânea
Resposta da Aria Voss
Hi Ying!
Thank you so much for your kind words, for providing your feedback and letting us know about this issue. This will surely help us improve the services that we provide to our customers.
Never received my items!!!
24 de fevereiro de 2019
Opinião espontânea
Resposta da Aria Voss
Hi there!
Thank you for providing your feedback and letting us know about this issue. This will surely help us improve the services that we provide to our customers. We will make sure that this will be addressed right away.
I ordered a swimsuit in February 2018…
I ordered a swimsuit in February 2018 wanting it for Spring Break and it never arrived. First they tried to say my package got lost, then I agreed for them to send me another one and it got lost too??????
It took me until October 2018 and COUNTLESS threatening emails to get a refund.
10 de janeiro de 2019
Opinião espontânea
Resposta da Aria Voss
Hi Mara!
We appreciate you for bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. Rest assured that we will look into this matter.
Super mal servicio y seriedad!!!!!!!!!!!
Super mal servicio!!!!!!!!!!!! Llevo ya casi dos meses esperando mi traje de baño, según lo compré con anticipación para mis próximas vacaciones (este fin de semana) y resulta que no ha llegado ni me tienen ninguna novedad, solo me dicen que cheque el rastreo que por cierto nunca se actualiza!!!! Quiero mi dinero de vuelta! Esto es un robo! No recomiendo nada comprar con ellos!!!!!!!!!!!!!!!!
5 de dezembro de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Sandy!
We sincerely apologize for your negative experience in our shop. However, we'd like to learn more about your situation and what exactly happened. We have sent a message to your inbox regarding your issue. We want to address all your concerns and see that something like this never happens again.
Very bad experience with Aria Voss
Very bad experience with Aria Voss. I ordered a bath suit in March 2018, we are in Ictober 2018 and it has not arrived yet. They took the money from my credit card. It is a fake company.
20 de outubro de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Carolina!
We would like to offer our sincerest apologies for any inconvenience we may have caused you. We understand that there's been some miscommunication from our end. It saddens us deeply that you as a customer have not been treated well, leading you to write this review. But providing excellent customer service is one of the pillars of our business. We sent a message to you in regards to your concern. We would highly suggest checking your inbox.
Negative star review
I wish there was a negative star raiting. This whole website is a fraud. Do not order from here because you will not receive anything. I doubt they even have a product wearhouse. They need to be reported to the better business Bureau.
8 de outubro de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Eliza!
We are extremely sorry to hear about this and even more sorry to disappoint a customer. We will be more than willing to help and address this issue. We would like to inform you that we sent you an email regarding your concern and would highly suggest checking your inbox.
It's been 40 days and I still haven't…
It's been 40 days and I still haven't received my order
6 de setembro de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Rukmini,
We appreciate you for bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. Your satisfaction is our utmost priority. Thus, we value your feedback as our customer.
Buying Clothing From Across The World
After reading some negative sounding reviews I hesitated, but the picture of the suit was too alluring to not give it a try. I wanted the suit as a gift for my daughter who lives 650 miles away. Her email to me tells it all:
"It's really nice! The fabric feels great! It feels thick and sturdy. I'm really happy with it. Looms just like the picture."
28 de agosto de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Sumo,
We are so happy that despite the hesitation you still have given the chance to try our product and we are so happy that you were satisfied with it. Thank you very much for sharing this to us.
Great service
Great service, very nice swimming suite. Highly recomended!
24 de agosto de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Aleksander!
We appreciate you for this great 5-star review. It was a pleasure to hear that from our valued customer. We are here to continue providing a great service for you to enjoy. Looking forward to your next visit.
Have a fantastic day!
Disappointed.
The bathing suit fit nothing like the picture and I was very disappointed with my purchase. By the time I went to return the bathing suit it was past the date I was allowed to return and I am now stuck with a bathing suit I will never wear. It also came with no receipt, just the bathing suit wrapped in a plastic bag.
23 de agosto de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Stephanie!!
We are devastated to hear you had such a bad experience with us. But please trust us, this is not a usual occurrence in our business. We want to address all your concerns and see that something like this never happens again.
Great Customer Service
I just purchased a gorgeous bathing suit yesterday and the service has been great. Can’t wait to receive it!! I will definitely shop some more!
19 de agosto de 2018
Opinião espontânea
Its good to find options of purchase…
Its good to find options of purchase quick and seem good products, im sure we will receive all merchandise alright
19 de agosto de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Marissa,
Thank you for commending our products and purchasing in our shop. Enjoy your order soon!
Great style!
I ordered the swimsuit from your site because I just loved the style. I know it's close to the end of summer but I will have it for the start of next summer season. I thought the price was very reasonable. I can't wait to get it. The ordering process was very quick and easy. Thank you!
16 de agosto de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Nette,
We are glad to know that you were happy with your order. Thank you so much for purchasing.Enjoy your order soon!
Have a nice day!
Aria Voss is a great site with AMAZING…
Aria Voss is a great site with AMAZING suits!!! I love all my swimsuits from here.
10 de agosto de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Isabella!
Thank you for appreciating our collections and we really appreciate you taking the time in providing us a positive feedback. We are looking forward to your next shopping!
Have a wonderful day!
Very helpful in helping me to change…
Very helpful in helping me to change the address and also meet my criteria.
9 de agosto de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Jacky,
No worries Jacky, If you need assistance we are always happy to help. Pleas feel free to message us.
Compra rapida y facil!!
Compra rapida y facil!!! Ahora esperando q llegue mi pedido
6 de agosto de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Zaily,
Thank you so much for trusting our online shop. Rest assured we will do our best to continue to provide excellent customer service.
Poorly made, terrible customer service
I received the bathing suit and it was made poorly and the size was not made for an adult large at all! I tried it on and could barely get it past my stomach because it was made way too short for an adult. The images in their photos show it being a good quality product, but the real life version is sewn off with the lining showing visibly in the front as well.
I attempted to return, it took so long for them to respond initially and then they gave me the run around for a couple of weeks telling me I had to submit photos of it specific ways and that the up front image of the poorly made bathing suit wasn't enough. I finally asked for the address to send it back for my refund and they gave me an address in Spain. Spain! It would cost $150 to return it there if it were to ever actually arrive.
This is absolutely ridiculous. There customer service is terrible. I would not recommend this company at all.
6 de agosto de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Audrey,
In behalf of the team,we sincerely apologize for the inconvenience this has caused you. Your feedback is important so that we would know in what ways to make things right.
In line with that, we have sent a direct message to your inbox. We would appreciate if you can check it and let us know your side. Thank you.
Hot bikinis and great shopping…
Hot bikinis and great shopping experience
6 de agosto de 2018
Opinião espontânea
Resposta da Aria Voss
Hi there Helen!
We are really happy to know you have a great experience in our shop. Hope you will order more soon!
Wow!
I wasn't disappointed with my purchase! My swimsuit took a bit to arrive, but I was very happy with it when it did!
It shapes me so well and I felt so great wearing it!
3 de agosto de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Jaquie!
We appreciate you for this great 5-star review. We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again.
Have a great day!
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