Art Of Opiniões 657

Great customer service - evri lost my parcel and the AOF guys sorted out a replacement very quickly. Very happy with my T-shirt.

Received a lovely West Ham Utd print of football shirts. The recipient will absolutely love this.

Excellent Service and Fast Customer Support

I ordered a gift for my father from Art Of, but accidentally selected a size L instead of XL. I contacted customer service, and the issue was resolved quickly and efficiently.

I ordered the item to Denmark, and all shipping information was clearly communicated throughout the process. Most importantly, my father was very happy with his new sweater.

A big thank you to Bailey and the rest of the team for the great service and smooth shopping experience.

I've now made several purchases from ArtOf, mostly presents and a few items for me :) Not the cheapest but good value, excellent quality and design. Customer service is polite and responsive.

Products are of consistently high quality and on trend. Great customer service

Great quality jersey with great design and perfect fit! Good pricing and customer service

Great product, they could just do a better job of clarifying the delivery dates. E.g website says despatch in 2 working days but I ordered on a Sunday and it arrived on a Friday.

I ordered a t shirt for my husbands 60th unfortunately received an incorrect tshirt.Bailey immediately organised a free return & correct shirt arrived a few days later.No quibbling just very good customer service.thank you

When I first ordered from Art Of I was nervous about ordering from a brand that was new to me. After my first order I was hooked! Great quality, designs, and options. I am located in the United States and the shipping experience from the UK has been great each time. Could not recommend Art Of enough.

Brother loved his birthday present, thank you

I ordered from them a week and a half ago now. It's a birthday gift for my brother. Yodel have had my parcel for over a week. I have been chasing Yodel for five days. They opened an investigation on the 16th. The investigation is supposed to take 48 hours. It's been over 72 hours and there's still no update. I have brought this up with the retailer and they won't do anything else about it. They say I have to keep waiting which is disgraceful. My brother's birthday has now passed and I have no gift. They have taken my money and I have nothing to show for it. They're not willing to help me. Yodel have had more than enough time to fix this and investigate this.

Edit: your investigation was only prompted after I had managed to get Yodel to investigate. After waiting 72 hours, I was told to wait and when I mentioned being unhappy, that was when you finally offered a replacement item. The delivery fee was refunded but I feel that was more of a moral obligation, as opposed to a gesture of goodwill as Yodel tracked delivery is 2-5 business days and it's now well over that. It was the lack of empathy and urgency shown by your customer service team that have really let me down.

My t-shirt arrived within 3 working days, meaning I can wear it in Istanbul for the final! Massive thanks to Bailey for their amazing customer service.

I've purchased from AoF twice now and on each occasion I've been really impressed. The quality of the clothing is excellent, the cotton T-Shirts are durable, wash well and look great, what more could you want?! On my 2nd purchase, I had an issue with the delivery nothing to do with AoF, it was a Yodel problem. However, the way it was handled was brilliant, great communication and excellent customer service. Shout out to Bailley who handled my enquiry and supported with the resolution of the problem, what a rockstar! If you're sitting on the fence with regards to making a purchase from AoF to quote another clothing brand 'Just do it' i assure you, you won't regret it.

Item I bought was too small , no issues with returning it and reordering. Customer Service was great . Would definitely recommend and will be buying in the future from this company.

Absolutely fantastic customer service, they were so quick to come back to any questions I had about my order, and the hoodie is brilliant quality, really heavy fabric and the stitching is perfect. Definitely a 5 star company.

I recieved the wrong item so emailed their customer service who promptly got back to me and arranged for the correct item to be shipped asap, the correct item arrived the next day. Amazing customer service!

Ordered loads of products in the past few years. Great quality and quick response if i ever needed some assistance.

Great quality of shirt wish I'd bought two

Wrong item received, took 3 days for a response from customer service in which I was just sent a link to signup for a return service out of the blue and which expired after 15 minutes

Couldn’t fault the quality of the hoodie or the service. Lovely thick material, love the stitched icons. Absolutely amazing from start to finish. Shout out to Bailley who has gone above and beyond to make sure that I was 100% satisfied with everything. Will be ordering again soon. Thank you!