Artificial Living Opiniões 278

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

If i was reviewing the product itself this would be a 5 but customer service has totally destroyed it bought external wall cladding and happy with the quality and standard even after they sent th... Ver mais

Classificada 5 em 5 estrelas

The service we received from day one from the Artificial Living team was first class. They provided numerous samples to assist us in making our selection. Once we had made our choice, delivery was wit... Ver mais

Classificada 5 em 5 estrelas

Fantastic product, very well packaged and delivered on time when we ordered in September. All the builders who've worked on our garden room love the acoustic wood panels and want to replicate our desi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered some decking trim . My husband has worked in the caravan leisure industry and stated this is the best he has seen in comparison. So was very pleased as you cannot order samples of the trim j... Ver mais

Informações sobre a empresa

  1. Loja de móveis de jardim

Escrito pela empresa

Artificial Living is committed to offering the very best in Artificial Grass, Composite Decking, Composite Wall Cladding and Artificial Plant Wall products the market has to offer...We won't be beaten of Quality of Price!


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

278 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 28% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

A real shame that the company have very…

A real shame that the company have very poor aftercare. The cladding looks great on the wall but some boards were warped and the reveal quadrant is that tightly manufactured that when cut to fit it splays out from 90 degrees. Then on top of it all they charged me quite a lot for some colour matched screws and sent me a bag of 5 inch nails. Despite many calls in to resolve the issues they still haven’t after several weeks so I have just given up now as I do not have the time.

21 de junho de 2024
logótipo da Artificial Living

Resposta da Artificial Living

Hi Rob,

Thank you for taking the time to share your feedback.

I'm truly sorry to hear about the issues with your order. I understand there was a problem with one of the boards, and we have offered to replace it for you at no cost. This is the first time we've received a report about warped boards, so any additional information you can provide would be greatly appreciated. Regarding the screws, we were aware of the issue and have refunded you as a gesture of goodwill.

To make up for the inconvenience, I'd like to offer you a 15% discount code for any future purchases.

Best regards,

AL

Classificada 5 em 5 estrelas

Great customer service

Have contacted Daniel to express an issue with my order and concerned that due to my own error that I would be responsible for additional costs.

I was instantly put at ease and my issue resolved with no further costs

Excellent service

10 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

First class company in every way

First class company in terms of product quality, service and reliability. I have used their cladding on my new build house and it looks stunning, and much more competitive on price than others. If you have any queries, they are so helpful. I would not hesitate to recommend.

1 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

The service and goods received were first class they very easy to deal with and even called back when left message
I would have no hesitation in recommending Artifical living

9 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service

I have to say the service I have received from Artificial living has been amazing. Each time I have emailed I have had an immediate response, today I rang for advice and was greeted with warmth and great advice. And what makes me even more impressed was the value of my order is under £100. Would recommend 100% and will use them again

8 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Bought some slatted cladding to replace…

Bought some slatted cladding to replace some timber cladding we had on our dormer & couldn't be happier with the result! The guys at Artificial talked us through everything we would need for the job and delivered the cladding a couple of days. Great Compnay!!

13 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Had a chat with Dan

Had a chat with Dan, last week and he perfectly explained the options which best suited me. Ended up purchasing some cladding and arrived in 3 days. Product was amazing, the service and delivery as well, will definitely purchase again for alll my properties

27 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic experience.

The service we received from day one from the Artificial Living team was first class. They provided numerous samples to assist us in making our selection. Once we had made our choice, delivery was within less than a week. The quality of the packaging and how well they were protected was fantastic. The driver was a nice guy and carried them into our hall. Finally, the quality of the slat wall is top notch. Very well made and the backing felt is very substantial. Fantastic experience. Well done to the Artificial Living Team 👏

14 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great product and service

Great product and service. Received my artificial grass only 2 days after place the order and found the quality to be of a high standard.

Great selection of products from these guys especially the acoustic panels and at reasonable prices. Will definitely use again as I am updating quite a lot in my property

21 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service & top quality…

Great customer service & top quality products!!! Can’t believe people are actually giving a company like this 1* reviews over missing samples, my samples went missing in the post, I reported the issue and they reposted the samples 1st class. Will definitely be recommending this company to my family and friends!!!

24 de abril de 2024
Opinião espontânea

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