Olive Dudley top runs small; wouldn’t recommend for anyone with sensory issues, as it’s very scratchy. Took double the estimated time. If the top had been 20 dollars cheaper, it would have gotten a hi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I can’t recommend Motel Rocks highly enough! Their clothes are fantastic quality at really affordable prices, and their service is always quick and efficient. I’ve never had a single problem wit... Ver mais
A empresa respondeu
Buying jeans is never easy for a tall girl and in all honesty I was a bit nervous buying them online, but the websites size description was very clear and I ended up with no problem at all with the je... Ver mais
A empresa respondeu
i order two pairs of jeans both the same style and size as a pair i already had which fit perfectly, however when i got both these pairs they were both different to one other and to the original pair... Ver mais
A empresa respondeu
3,0
Aceitável
275 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I did not get my package
I did not get my package. Emailed about the issue and asked for a refund and I was sent back that it was recieved which it was not
8 de junho de 2026
Resposta da Motelrocks
Hi Freya, I am sorry to hear that you have not yet received your parcel - I can see that you reached out to our customer service team who asked for you to provide your order details so that they could investigate for you, unfortunately they did not receive a reply. I will make sure that an advisor is in touch with you again today, I apologise for any inconvenience caused.
Motel x
Grey & Black Long Sleeve
I wish the item sat as it does on the model, I got the smallest size and still too big unfortunately. However i still love it so i am happy to wear it rather than return it :)
1 de julho de 2026
Resposta da Motelrocks
Hi Molly, thank you for leaving a review. I am sorry to hear that the item did not fit as expected but glad to hear that you still love it! I hope to see you shopping with us again!
Motel x
Resposta da Motelrocks
HI Kavita, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with shopping with us again!
Motel x
Resposta da Motelrocks
Hi Matilde, thank you for leaving a review. I am so pleased to hear that you been happy with your order and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
They are so comfortable and sit perfect…
They are so comfortable and sit perfect I think sizing could be a bit more easier to follow if you changed it
1 de julho de 2026
Resposta da Motelrocks
Hi Emily, thank you for leaving a review. I am glad to hear that you have been happy with your item - your feedback regarding the sizing will be passed on to the relevant team!
Motel x
Jean are great
Jean are great. But sizing weird.
My size 30 from previous order were too big so I ordered 28 and they were too small. Exactly same style.
30 de junho de 2026
Resposta da Motelrocks
Hi Kerrie, thank you for your review. I am sorry to hear that you have experienced an issue with the sizing of your jeans and this feedback will be passed on to the relevant team. If you have any questions regarding sizing please just reach out to the customer service team who will be happy to help out!
Motel x
Resposta da Motelrocks
Hi Jamie-Lee, thank you for your review. I am so glad to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
Resposta da Motelrocks
Hi Lily, thank you for leaving us a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
Favourite pair of jeans
Delivery was pretty quick, took a week and jeans fit like a glove. Great quality and definitely recommend at least having one pair of motel rocks jeans in your wardrobe!
30 de junho de 2026
Resposta da Motelrocks
Hi Mia, thank you for leaving a review. I am so glad to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
Perfect fit!
Jeans fit perfectly and are of great quality. Happy with purchase! Would buy again!
15 de junho de 2026
Resposta da Motelrocks
Hi Leanne, thank you for leaving a review. I am so pleased to hear that you have been happy with your jeans and I look forward to seeing you shopping with us again soon!
Motel x
Resposta da Motelrocks
Hi Molly, thank you for your review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
Easy to order and fast delivery making…
Easy to order and fast delivery making my daughter very happy on her birthday!
25 de junho de 2026
Resposta da Motelrocks
Hi Helen, thank you for your review. I am so pleased to hear that you and your daughter have been happy with the order and hope to see you shopping with us again!
Motel x
Thee staff were beautiful but the room…
Thee staff were beautiful but the room stank!
15 de junho de 2026
Resposta da Motelrocks
Hey Daniella, unfortunately it looks like you have left a review for the wrong company on our page - please leave a review for your Motel order if you have any feedback for us!
Motel x
Clothing is really cute but
Clothing is really cute. The price versus the quality of the items is a little disappointing.
16 de junho de 2026
Resposta da Motelrocks
Hi Tracy, thank you for your review. I am glad to hear that you have been happy with your order and your feedback regarding the quality and price of the items will be passed on to the relevant departments.
Motel x
Prompt easy delivery..
25 de junho de 2026
Resposta da Motelrocks
Hi Kerrie, thank you for leaving a review. I am so pleased to hear that you have been happy with the delivery service provided and I hope to see you shopping with us again soon!
Motel x
Resposta da Motelrocks
Hi Sally, I am very sorry that you have not been happy with the returns service available for your order.
I can advise that we have recently updated our returns policy for our AU customers so that we are able to offer cheaper and more efficient returns - I hope that you will continue to shop with us in the future. I apologise for the inconvenience caused.
Motel x
Resposta da Motelrocks
Hi Lucy, I am very sorry to hear that you have been unhappy with your item and this feedback will be passed on to the relevant team. I apologise for any inconvenience caused.
Motel
My package was supposed to arrive…
My package was supposed to arrive friday 26 June, it is the 1st of July and it still has not arrived and i have no news about the shipping or delivery.
23 de junho de 2026
Resposta da Motelrocks
Hi Maddi, I am sorry to hear that you are experiencing an issue with delivery - please be aware that the standard shipping you have chosen can take around 2-6 working days to arrive and if you have any problems please make sure to reach out to the customer service team who will be happy to help out.
Motel x
Resposta da Motelrocks
Hi Olivia, thank you so much for your lovely review! 💖 We're so happy to hear you loved the quality and the colour of your jeans. We hope you enjoy wearing them, and we can't wait to see you shopping with us again soon! ✨
Motel x
Completely different jeans than last…
Completely different jeans than last time I ordered
15 de junho de 2026
Resposta da Motelrocks
Hi Jemima, we're sorry to hear your latest pair wasn't what you were expecting. We understand how disappointing it is when a repeat purchase doesn't match your previous experience. We'd love for our Customer Service team to take a look, so please get in touch with us and we'll be happy to help. 💖
Motel x
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.