Audley Villages Opiniões 

788
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

We received a warm welcome by very professional and informative staff members. Coffee in the lounge was a great start to our tour and gave us plenty of time to talk and ask questions. We loved the ide... Ver mais

Classificada 5 em 5 estrelas

The building and accomodation were excellent' Jennie was most helpful and understanding. we were very happy with the facilities and the potential social life. We very much hope that you will let us k... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We moved into Audley Fairmile in April 2022. We enjoy life here in particular the village community. The spa is excellent and the team amazing. We know if there is a problem it will be attended to qui... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

All the Audley Village staff were very pleasant and helpful. We were met and offered refreshments upon our arrival, taken to our suite to deposit our overnight cases, and shown around the facilities.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Residência para reformados
  2. Empresa gestora de propriedades
  3. Lar de idosos
  4. Cuidados para idosos

Escrito pela empresa

Audley Villages develop and operate award-winning luxury retirement villages in the UK. A homeowner purchases a beautiful retirement home (one, two and three bedroom apartments and cottages available) in a beautiful and secure environment, with exceptional facilities like a health club, restaurant and library at the heart of the village. Properties and village grounds are maintained by Audley and homeowners are free to sell their property at any stage, on the open market. A monthly management fee and deferred management charge apply to the sale of all properties. Full details are available on the website and in person from the village team. If you do not own a property at an Audley village and wish to leave a restaurant or club review, please submit a review for the particular venue on Google.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

788 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 55% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(788)

73 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

We received a warm welcome by very…

We received a warm welcome by very professional and informative staff members. Coffee in the lounge was a great start to our tour and gave us plenty of time to talk and ask questions. We loved the idea of the community living alongside activities in a beautiful location. The houses and flats were very attractive but sadly, we would need more storage space.,

27 de março de 2026
Classificada 1 em 5 estrelas

Still a Joke

Still a Joke - following my review 5 days ago, they immediately requested ref no, email address and telephone no, but they still haven't got back to me.

30 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Standards, building, staff, support. general environment

The building and accomodation were excellent' Jennie was most helpful and understanding. we were very happy with the facilities and the potential social life. We very much hope that you will let us know when you have vacancies.The lunch was excellent.
All together very impressed.

24 de março de 2026
logótipo da Audley Villages

Resposta da Audley Villages

Thanks for your lovely feedback - we are so pleased you enjoyed your visit and look forward to seeing you again soon.

Classificada 5 em 5 estrelas

Enjoyed meeting other residents and to…

Enjoyed meeting other residents and to share the pros and cons of village life

6 de março de 2026
logótipo da Audley Villages

Resposta da Audley Villages

Thank you for your review - meeting the owners really gives a true reflection of village life we are glad you enjoyed meeting them.

Classificada 5 em 5 estrelas

All our queries were answered to our…

All our queries were answered to our satisfaction and the tour and visit to certain available properties gave an insight into what was on offer. A sound basis on which to take subsequent decisions.

2 de março de 2026
Classificada 5 em 5 estrelas

Excellent guide. Very helpful experience.

Excellent guide offering a tour of the village, chance to look at two properties on the market. Details of facilities, costs, all explained, and we were provided with a comprehensive brochure Most helpful.

26 de fevereiro de 2026
logótipo da Audley Villages

Resposta da Audley Villages

Thank you for your lovely feedback. We're so pleased you enjoyed the tour and found the information about the properties, facilities, and costs helpful.

We appreciate you taking the time to share your experience and are here if you have any further questions.

Best wishes,
Audley Villages

Classificada 1 em 5 estrelas

Rainwater Ingress Issue, St Elphins

Importantly this is NOT a review of the excellent facilities, grounds and surroundings, friendly community etc.

This is a review of how the issue of rainwater entering an apartment has been dealt with.
The rainwater enters above the Juliette doors and at floor level. The plaster has become discoloured and mouldy and the carpet gets saturated.
The issue was first reported at the beginning of October 2025 and many times since by email and verbally. A builder has visited twice towards the end of 2025 but has not solved the problem. No attempts have been made this year.
This has caused stress, upset and distress to an elderly person who only moved in last year for peace of mind.
There is an official complaint procedure which should provide a response within 7 days. This procedure has been followed but no response after 10 days.
Simply not good enough for a luxury retirement village.

18 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Concept

Friendly, welcoming, professional, informative and no hard sell.

11 de fevereiro de 2026
logótipo da Audley Villages

Resposta da Audley Villages

Thank you for your review. We’re delighted to hear you enjoyed your visit and found it helpful and informative.

We appreciate you taking the time to share your experience.

Classificada 5 em 5 estrelas

Melanie Burn was very helpful and…

Melanie Burn was very helpful and informative and we also met one of the owners who told us about herself and how she likes living there

6 de fevereiro de 2026
logótipo da Audley Villages

Resposta da Audley Villages

Thank you for your 5-star review. We’re delighted you enjoyed your visit and found the village, facilities, and information helpful.

We appreciate you taking the time to share your experience and hope to welcome you back again soon.

Best regards,
Audley Villages

Classificada 4 em 5 estrelas

Lovely place with lovely people.

Lovely place with lovely people.

6 de fevereiro de 2026
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Resposta da Audley Villages

Thank you for your review. We’re so pleased you found it to be a lovely place with lovely people.

We appreciate you taking the time to share your kind words.

Classificada 4 em 5 estrelas

Excellent atmosphere in the area…

Excellent atmosphere in the area especially the clubhouse. Audley sales rep Wendy welcoming, knowledgeable and patient.

22 de janeiro de 2026
logótipo da Audley Villages

Resposta da Audley Villages

Thank you for taking the time to share your feedback we are really glad you had a great experience.

Classificada 5 em 5 estrelas

Very good

Very good, considerate attention with helpful viewing and information given re properties for sale and amenities in a very attractive ‘ Village’.

23 de janeiro de 2026

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