We received a warm welcome by very professional and informative staff members. Coffee in the lounge was a great start to our tour and gave us plenty of time to talk and ask questions. We loved the ide... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The building and accomodation were excellent' Jennie was most helpful and understanding. we were very happy with the facilities and the potential social life. We very much hope that you will let us k... Ver mais
A empresa respondeu
We moved into Audley Fairmile in April 2022. We enjoy life here in particular the village community. The spa is excellent and the team amazing. We know if there is a problem it will be attended to qui... Ver mais
A empresa respondeu
All the Audley Village staff were very pleasant and helpful. We were met and offered refreshments upon our arrival, taken to our suite to deposit our overnight cases, and shown around the facilities.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Audley Villages develop and operate award-winning luxury retirement villages in the UK. A homeowner purchases a beautiful retirement home (one, two and three bedroom apartments and cottages available) in a beautiful and secure environment, with exceptional facilities like a health club, restaurant and library at the heart of the village. Properties and village grounds are maintained by Audley and homeowners are free to sell their property at any stage, on the open market. A monthly management fee and deferred management charge apply to the sale of all properties. Full details are available on the website and in person from the village team. If you do not own a property at an Audley village and wish to leave a restaurant or club review, please submit a review for the particular venue on Google.
Informações de contacto
Central Office, 65 High Street, Egham, TW20 9EY, Egham, Reino Unido
- 0800 093 8181
- info@audleyvillages.co.uk
- audleyvillages.co.uk
4,6
Excelente
788 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 55% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Choices for dinner were good and food…
Choices for dinner were good and food was excellent. Bar shut at 8 which I thought was a little early. Overnight stay was comfortable but missing a hair dryer and curtains in the bedroom, and extractor fan in the bathroom.
24 de outubro de 2025
Resposta da Audley Villages
Thank you for your feedback. We’re glad you enjoyed the dinner and found the food excellent, and that your overnight stay in the guest suite was comfortable. We appreciate your comments regarding the bar hours and the missing items, and these will be reviewed to help improve future stays.
Beautiful village
Beautiful setting and grounds. All employees were welcoming and friendly. Buildings, fixtures and finishes are pristine and high quality.
23 de outubro de 2025
Resposta da Audley Villages
We’re delighted you enjoyed the setting and grounds, and that our team made you feel so welcome. It’s great to hear you appreciated the quality and attention to detail throughout the village.
Resposta da Audley Villages
Thank you for your kind feedback. We’re glad to hear our team were excellent and helpful.
Relaxed and Informative
Overall pleasantly surprised by the relaxed atmosphere and thorough visit with questions answered plainly and clearly. Main building was impressive and tastefully renovated. This was not a hard sell, it was an informative and helpful tour and discussion and much appreciated as such.
23 de outubro de 2025
Resposta da Audley Villages
Thank you for your kind feedback. We’re so pleased to hear you enjoyed your visit and found the tour informative and helpful. It’s wonderful to know you appreciated the atmosphere and the opportunity to learn more about the village at your own pace.
Elleslie Malvern
Thank you Samantha for your kindness and sensitivity in showing my parents around Elleslie earlier this week. I'm highly impressed by the concept and execution of the Audley Villages. The surroundings could not be more beautiful and all of the staff we spoke to were absolutely lovely.
22 de outubro de 2025
Resposta da Audley Villages
Thank you for your kind words. We’re delighted to hear your parents enjoyed their visit to Ellerslie and that Samantha and the team made such a positive impression. It’s wonderful to know you appreciated both the village and our approach to creating such a welcoming environment.
Very experienced
Very experienced, and helpful meeting, and very kind hospitality. Lovely property.
12 de outubro de 2025
Resposta da Audley Villages
Thank you for your kind words. We’re pleased to hear you enjoyed the visit and found both the meeting and hospitality helpful.
Visiting audley apartments with a view to our retirement
We enjoyed our visit and Gabrielle was very informative. She answered all our questions and we were impressed by what we saw
9 de outubro de 2025
Resposta da Audley Villages
Thank you for your kind feedback. We’re delighted to hear you enjoyed your visit and that Gabrielle was so informative. We’re glad you were impressed by what you saw.
very welcoming and helpful discussion…
very welcoming and helpful discussion with Marie Chalken
4 de outubro de 2025
Resposta da Audley Villages
Thank you for your feedback. We’re glad to hear Marie made you feel so welcome and was helpful during your visit.
Great professional staff who looked…
Great professional staff who looked after us very well, and friendly residents. Great facilities.
25 de setembro de 2025
Resposta da Audley Villages
Thank you for your kind feedback. We’re so pleased you enjoyed your visit, found the team professional, and had a chance to meet some of our friendly owners.
A very warm welcome and a very helpful…explanation of living in the community.
A very warm welcome and a very helpful explanation of the whole process of acquiring a property and of all the activities available. I was impressed by the garden, the bistro, the library, swimming pool etc. it had a very nice atmosphere.
20 de setembro de 2025
Resposta da Audley Villages
Thank you for your kind feedback. We’re delighted to hear you felt welcomed and found the tour and explanations helpful. It’s wonderful to know you enjoyed the facilities and the atmosphere of the village.
Fantastic environment and really…
Fantastic environment and really friendly team members
19 de setembro de 2025
Resposta da Audley Villages
Thank you for taking the time to leave us a review.
Jo Meakin was a perfect hostess showing…
Jo Meakin was a perfect hostess showing us around the property - and answered all our questions. Thankyou Jo
18 de setembro de 2025
Resposta da Audley Villages
Thank you for your kind feedback. We’re delighted to hear you enjoyed your visit and that Jo made such a positive impression. We’ll be sure to pass your lovely comments on to her.
Formal and informal impressions
The possibility of staying the night which meant getting a more realistic impression. The chance to talk to some of the owners on an informal basis - whilst walking around and seeing an activity take place as well as a comprehensive formal tour and 2 viewings
16 de setembro de 2025
Resposta da Audley Villages
Thank you for sharing your feedback. We’re so pleased you had the opportunity to experience village life firsthand and to spend time with some of our owners during your visit. It’s great to hear you found the tour and viewings comprehensive and helpful.
Kym showed us around including the show…
Kym showed us around including the show apartment and a cottage. She was very helpful. We were very impressed with the facilities but realised Scarcroft was too different and far away from our comfort zone of north west Leeds
12 de setembro de 2025
Resposta da Audley Villages
We’re glad Kym was so helpful and that you were impressed with the facilities at Scarcroft Park. We completely understand the importance of location and wish you the best as you continue exploring options closer to home.
St.Ephins in Darley Dale
Visited St.Ephins in Darley Dale and was shown the facilities and several properties by Jennifer Gregory. Jennifer was extremely courteous, friendly and informative. Everything was impressive.
12 de setembro de 2025
Resposta da Audley Villages
Thank you for your kind feedback. We’re delighted to hear Jennifer made such a positive impression and that you were impressed with the facilities and properties at St Elphin’s Park.
A very useful introduction to Audley
I found my meeting with William infomative and helpful.
12 de setembro de 2025
Resposta da Audley Villages
We’re so pleased you felt welcome and well looked after by our team.
Made to feel very welcome
Made to feel very welcome, treated very well. Informative and kind staff
9 de setembro de 2025
Resposta da Audley Villages
We’re glad to hear you found our sales team helpful and friendly.
I arranged the visit for a friend
I arranged the visit for a friend who is in the early stages of downsizing. He explained he is looking at the options and a retirement village is an interesting concept.
Jenni was very good, patient and informative. She showed us round the site and we looked at two vacant properties. She explained the costs and the services that can be used.
We were very impressed with the village and the facilities available.
He will be exploring other possibilities but has taken the first step of arranging for the valuation of his current house.
12 de setembro de 2025
Resposta da Audley Villages
Thank you for sharing your experience. We’re so pleased to hear that Jenni was patient and informative, and that you were both impressed with the village and facilities. We wish your friend well as he explores his options and are glad we could be part of his first steps.
Just a lovely place for retirement vey…place to retire
Just a lovely place for retirement vey thing you want in one place
12 de setembro de 2025
Resposta da Audley Villages
We’re so pleased to hear you felt the village has everything needed for a happy retirement.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.