Autoserve Ltd Opiniões 

Really happy with the service from Charlotte at Autoserve. Wanted a service at a main dealer because only they can update the BMW computer. Got me booked in without any fuss and also secured the MOT for the same day without prompting so that will be a big time saver.

Just needed a question answering about where to go to get my tyres checked, Charlotte messaged me back quickly and said where I could get this done, thank you

I can’t rate auto serve services and handling of my query higher. Charlotte was on it , when I called and followed up with the date of service. The biggest compliment I can give them is, that it’s so easy to manage so I don’t need to worry about it

Fast, friendly response to my queries.

Contacted autoserve when sevice was due. No problem getting through to a lovely lady who took details then phoned back with in 15 minutes to say sevice was booked for the date and preferred main dealer. Would not hesitate to recommend this company.

I was having issues trying to arrange a service for my car. The online system was not giving me the options i needed. Fortunately i was assigned to a lovely man who basically picked up the phone to a local garage for me & had the car booked in the following week. Excellent service from Drew Skelding.

Charlotte at autoserve was fantastic. She sorted out my situation promptly and efficiently. Charlotte got the assistance I needed. Thank you very much you are an asset to your company.

Excellent customer service from Charlotte who booked my service and MOT in within a couple of hours.

Charlotte was professional and friendly.
The information she supplied was accurate which made the process of booking in the MG very straight forward. I would do anything to assist Charlotte in the future or her team
Thank you Charlotte.
My Kindest Regards to you,
Mr Stephen Eboma, Service Professional

Friendly, efficient service provided by Charlotte Siddle. Ten minutes after my initial phone call my vehicle was booked in to our preferred dealer.

Thank you Charlotte

Charlotte was so helpful and reassuring - thank you

Great team at Autoserve, would recommend. Jackie especially went above and beyond to help us get our service documents from the garage for our end of lease. She was super friendly and attentive, making sure we were updated at every stage.

Charlotte was very polite on the call and asked all of the relevant questions.
As promised she called back within 15 minutes to confirm the booking and emailed all details across. Extremely helpful and pleasant.

Quick response time from Jackie, thank you

Charlotte was very helpful in booking my car service, would highly recommend

JACKIE who dealt with my query was absolutely amazing
She listened to everything I had to say then dealt with my problem with no fuss at all and kept me informed all the way

More people like Jackie are required

EXCEPTIONAL

Leah’s been super helpful with getting things sorted with the car as and when needed, honestly can’t fault the service

I had a nasty experience at National Tyres on Penarth Road,Cardiff this morning.
My car was booked in for an MOTat 10am but was told at first that I didn’t need an MOT then to backtrack and say they needed authorisation.
The Manager then said that authorisation didn’t come through in 2minutes so they couldn’t do my MOT.
Immediately I phoned Autoserve who confirmed that authorisation had been given within 2 mins.
I then explained to the manager who said it was too late and I’d have to come back at 4pm. He was very rude and despite not having another car to MOT for 45mins refused to accommodate me!
James from Autoserve couldn’t have been more helpful. He suggested I take my car to another garage so as not to have to confront the obnoxious Manager!
He reassured me that it wasn’t my fault or Autoserve and regretted that I’d been subjected to such behaviour.

Quick and efficient service 5/5