Autoserve Ltd Opiniões 

Quick and efficient service 5/5

Very helpful

We required recovery of a vehicle to a garage for repair, the manufacturer breakdown assistance could not confirm that they would be able to attend as required and Charlotte arranged a trustworthy recovery company for us to move the vehicle so we could make our appointment. Thanks Charlotte

Charlotte was quick and efficient and truly wanted to help me out with my car issue. I have no words to describe just how grateful I am. She’s helped me twice now and couldn’t have picked a better person to help me out!

I phoned Autoserve yesterday to arrange a service on my Audi Q3, as my local Audi dealership did not appear on the list of available garages on the online portal. Jackie confirmed that the vehicle was due a service and took details of my preferred garage local to my home. Jackie messaged me this morning to say that the car is all booked in for a service at Audi Worthing on 10/12/25 and also arranged a courtesy car - what more could you ask for, thank you Jackie, you’re the best…!!! 😄

Money grabbing frauds. (updated 03/12/25) amended this to reflect comments that actually make it worse from Autoserve themselves).

Autoserve, Autogreed, Autoprofiteering

Even if you terminate early “Our policy is a 50% early-termination fee, which is clearly outlined in our agreement” - that can amount to hundreds of pounds - profiteering.
Only ever had 1 service in 3 years so amount they made of us was huge, making themselves a huge profit even before the 'cancellation profiteering fee'.

PAY OR WE WILL SEND TO OUR SOLICITOR was the response 25 days in from getting the invoice.

DONT USE THESE GREEDY SELF SERVING COMPANIES.

Avoid + Avoid + Avoid + Avoid

Department of Business and Trade to investigate profiteeriing businesses in UK and Autoserve, Autogreed, Autoprofiteering - front of the list.

How these companies operate- profiteering from termination of contracts. 100% profit from your business from the 50% ‘only’ cancellation fee.

Personally I would say you would be a FOOL to use them.

excellent customer service people, the gentleman was efficient and very helpful

I had an amazing experience working with Jackie Jones at Autoserve. From start to finish, she was professional, friendly, and incredibly knowledgeable. Jackie went above and beyond to make sure everything was handled smoothly and that I fully understood all my options. Her communication was excellent and so quick to respond and genuinely committed to helping me get the best possible service.
It’s rare to find someone who combines expertise with such a personal touch, but Jackie truly stands out. I couldn’t be happier with the experience and highly recommend her to anyone looking for reliable, first-class service at Autoserve!
Thankyou again Jackie
Andrew Stevenson

Efficient, flexible and quick responses to organising a car service! Thankyou

I requested that my car be serviced at my local dealership having had issues with another servicing provider.
This was arranged with the minimum of fuss by James and his efforts on my behalf are appreciated.
It's great when you get good customer service.

Charlotte was amazing! Super quick response and very helpful.

I had my Oil Service cancelled with 21 hours notice! Alarmed - as you could imagine - I contacted Autoserve however, within a few minutes Drew had me booked in for the same time with a different provider, tomorrow morning!! Tremendous service - and a great relief!

I spoke to Jackie on the phone about an issue we had with one of our Vans. She was fantastic through the whole process and helped to get our issue sorted and booked in. Very pleasant to talk to and did everything that she could for us. Couldn't ask for a better experience!

Thank you for your help!

Thanks for your help Jackie !

I have called in and spoken with Jackie that have resolved my problem within few hours, great customer service.

My VW was due a service.
A really nice guy called John rang me and arranged for me to bring my car in.
Once I dropped the car off I noticed I had a message with a detailed video and instructions of what work needed carrying out.
It was all completed in a few hours and John rang me to say the car was ready to collect. They had also cleaned my car for me, it was sparkling so very happy.
John answered any questions fully for me and even changed the battery in my key fob! Customer service at this VW dealership is fab and would definitely recommend

Charlotte Siddle has shown excellent customer service skills following a catalogue of errors from Halfords. She was kind and calm and offered great solutions to the issues. She has organised the service and MOT that I required efficiently and communicated really well. Thank you for Charlotte.

I got my issue sorted and my booking sorted really quick and the updates with what was happening was really good . Always kept me informed. Brilliant customer service.

Charlotte at Autoserve is great!
Great experience, trouble booking online and getting the correct date and time for my MOT and Service due to changes in circumstances, and Charlotte was very supportive in ensuring my car was sorted and the appointments scheduled appropriately.